- Point32Health (MA)
- …and wellbeing easier. We enjoy the important work we do every day in service to our members, partners, colleagues and communities. **Job Summary** The Member ... procedures. This can be conducted on an inbound or outbound call, in-person walk-ins, via email, or onsite at...stakeholders to proactively outreach to members to educate on service issues that may impact care or coverage. Offers… more
- Centene Corporation (Carson City, NV)
- …Delivers education and information to members and/or providers on behalf of the customer service team to help inform them of the latest updates or changes made to ... information, and ensure a successful experience. Facilitates the reach outs via outbound calls to provide providers with timely, accurate, and personalized support.… more
- WelbeHealth (Los Angeles, CA)
- …matter what. The Welbe Advocate I will focus on either inbound and/or outbound assignments within the Call Center (the Hub), which includes but is not limited to ... inquiry reply, clinic-based scheduling, and other administrative tasks. The Welbe Advocate will provide outstanding customer service to all stakeholders… more
- Excellus BlueCross BlueShield (Utica, NY)
- … Service strategy, NCQA, and legislative requirements. The Customer Care Advocate provides service for customers and business partners while responding ... a Video Assessment from ###@jobalerts.excellusbcbs.com. Summary The Customer Care (CC) Advocate resolves customer inquiries via telephone, walk in, mail, fax, web… more
- Somatus (Mclean, VA)
- …with members via daily outbound and inbound calls + Provides excellent customer service . _Please note this job description is not designed to cover or contain a ... in-person, telephonic and electronic means of communication and coordination. The Health Advocate role is essential in the interdisciplinary care team and is… more
- GCI Communication Corp (Anchorage, AK)
- …areas for improvement and simplification. + Interact directly with customers as a member of the social media team regarding service , products, questions, ... GCI's Customer Service Operations Specialist will suppo rt customer ...escalating issues as required. + Provide backup to Consumer Services Customer Advocate and Consumer Omnichannel Forecasting.… more
- Corewell Health (Southfield, MI)
- …medical office staff, and/or Health system staff with accessing services , facilitating and resolving problems, understanding navigation questions. Consistently ... create an exceptional experience with each contact, via inbound and outbound calls, online chat, email, etc. Adheres to established procedure and quality guidelines… more
- California Dental Association (Sacramento, CA)
- …a high level of service to CDA members and insurance clients. + Conducts outbound calls as necessary to service members. + Works well within a cohesive team ... TDIC Insurance Solutions, and we protect dentists as they navigate insurance decisions, advocate with carriers on their behalf and support their plans for financial,… more
- Corewell Health (Grand Rapids, MI)
- …service to members and agents. + Identify opportunities to sell new products, services and replace other carriers/ service providers. + Generates and acts upon ... Job Summary Provide excellent customer service to Individual and Medicare members. Build and...in new and existing markets. Essential Functions + Individual member Retention. Manage all aspects of the identified Medicare/Individual… more
- TD Bank (Edison, NJ)
- …optimize their relationship with TD. **Depth & Scope:** + Proficient in products, services and routine transactions in order to identify opportunities to educate on ... Bank products and services to Customers and/or refer them to appropriate team member or internal Bank partners, while ensuring a positive Customer experience +… more
- TD Bank (Livingston, NJ)
- …optimize their relationship with TD. **Depth & Scope:** + Proficient in products, services and routine transactions in order to identify opportunities to educate on ... Bank products and services to Customers and/or refer them to appropriate team member or internal Bank partners, while ensuring a positive Customer experience +… more
- Dodge Construction Network (Columbus, OH)
- …States, United States **Description** The Customer Engagement Manager is a key member of our Go to Market organization responsible for educating and empowering ... successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools… more
- Sleep Data (San Diego, CA)
- …equipment to patients. Responsible for delivering respiratory and other equipment and providing service to a patient in their home, in our clinic and at other ... message within 30 minutes. Responds physically to after hour's service requests within the assigned service area...overflow patients. + Answers inbound phone calls and makes outbound to phone calls to patients and general public… more
- Corewell Health (Big Rapids, MI)
- …health care related field + 3 years of relevant experience laboratory support services , customer service , or related Required + CRT-Clinical Lab Assistant (CLA) ... Consistently create an exceptional experience with each contact, via inbound and outbound calls, online chat, email, etc. Adheres to established procedure and… more
- CVS Health (Franklin, TN)
- …agent's needs and educates agent on various elements of information and available services created to enhance the overall customer service experience with the ... And we do it all with heart, each and every day. **Description:** Customer Service Representatives are the face of Aetna and impact the agent experience by manner… more
- Corewell Health (Grand Rapids, MI)
- …Consistently create an exceptional experience with each contact, via inbound and outbound calls, online chat, email, etc. Adheres to established procedure and ... quality guidelines in support of Patient Access Services Center performance indicators, as well as Corporate values and codes of excellence. Essential Functions +… more
- DISH Network (Englewood, CO)
- … service , live-streaming and on-demand programming, smart home installation services , mobile plans and products. Today, our brands include Boost Mobile, ... Hughes and Sling TV. **Department Summary** Our Sales teams advocate for our products and the customers they serve....essential role that helps generate opportunities. This key team member will take ownership of developing and executing lead… more
- SpaceX (Redmond, WA)
- …satellite constellation, will deliver low-latency broadband internet worldwide. As an early member of the Starlink Customer Support team, you will be the face ... join an early-stage-support team and set the tone for Starlink customer service . RESPONSIBILITIES: + Triage and resolve customer issues across multiple channels… more
- SpaceX (Bastrop, TX)
- …satellite constellation, will deliver low-latency broadband internet worldwide. As an early member of the Starlink Customer Support team, you will be the face ... join an early-stage-support team and set the tone for Starlink customer service . RESPONSIBILITIES: + Triage and resolve customer issues across multiple channels… more
- SpaceX (Hawthorne, CA)
- …satellite constellation, will deliver low-latency broadband internet worldwide. As an early member of the Starlink Customer Support team, you will be the face ... join an early-stage-support team and set the tone for Starlink customer service . RESPONSIBILITIES: + Triage and resolve customer issues across multiple channels… more