- Home Depot (Austin, TX)
- …Responsibilities:** + 40% Delivery & Execution: + Provides on-call support at Team Lead level in paging system + Documents, reviews and ensures that all quality and ... change control standards are met + Partners to resolve escalated technical and executive level issues + Acts as a SME for various aspects of the IT Support business… more
- Stanford Health Care (Palo Alto, CA)
- …you will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide analytical ... with other information technology teams including Infrastructure, Integration, Reporting, and the help desk + Implement changes using documented procedures that… more
- Stanford Health Care (Palo Alto, CA)
- …Management processes. + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required. + Provide ... with other information technology teams including Infrastructure, Integration, Reporting, and the help desk . + Implement and direct changes using documented… more
- Stanford Health Care (Palo Alto, CA)
- …you will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide analytical ... with other information technology teams including Infrastructure, Integration, Reporting, and the help desk + Lead small to medium complexity software upgrade… more
- Chenega Corporation (Washington, DC)
- Mid - level Help Desk Support Technician Washington, DC Join our Talent Network Mid - level Help Desk Support Technician Washington, DC ... expert Engineering and Technical Support Services to federal customers. TheMid- level Help Desk Support Technician...of experience can be substituted for a degree. + Mid - level with 3+ years of experience. +… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 37913 **Summary** ** Mid - level Help Desk Support Technician** **Navy Yard, Washington, DC** Are you ready to enhance your skills and build ... of providing expert Engineering and Technical Support Services to federal customers. The ** Mid - level Help Desk Support Technician** provides support to… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Robert Half Technology (Charlotte, NC)
- Description About This Posting: Robert Half is building a proactive candidate pipeline for mid - level Help Desk Analyst (Tier 2) contract roles. We ... regularly partner with enterprise clients seeking technical professionals who can manage escalations, mentor Tier-1 staff, and contribute to process improvement. Key Responsibilities: + Resolve complex incidents escalated from Tier 1. + Manage configurations,… more
- System One (Bethesda, MD)
- …Contractor Work Model: Onsite Security Clearance: US Citizenship required Job Title: Mid - Level or Senior Help Desk Engineer Job Description: We are ... seeking a mid - level or senior Help Desk Engineer to support a 200+ person insurance company operating in a hybrid work environment. This individual will… more
- Insight Global (San Leandro, CA)
- …team member handling technical lead responsibilities. Role Overview We are looking for a mid -to-senior level Help Desk Specialist with strong ... https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Must-Haves * 5+ years in Help Desk /Desktop Support roles. * Expertise in Windows,… more
- General Dynamics Information Technology (Washington, DC)
- …Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious ... **Req ID:** RQ208908 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...in the heart of our nation's capital. As a Help Desk Technician, you are the foundation… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored,...or past work may be used to show the level of experience needed to perform at this … more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored,...or past work may be used to show the level of experience needed to perform at this … more
- Leidos (Kansas City, MO)
- …dollars by focusing efforts under one enterprise network. **What will you do as a Help Desk Support Representative?** You will serve as the initial point of ... the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy in… more
- General Dynamics Information Technology (Washington, DC)
- …**Scope:** Supervises a small to mid -sized team focused on unclassified help desk operations. The role involves managing a moderately complex technical ... **Req ID:** RQ210119 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support, Help Desk… more
- University of Michigan (Ann Arbor, MI)
- Customer Help Desk Tech Inter Apply Now **Job Summary** Facilitates registration-related support to internal Michigan Medicine customers from a variety of ... + Participates in project and committee work under minimal supervision. + Represents PBS Help Desk at meetings, shares information learned at meetings with team… more
- Daisy Brand (Casa Grande, AZ)
- Help Desk Analyst Job Details Job Location...Daisy Brand is currently looking for a junior to mid - level (Field) Service Desk Technician. Primarily, ... + Configure and deploy workstations, servers, and network hardware + Work as Help Desk /Desktop Support staff to address reported issues and act as onsite support… more
- Lake Sunapee VNA (New London, NH)
- …and everything we do. These values are personified by the Administrative Assistant - Front Desk of Lake Sunapee Region VNA & Hospice. The Front Desk Assistant ... and other technology. Their exceptional customer service and organizational skills help standardize these communications to both internal and external customers… more
- PulteGroup (Tempe, AZ)
- …issues.* Responds to after-hours and weekend critical escalations, when necessary. Career Level (M3) Organizational Impact: + Manages a team with focus on policy ... Leadership & Talent Management: + Manages a small to mid -sized team consisting of experienced professionals. Leads, directs and...years prior relevant experience in IT support or service desk roles with at least 2 years in a… more
- TEKsystems (Austin, TX)
- …Join a fast-paced, enterprise- level IT support team in Austin! We're seeking a mid - level Service Desk Analyst with strong customer service and technical ... Job Title: Service Desk Analyst Location: Austin, TX 78758 Schedule: Monday-Friday,...24, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
