- US Tech Solutions (Phoenix, AZ)
- **Duration: 6 months contract (Hybrid)** **Job Description:** + We are seeking an experienced Offshore Contact Center Quality Analytics Consultant to ... mainly) from our offshore contact center against a new, comprehensive quality framework,...Quality Assurance role within a contact center environment, preferably with experience supporting offshore … more
- CenterWell (Augusta, ME)
- …caring community and help us put health first** The Program Management Lead, Offshore Coding Operations conducts quality assurance audits of medical records and ... leaders. + Serve as liaison and primary point of contact with the offshore (vendor) leaders. +...Regional Coding Leaders, develop strategies for continuous improvement of offshore coding processes and quality . + Post-Visit/… more
- Access Dubuque (Dubuque, IA)
- Director of Contact Center Operations **Colony Brands, Inc.** 1 Positions ID: 6833 Posted On 12/26/2025 **Job Overview** SC Data Center , Inc., an affiliate ... our senior leadership team. The Director will oversee a fully remote contact center workforce, managing geographically dispersed agents across inbound, outbound,… more
- ARAMARK (Overland Park, KS)
- Steward II Overland Park Convention Center Requisition #: 621804 Location: Overland Park, KS, US, 66211 Career Area: Culinary Description: **Job Description** As an ... integral member of the Aramark team contribute to the provision of quality laundry, accommodation, mess-room and janitorial services adhering to health and safety at… more
- Gilead Sciences, Inc. (Foster City, CA)
- …Compliance, MLR, Medical, Legal, and Global IT. + **Manage strategic vendors and offshore teams** , driving accountability to SLAs, quality standards, and ... Content Production, and Creative Operations, including oversight of global vendor and offshore delivery partners. This role is critical to ensuring the operational… more
- University of Washington (Seattle, WA)
- …IOOS and Ocean Acidification Research programs, and the Washington Ocean Acidification Center . The purpose of the research projects is to provide reliable, ... long-term, real-time, high- quality oceanographic and atmospheric observations in support of 1)...on the Washington shelf to provide early warning of offshore toxic HABs and to inform HAB forecasts. This… more
- Ochsner Health (Morgan City, LA)
- …our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at ### (select option 1) or ... Morgan City, LA. Our staff is committed to delivering quality healthcare, excellent quality measures and patient...need an accommodation to complete the application process, please contact our HR Employee Solution Center at… more
- NTT America, Inc. (Plano, TX)
- …to support regional clients and time zones. + Balance onshore, nearshore, and offshore delivery models while maintaining Epic quality and compliance standards. ... our team remotely. **Role Overview** The Vice President, Epic Center of Excellence (CoE), is a senior leadership role...& Compliance** + Serve as a senior point of contact with Epic Systems. + Collaborate closely with Epic… more
- Black & Veatch (Overland Park, KS)
- …an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use ... and business needs + Be network security lead for offshore engineering staff in troubleshooting, daily tasks, and change...following: + Network routing protocols (BGP/OSPF) + Cisco Data Center Networking + F5 Load Balancing + High level… more
- United Airlines (Chicago, IL)
- …together. **Description** **Our Team:** Our team supports the SOC (Stations Operations Center ) by delivering tools and technology to improve the operations and ... engaged with Business Owners/Business Process Development Act as the point of contact and facilitate the work request demand and prioritization process Educate… more
- Deloitte (Hermitage, TN)
- …may be available Preferred : + Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations, including integrations ... such as Salesforce, SreviceNow, Oracle, or SAP. + Experience with contact center technology strategy, multi-channel routing, self-service applications, outbound… more
- NTT America, Inc. (King Of Prussia, PA)
- …time and should be a task master. + Must have worked in the onsite/ Offshore Delivery Model. + Excellent Communication skills and must be able to conduct him/herself ... Rest Web Services and .Net technologies for the Application Development Center . + Perform requirement Analysis, defining system functionality and writing code… more
- R1 RCM (Ogden, UT)
- …Develop and coach team members in skills and processes to promote quality . Expert knowledge in accounts receivable follow up/team processes and procedures. Measure ... sense of urgency. Establish working relationship with on and offshore counterparts; serve as a liaison between hourly and...a liaison between hourly and management staff for training, quality and general questions. Train and educate staff on… more
- Michaels (Carpenter, IA)
- Support Center - Irving The Manager, Global Sourcing will work with the Director, Global Sourcing, and other cross functional partners to develop and manage Michaels ... ensure that the company's goals of product innovation and quality are achieved. + Deliver optimal vendor matrix that...flexibility, speed to market and profitability. + Collaborate with offshore office to identify and evaluate an effective vendor… more
- RVO Health (Denver, CO)
- …fostering a collaborative team culture. You'll also manage collaboration with offshore development teams to ensure seamless integration, consistent code quality ... architectural guidelines, and engineering best practices to ensure code quality , consistency, and long-term maintainability + Champion application security by… more
- Zoom (Springfield, IL)
- …for the enterprise, and today help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom ... scalability and reliability. + Establishing data governance, compliance, and quality standards while delivering dashboards, reporting, and executive insights for… more
- ReSource Pro (Omaha, NE)
- …delivery team. The Commercial Lines Account Manager serves as the main point of contact and technical expert on a client book of business. This role is responsible ... for working with the dedicated onshore/ offshore SDU teams to complete required work; this includes...relationships, commercial insurance products, and market placement + Provide quality and timely service to customers and clients +… more