- Baltimore City Community College (Baltimore, MD)
- …innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk problem calls for ... Student Lab or assist in other areas of the college providing helpdesk support. Responsibilities/Duties Essential Functions: + Respond to clients' telephone calls… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- This program requires US Citizenship or Green Card (Lawful Permanent Residents) 100% Onsite and must be comfortable with getting around DC. **Executive Summary:** . ... Responds to and diagnoses problems through discussion with users. 2 . Ensures a timely process through which problems are...the problem to ensure a timely resolution. 8. Provides second- tier support to end users for either PC, server,… more
- TEKsystems (Portland, OR)
- A Large Office Equipment Supplier in Beaverton, OR is hiring a Tier II Helpdesk Technician to join the team for a great opportunity! Job Description: + Diagnose ... and upgrade PC software and operating systems + Facilitate Onsite and escalation support activities + Repair computer hardware,...for closed tickets and notes for escalations Qualifications: + 2 -4 years of helpdesk experience or working… more
- Sharp Electronics Corporation (Kingsport, TN)
- **Overview** The National Helpdesk Specialist, is responsible for providing Tier 2 helpdesk end-user support for small to enterprise sized clients with ... offerings and escalate alerts + Reconcile licensing for National Helpdesk offerings + Troubleshoot, monitor, and maintain client computers...a team environment + Ability to work remotely and/or onsite as needed + Has worked for more than… more
- Kelly Services (Allen, TX)
- …issues to the appropriate internal teams. + Track and resolve issues + Interface with Tier 2 on customer issues and comments + Help Maintain online Knowledge ... **Technical Support Representative, Allen, Texas, 75002** **( ONSITE )** Kelly Services is seeking a Tier...calls from customers + Customer Advocate **Experience Requirements** + 2 -3+ years of experience in IT helpdesk … more
- Walmart (Bentonville, AR)
- …integration and support for all IT infrastructure components. + User Support: Provide Tier 3 support for complex issues related to Microsoft 365, Exchange, and ... Office, working closely with helpdesk and other support teams. + Documentation: Create and...and opinions - while being inclusive of all people. **\#LI- onsite ** **\#LI-hybrid** At Walmart, we offer competitive pay as… more
- Elevance Health (Grand Prairie, TX)
- …and/or technology services, which may include server, desktop, software, network, database, helpdesk components. **How you will make an impact:** + Monitors for ... 4 change and problem requests without supervision. + Leads level 1 and 2 incident recoveries and root cause analysis. **Minimum Requirements:** Requires a bachelor's… more
- Patten CAT (Cedar Rapids, IA)
- …(answering help desk tickets, resolving user issues, etc.). In addition, they will be providing tier 1 onsite and remote support to all levels of the Altorfer ... organization. Basic Duties + Assist Helpdesk staff with diagnosing and resolving computer problems and...with clean driving record. This includes no more than 2 minor violations within the past 3 years and… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …Technician. Clearance:Active DoD Top Secret Clearance with SCI eligibility determination Work Schedule: Onsite Shift Work Role Overview: The Technician is part of a ... Specific Skillset + Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and report on the quality of… more
- Insight Global (Dover, DE)
- …and customer service experience . Basic LAN/ WAN and VPN troubleshooting experience Elevated, tier 2 service desk experience - A+, Network+, or Desktop Dell ... service and communication skills, and be willing to go onsite to the office in New Castle, Delaware 1.... Skills and Requirements . 1-3 years of professional helpdesk analyst experience, ideally supporting a large company of… more