- NTT DATA North America (Irving, TX)
- …adaptable, and forward-thinking organization, apply now. We are currently seeking a Sr. Project Manager ITSM to join our team in REMOTE, Texas (US-TX), United ... (US). Job Description: Job Description: Support Needed: Seeking a Project Manager with experience in ITSM to support our client. Requires the ability to work… more
- Marriott (Bethesda, MD)
- …Full Time **Located Remotely?** Y **Position Type** Management **Job Summary** The Senior Manager of ITSM Data and Analytics is part of the Technology ... an enterprise-wide data centric continuous improvement model in partnership with other ITSM Practice Owners, Service Desk Leaders, SRE Leaders and various other… more
- ZOLL Medical Corporation (Chelmsford, MA)
- …treat patients suffering from serious cardiopulmonary and respiratory conditions. Job Summary The ITSM Manager is responsible for the ownership and management of ... and its functions as well as the deployment and evangelization of ITSM and its related processes: Service Desk, Incident Management, Request Fulfillment, Problem… more
- HUB International (Chicago, IL)
- …success in mergers and acquisitions. **Position Overview** The Digital Platform ITSM /Tooling Manager will lead the management, development, and integration ... HUB's digital applications and platforms, notably VIU by HUB. This manager collaborates closely with CloudOps, Application Development, Infrastructure, Security, and… more
- Insight Global (Charlotte, NC)
- Job Description The ITSM Problem Manager role is a subject matter expert (SME) focused on the stability and resiliency of externally hosted services that have ... Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements ITIL ITSM / relationship mgmt. Primarily problem management and change mgmt.-… more
- Insight Global (Tampa, FL)
- Job Description The Manager of IT Service Management is responsible for overseeing the daily operations and performance of the organization's IT Service Desk. This ... efficiency in line with ITIL principles and the organization's ITSM strategy. The position involves close collaboration with IT...2 years of experience in a leadership role within ITSM and at least 5 years of total … more
- Norfolk Southern (Atlanta, GA)
- …the SVRO Workstream Leader for funding. + Coordinates ITSM projects with the ITSM program manager . + Submits joint project reports with the program ... Process Owner, Service Portfolio & Catalog Management (ITIL/ ITSM ) Apply now " **Date:** May 27, 2025...manager to the Steering Committee. + Reviews changes in… more
- NFTA (Buffalo, NY)
- …92,215 - $ 138,323 Union Status: NON-REPRESENTED WORK OBJECTIVE: The IT Security Manager ( ITSM ) is responsible for leading the day-to-day operations of securing ... IT SECURITY MANAGER Title Description: INFORMATION TECHNOLOGY Date Posted: 5/22/2025...systems. Reporting to the Chief Technology Officer (CTO), the ITSM is tasked with providing technical expertise in all… more
- University of Colorado (Boulder, CO)
- …**Job Summary** The Office of Information Technology encourages applications for a Program Manager for IT Service Management ( ITSM )! This work will work with ... and enable OIT and campus's academic and research mission. The Program Manager for ITSM possesses the authority to implement OIT Leadership's direction as it… more
- NuAxis Innovations (Washington, DC)
- …+ Service Desk-specific certifications such as HDI Support Center Manager or ITSM certifications. Personal Attributes **Customer-Focused Mindset:** ... **IT Service Desk Quality Assurance Manager ** Location **Washington, DC** \# of openings **1**...7-10 years of progressive experience in IT Service Management ( ITSM ) roles, including Quality Assurance, Service Delivery, or IT… more
- ICW Group (San Diego, CA)
- …ensuring alignment with organizational goals, best practices, and industry standards. The ITSM Manager will also be instrumental in enhancing the end-to-end ... to be here! **PURPOSE OF THE JOB** The purpose of the IT Service Management ( ITSM ) Manager is to oversee and lead our IT Service Management ( ITSM ), Identity… more
- Toyota (San Juan, PR)
- …troubleshooting and decision-making processes. + Assist the IT & Information Security Manager to ensure ITSM practices adhere to regulatory, security, and ... IT Architect specializing in Data and IT Service Management ( ITSM ) within an ITIL framework plays a critical role...minimal risk. + Assist the IT & Information Security Manager in monitoring and tracking service level agreements (SLAs)… more
- TEKsystems (Downers Grove, IL)
- TEKsystems has a client that is looking to centralize service delivery based on ITSM / ITIL Principles. In today's environment, operations are running but there is a ... Delivery maturation program, including the development and management of various ITSM and Service Delivery processes. * Cross-Team Collaboration: Partner and… more
- Capgemini (Warren, NJ)
- …or more years of service management; ITIL v3 Certified (foundation as a minimum, manager or expert level desirable); Strong verbal and writing skills in order to ... a number of service management tools such as BMC's IT Service Management ( ITSM , Remedy); Time management skills to meet agreed targets; Experience of designing,… more
- NTT America, Inc. (Plano, TX)
- …adaptable, and forward-thinking organization, apply now. We are currently seeking a ServiceNow - ITSM ITOM ITAM Technical Architect to join our team in Plano, Texas ... (US-TX), United States (US). ITSM Technical Architect ServiceNow Technical Architects bring their deep...proactively communicate progress and forecast changes to the Engagement Manager * Own the technical quality on customer projects,… more
- SOS International LLC (Fort Huachuca, AZ)
- …an ITIL Senior SME in Fort Huachuca, AZ. The ITIL Senior SME is the overall ITSM process manager and applies an ITSM process-based approach to all functional ... task managers, external organizations, and other internal technical areas for all ITSM process responsibilities. Essential Job Duties Responsible for all aspects of… more
- CACI International (Sterling, VA)
- …+ Familiarity with major network management platforms (eg, Riverbed, SolarWinds, Network Node Manager ) + Knowledge of ITSM processes and tools (eg, ServiceNow) + ... complex integrations between network management systems (Riverbed, Network Node Manager ), observability platforms (eg Splunk, Elastic), and other enterprise… more
- Belcan (Cincinnati, OH)
- …obtain one. *You must be able to pass a drug test prior to starting. The ITSM - IT Support Services Manager 's responsible for day-to-day operations of the Level ... IT services, and coordinating on Major Incidents and Problems. The ITSM - IT Support Services Manager is responsible for managing the level 1 support staff… more
- Terumo Neuro (Aliso Viejo, CA)
- …Office Suite. **Desired Qualifications** 1. HP ALM management knowledge preferred. 2. ITSM , Solution Manager , and ChaRM experience preferred. 3. Relevant medical ... device industry experience is a plus. 4. Good analytical and problem-solving skills. 5. Willingness to learn new skills/techniques/processes. **External-Facing Title:** Specialist, SAP Finance & Taxation Management **Posting Country:** US - United States… more
- BAE Systems (Washington, DC)
- …operations and shall ensure end-to-end delivery of services based on Government-approved ITSM processes. The Operations Manager shall lead the analysis, ... Description** BAE Systems is looking for an experienced Operations Manager to beresponsible for the delivery of IT service...planning, and implementation of ITSM initiatives in support of United States Army Corps… more