- The Walt Disney Company (Santa Monica, CA)
- …determination. **Job Summary:** The DTC - Viewer Experience (VX) team is seeking an Omnichannel Engineer . In this role as a CCaaS professional, you will manage ... the NICE CXone omnichannel telephony and digital messaging channels for global support....Scripts and contact flows to achieve impactful and strategic omnichannel customer support with cutting-edge Interactive Voice Response (IVR)… more
- Humana (Tallahassee, FL)
- …closely with multiple teams throughout the software development lifecycle (SDLC). **Lead Software Engineer - IVR & Omnichannel APIs** Humana is seeking a ... Humana is seeking a self-driven and collaborative Lead Software Engineer to join our Interactive Voice Response (IVR) team....you will deliver innovative IVR solutions and develop robust omnichannel APIs for our enterprise platforms. You will have… more
- Walmart (Sunnyvale, CA)
- **Position Summary ** **What you'll do ** As a Site Reliability Operations Engineer within the Global Technology Platforms (GTP) Command and Control Center (CCC) ... in monitoring, detecting, major incident response with a technical team of engineer 's laser focused on restoring service across complex distributed systems. To… more
- Insight Global (Carol Stream, IL)
- Job Description The Senior CCM Engineer is responsible for designing, building, and optimizing enterprise-level customer communication workflows and templates using ... and automation processes that power the organization's print, digital, and omnichannel delivery solutions. The ideal candidate will combine deep technical expertise… more
- CGI Technologies and Solutions, Inc. (Portsmouth, NH)
- **Data Engineer ** **Category:** Software Development/ Engineering **Main location:** United States, Indiana, Indianapolis **Alternate Location(s):** United States, ... . **Position Description:** We are seeking a motivated Data Engineer to support the modernization of our our clients' insurance… more
- The ODP Corporation (Boca Raton, FL)
- **Overview** As a Lead Systems Engineer , you are an integral team member of our innovative Platform Team, contributing to this pivotal transformation in the B2B as ... well as in B2C spaces. The role of Lead Systems Engineer is to maintain high-quality technology solutions that deliver an exceptional customer experience. Working as… more
- Google (Mountain View, CA)
- Senior Software Engineer , Full Stack, Google Store _corporate_fare_ Google _place_ Mountain View, CA, USA **Mid** Experience driving progress, solving problems, and ... on and is growing every day. As a software engineer , you will work on a specific project critical...particular emphasis on backend systems. Google Store is our omnichannel , global retailer, leveraging the best of Google to… more
- Acosta Group (Rogers, AR)
- …Acosta Group is seeking a highly skilled and adaptable AI/ML Data Engineer to design, develop, deploy, and support AI-powered solutions that enhance Acosta's ... using Azure DevOps is highly valued. Beyond technical implementation, the AI Engineer will provide second- and third-level support, mentor business users and citizen… more
- Papa John's International (Louisville, KY)
- **Job Summary** Papa Johns is seeking a Principal Backend Engineer to drive the architecture and engineering excellence of our omnichannel digital commerce ... technology stem from poor cadence or mismanaged expectations. As a Principal Engineer , success in both Domain Tech Leadership and Community of **Practice Leadership… more
- Walmart (Bellevue, WA)
- …access to information and actions. They are seeking a Senior Software Engineer to drive observability, automation, and scalability across these systems, leveraging ... Who We Are Walmart is a multinational, people-led, tech-powered omnichannel retailer with over 2.2 million associates. At Feedback...insights. + We are seeking an exceptional Senior Software Engineer to join the Feedback platform team, focusing on… more
- Walmart (Sunnyvale, CA)
- **Position Summary ** **What you'll do ** We are looking for a **Software Engineer -III (iOS)** to join our team and contribute to the development of world-class ... for next-generation commerce experiences, from AI-powered recommendations to seamless omnichannel integration. Additionally, you will have opportunities to work with… more
- DIRECTV (El Segundo, CA)
- …our products to prospects, delight our customers, and create a connected omnichannel experience. Within this, the Existing Customer Lifecycle value stream builds ... and customer care phone agents. DIRECTV is seeking a Principal, IT Software Engineer 2, to design and develop end-to end solutions for our customer profile… more
- NTT DATA North America (Atlanta, GA)
- …adaptable, and forward-thinking organization, apply now. We are currently seeking a Salesforce Engineer - Service cloud Sr. Consultant to join our team in Atlanta, ... to Case, Digital Engagement (Chat, Messaging), Phone to Case, CTI Vendors, Omnichannel , Knowledge, Case Routing, Queues, Public Groups, and User Group Assignments).… more
- Walmart (Sunnyvale, CA)
- …will build the next generation multi-tenant, client agnostic, highly scalable, omnichannel checkout solution to seamlessly enable a frictionless customer checkout ... high-performance checkout services running in Edge and Cloud. As a Site Reliability Engineer in the CPC Team, you will work with L2, Other dependent Applications,… more
- LinkedIn (Mountain View, CA)
- …based in our Mountain View, CA office. We are seeking a Senior Staff Software Engineer to lead LinkedIn's Field Commercial team which is the core team that owns the ... and end user experiences. This technical leader will help us enable omnichannel sales motions for LinkedIn's growing business lines, architecting new commercial… more
- Acosta Group (Lewisville, TX)
- **DESCRIPTION** **The Senior Systems Engineer (Artificial Intelligence)** is responsible for the advanced administration, security, and monitoring of Acosta's ... Together, we connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing. We recognize our… more
- UNUM (Columbia, SC)
- …that power growth across multiple channels? Join our team as a CX Content Engineer and help shape the future of digital marketing. In this role, you'll design ... modular, reusable content components and structuring content for personalization and omnichannel delivery + Partners with CX priority working teams to co-develop… more
- Acosta Group (Rogers, AR)
- **DESCRIPTION** As a **Full Stack Software Engineer III** you will collaborate with fellow team members to implement committed user stories within iteration to the ... Together, we connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing. We recognize our… more
- Cognizant (Atlanta, GA)
- **Job Summary** We are seeking a highly experienced Conversational AI Backend Engineer - Google Cloud/CX and Node.js (8-10 years) .The ideal candidate will design, ... Dialogflow CX features (event handlers, flows, routes). * Ensure seamless omnichannel support (chatbots, IVR/telephony, messaging platforms). * Work with NLP/NLU… more
- MetLife (Cary, NC)
- …Join our Contact Center Infrastructure Engineering team as an Assistant Infrastructure Engineer . This is a great opportunity for recent graduates or those starting ... equivalent coursework/experience). * Familiarity with contact center technologies (VoIP, IVR, omnichannel routing) is a plus. * Basic understanding of cloud… more