- Pivotal Ventures (San Francisco, CA)
- …the approach we take to solving problems. ROLE DESCRIPTION The Senior Grants Manager is responsible for managing the end-to-end grantmaking process in support of and ... systems with organizational needs and priorities. Contribute to enhancing grant technology systems by supporting the design, testing, training and implementation.… more
- University of Wisconsin - Stout (Menomonie, WI)
- …Maintains professional competence in academic library instruction, services, and technology , Maintains in-depth knowledge of relevant academic programs, curriculum, ... a broad range of academic disciplines. Stout's Area Research Center serves as a constituent collection of the Wisconsin...final candidates will be asked to provide names, email contact information, and/or phone numbers for three (3) references,… more
- AdventHealth (Orlando, FL)
- …**Work Hours/Shift: Days Shift** **You Will Be Responsible For:** + Strong understanding of Contact Center technology + Can effectively display knowledge as ... a Subject Matter Expert (SME) on Contact Center Enterprise Applications + Displays expertise in understanding the business needs and working to provide technical… more
- DXC Technology (Tulsa, OK)
- …and back offices- while facilitating customer experience transformation. **Life & Annuity Contact Center Operation Manager ** **Essential Job Functions:** + ... **Job Description:** DXC Technology (NYSE: DXC) helps global companies run their...support processes and platforms. + Manages client relationship from contact center perspective with Sr Leaders from… more
- DXC Technology (Plano, TX)
- …and special projects/analysis- both internal and client facing + Lead and support contact center technology launches and upgrades representing the business ... **Job Description:** DXC Technology (NYSE: DXC) helps global companies run their...Job Functions:** + Oversees the day-to-day operations of the contact center operations Workforce Management team supporting… more
- Leidos (Indianapolis, IN)
- …and implementation plans. + Technology Leadership: Using agile methodologies, oversee contact center technology projects to implement and maintain ... business. The Leidos Civil team is seeking a forward-thinking, customer-focused, and data-driven ** Contact Center Program Manager ** to lead resource and… more
- Leidos (Indianapolis, IN)
- …highly qualified candidate will have the following:** + Ability to work with the Contact Center Manager to optimize staffing levels, ensuring adequate ... **Description** ** Contact Center Performance Manager **...other law. **About Leidos** Leidos is an industry and technology leader serving government and commercial customers with smarter,… more
- Ford Motor Company (Allen Park, MI)
- …+ Act as the primary lead and strategic advocate for Contact Center operations with Ford Pro Technology development, championing Salesforce Service Console ... this role acts as a strategic influencer, a project manager , and a key communicator; driving the end-to-end lifecycle...operational enablement and support within the Contact Center to operational, strategy, and technology leads.… more
- USAA (Plano, TX)
- …dedicated and strategic Mid-Level Digital/Technical Product Manager you will join our Contact Center Technologies team. In this role, you will take ownership ... strategy and deliver impactful solutions for our members and contact center agents. You will be responsible...Performs the discovery, delivery, and performance of digital and technology products and their experiences for USAA and its… more
- Mass Markets (Garden City, GA)
- …a globally expanding, industry-leading organization. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations ... range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact ...of our BPO contact center . This leadership role is responsible… more
- Leidos (Indianapolis, IN)
- …and Values guide the way we do business. Leidos is seeking a highly skilled ** Contact Center Manager ** to lead our federal-agency omnichannel contact ... you will do:** + Oversee daily operations of the contact center to ensure efficient and effective...environment + Relevant industry certifications such as Certified Call Center Manager (CCCM), Certified Customer Experience Professional… more
- Mass Markets (Garden City, GA)
- …strategic Quality Assurance Manager to lead the QA function in our BPO contact center . You will be responsible for ensuring service quality, compliance, and ... range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact ...in a QA leadership role within a BPO or contact center . + Strong knowledge of QA… more
- Walmart (Bentonville, AR)
- …members adhere to these standards. 11. Technology proficiency: Familiarity with contact center technology , such as computer telephony integration (CTI) ... ** We are seeking a highly motivated **Risk Operations Manager ** to lead our dynamic team in maintaining daily...the ability to adapt to changing priorities, processes, and technology in a fast-paced contact center… more
- Motion Recruitment Partners (Charlotte, NC)
- Contact Center Project Manager CHARLOTTE, North Carolina **Hybrid** Contract $68.72/hr - $77.43/hr Outstanding long-term contract opportunity! A well-known ... Financial Services Company is looking for a Lead Contact Center Project Manager in...especially involving customer service agents (preferred). + Familiarity with technology integrations impacting agent performance and scheduling. + Ability… more
- Robert Half Technology (Des Moines, IA)
- …immediate and confidential consideration on this Direct Customer Service Call Center Manager opportunity, it is best to contact me directly, CARRIE DANGER, ... Description PERMANENT POSITION: Customer Service Call Center Manager - Financial Servicing /...the next generation of leaders-this is your chance! Please contact CARRIE DANGER directly for immediate consideration on this… more
- Public Storage (Plano, TX)
- …on the New York Stock Exchange. **Job Description** We are seeking a seasoned Sr. Manager of Contact Center Technical Solutions to support the strategic ... roadmap and hands-on implementation of advanced contact center technologies, with a strong focus...product vision and roadmap in partnership with operations and technology leaders, staying ahead of industry trends to drive… more
- Leidos (Gaithersburg, MD)
- …The Senior Technical Project Manager will be responsible for managing contact center technology solutions, driving program operations, leading ... We are seeking a highly skilled **Senior Technical Project Manager ** to lead the planning, execution, and delivery of...FedRAMP compliance and federal standards are met. + Manage Contact Center technology deployments (NICE… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... care, education, and research. **Organization:** Cancer PCC 10 **Job Summary:** The Manager , Patient Care Services is a leadership role that has comprehensive… more
- Teleperformance USA (AR)
- …at least 18 years old** + **Bachelor's degree or significant equivalent experience as an Account Manager in the contact center industry** + **2 to 4 years of ... manager preferably working with IVR applications or in the contact center industry** + **Minimum** **requirement** **of** **intermediate Microsoft Office… more
- Emerson (Boulder, CO)
- …thrive on steering technological excellence, this role is for you. The Manufacturing Technology Center Manager will lead innovative initiatives, drive ... This Role, Your Responsibilities Will Be:** + Lead and manage the Manufacturing Technology Center , ensuring alignment with Emerson's strategic goals. + Drive… more
