- Centene Corporation (Carson City, NV)
- …Purpose:** Delivers education and information to members and/or providers on behalf of the customer service team to help inform them of the latest updates or ... changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national...ensure a successful experience. Facilitates the reach outs via outbound calls to provide providers with timely, accurate, and… more
- Point32Health (MA)
- …and wellbeing easier. We enjoy the important work we do every day in service to our members, partners, colleagues and communities. **Job Summary** The Member Support ... procedures. This can be conducted on an inbound or outbound call, in-person walk-ins, via email, or onsite at...stakeholders to proactively outreach to members to educate on service issues that may impact care or coverage. Offers… more
- Excellus BlueCross BlueShield (Utica, NY)
- …with MTM, Corporate Service strategy, NCQA, and legislative requirements. The Customer Care Advocate provides service for customers and business ... will receive a Video Assessment from ###@jobalerts.excellusbcbs.com. Summary The Customer Care (CC) Advocate resolves customer...I: + High School diploma or equivalent required. + Customer service experience preferred. + Entry level… more
- AscellaHealth (Berwyn, PA)
- …and health plans. This frontline role is essential in delivering white-glove customer service and ensuring a seamless, compassionate experience for patients ... in a healthcare contact center, patient support, specialty pharmacy, or related customer service role. + Experience working with healthcare stakeholders such… more
- WelbeHealth (Los Angeles, CA)
- …processing, inquiry reply, clinic-based scheduling, and other administrative tasks. The Welbe Advocate will provide outstanding customer service to all ... Advocate I will focus on either inbound and/or outbound assignments within the Call Center (the Hub), which...experience working in a call center environment where a service /support role was primarily performed + Must be flexible… more
- Kelsey-Seybold Clinic (TX)
- …insurance company or medical clinic. Preferred: 2+ years of experience with customer service / outbound calls **License(s)** Required: N/A Preferred: Medical ... of the RN Manager, the Medical Assistant - Care Advocate is primarily responsible for acting as a liaison...the medical care team/provider. The Medical Assistant - Care Advocate will work with patients for a pre-defined period.… more
- World Insurance Associates, LLC. (Santa Barbara, CA)
- …market/securities preferred, but not required + 1-3 years of experience in customer service , operations support or administrative support role + Bilingual ... Financial Advocate /Senior, Client Operations Associate (Fully Remote) We are...program. You'll also offer guidance through our Foundational Planning service , covering topics such as investment allocation, budgeting, and… more
- Somatus (Mclean, VA)
- …with members via daily outbound and inbound calls + Provides excellent customer service . _Please note this job description is not designed to cover ... and electronic means of communication and coordination. The Health Advocate role is essential in the interdisciplinary care team...in English and Spanish + 1+ years of telephonic customer service experience + Previous CKD (Chronic… more
- TEKsystems (Tampa, FL)
- …Responsibilities: * Operate in a Call Center environment as a customer success advocate * Receive inbound calls and make outbound calls to consumers * ... Description Candidate will work on the Customer Service " Customer Experience...skill level if POC unavailable. - Make time set outbound calls to customers to update then on current… more
- WTW (Richardson, TX)
- …great customer experience to drive loyalty. Your goal as a Customer Service Representative is to be an advocate for our participants and assist them with ... WTW has an exciting seasonal opportunity for a motivated Customer Service Representative in its Via Benefits...Your goal as a CSR is to be an advocate for our participants and assist them with enrollment… more
- GCI Communication Corp (Anchorage, AK)
- GCI's Customer Service Operations Specialist will suppo rt customer service excellence by providing customer support and operations assistance ... issues as required. + Provide backup to Consumer Services Customer Advocate and Consumer Omnichannel Forecasting. +...and report on compliance related items that fall under customer service , creating and maintaining processes that… more
- National Safety Council (Syracuse, NY)
- …areas where most unintentional injuries and deaths occur. We are currently looking for a Customer Service Representative to join us in our mission to save lives ... and prevent injuries. Position Highlights: Responsible for providing quality customer service to various parties including students, instructors, and other… more
- St. Peters Health (Helena, MT)
- …Peter's and outside agencies to aid with patient issues. + Handle all incoming customer service questions to identify needs and issues. Including but not limited ... working cohesively with associated vendors (Such as a Medical Advocate ). + Responsible for timely documentation of all pertinent...patient assistance and setting up payment plans. + Makes outbound calls to set up payment arrangements and follow… more
- PennyMac (Phoenix, AZ)
- …I will : + Operate in a Call Center environment as a customer success advocate + Receive inbound calls and make outbound calls to consumers + Receive inbound ... Experience Specialist I , is an entry level customer service role, operating in a call...(where the consumer has provided express consent) and facilitate outbound text messages to consumers + Answer high-volume, inbound… more
- PennyMac (St. Louis, MO)
- …I will : + Operate in a Call Center environment as a customer success advocate + Receive inbound calls and make outbound calls to consumers + Receive inbound ... Experience Specialist I , is an entry level customer service role, operating in a call...(where the consumer has provided express consent) and facilitate outbound text messages to consumers + Answer high-volume, inbound… more
- TEKsystems (Atlanta, GA)
- …. Assist families via inbound calls with questions and account updates. . Advocate for students to help them navigate their enrollment experience. . Review student ... and document student records accurately in online systems. . Participate in outbound calls for onboarding and retention. . Protect student privacy by complying… more
- TEKsystems (Tampa, FL)
- …Responsibilities: * Operate in a Call Center environment as a customer success advocate * Receive inbound calls and make outbound calls to consumers * ... Customer Experience Specialist I, is an entry level customer service role, operating in a call...(where the consumer has provided express consent) and facilitate outbound text messages to consumers * Answer high-volume, inbound… more
- Amazon (SC)
- …identify, document, and escalate emerging issues. Basic Qualifications 2+ years of customer service experience Experience with Microsoft Office products and ... detailed knowledge of specific product lines and features Handle various types of customer contact including chat, email, inbound and outbound voice calls A… more
- SpaceX (Redmond, WA)
- …Starlink customer service . RESPONSIBILITIES: + Triage and resolve customer issues across multiple channels (inbound/ outbound calls, chat, email) + ... software, and network expertise + Be a relentless internal advocate for the customer within SpaceX. Understand...certificate + 1+ years of experience in a front-line customer support role and/or customer service… more
- SpaceX (Bastrop, TX)
- …Starlink customer service . RESPONSIBILITIES: + Triage and resolve customer issues across multiple channels (inbound/ outbound calls, chat, email) + ... software, and network expertise + Be a relentless internal advocate for the customer within SpaceX. Understand...certificate + 1+ years of experience in a front-line customer support role and/or customer service… more