- DISH Network (Englewood, CO)
- …is seeking a highly analytical and self-driven professional to join our team as a Product Manager . In this role, you will lead the optimization of our experience ... role, you will be accountable for the day-to-day management of our Insights and Conversational Analytics product portfolio. Your responsibilities will include… more
- City National Bank (Los Angeles, CA)
- * MANAGER , CLIENT EXPERIENCE ( CX ) & INSIGHTS , SVP* *WHAT IS THE OPPORTUNITY?* The SVP and Manager of CX and & Client Insights is responsible for ... to catalyzing a culture of client-centricity within City National Bank, this role oversees a CX and Client Insights team that partners daily with the lines of… more
- Amazon (New York, NY)
- …against a breadth of exclusive content which positions us well for the long-term. As a Principal Product Manager - Tech, Ad CX , you will lead the charge in ... fast delivery. Key job responsibilities - Set a global product vision for Ad CX - Launch...owning/driving roadmap strategy and definition - Experience as a product manager or owner Preferred Qualifications -… more
- BP Americas, Inc. (Chicago, IL)
- **Entity:** Customers & Products **Job Family Group:** Marketing Group **Job Description:** As a CX Manager , you will support the CX & Journey Innovation ... Advocacy, Brand Management, Commercial Acumen, Customer Segmentation, Generating customer insights , Listening, Offer and product knowledge, Offer Development,… more
- Qualtrics (Provo, UT)
- …Join over 5,000 people across the globe who think that's work worth doing. **Engagement Manager - Global CX Center of Excellence** **Why We Have This Role** At ... Manager , you'll help architect and operationalize our internal CX program-translating business needs into innovative, scalable solutions on the Qualtrics… more
- Qualtrics (Seattle, WA)
- …to business. Join over 5,000 people across the globe who think that's work worth doing. ** Product Marketing Manager , CX ** **Why We Have This Role** AI is ... AI-based solutions. We are seeking an experienced and strategic Product Marketing Manager to drive an evolution...closely with product management to influence the product roadmap based on market insights and… more
- Amazon (Seattle, WA)
- …content including Amazon Originals, Live Sports, and more. We are seeking an Ad CX Quality Programs Manager to lead and standardize quality control processes ... responsibilities * Lead and standardize quality control processes across Ad CX programs. * Develop and implement automated quality checks, measurement frameworks,… more
- Principal Financial Group (Des Moines, IA)
- …enable a world where financial security is accessible to all. The Customer Experience Product Manager will be a strategic thinker dedicated to spearheading the ... including Chatbots, Conversational IVR, and AI/personalization initiatives. The Customer Experience Product Manager is experienced and has deep understanding of… more
- Capgemini (New York, NY)
- …agency or consultancy environment + Deep and broad experience with CX Advisory and CX Platforms, with depth in Adobe product suite + Understand how to turn a ... _, which focuses on the Activation & Enablement of CX at scale. This role requires experience in_ **_Marketing,...models, and governance frameworks._ _._ _You will provide objective insights into the strengths and weaknesses of products, tools,… more
- Capgemini (New York, NY)
- …design, or consulting setting, with knowledge of and exposure to innovation frameworks, CX design & design thinking, and/or product management._ + _A minimum ... _, which focuses on the Activation & Enablement of CX at scale. This leader will drive our efforts...models, and governance frameworks._ . _You will provide objective insights into the strengths and weaknesses of products, tools,… more
- Amazon (Westborough, MA)
- …for. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal Customer insights to Validate, ... Description In the Mechatronics & Sustainable Packaging Customer Experience(MSP CX ) organization, we have the unique role and privilege to work backwards from our… more
- ServiceNow, Inc. (Vienna, VA)
- …Solution Sales Executive that will be responsible for market success of ServiceNow's CX , Service Digital and Now Assist Products across the US Federal Civilian ... Tribes and GSA Government Agencies. Our CX Workflow Solution is built on ServiceNow's market leading...the organization. + Communicate competitive intelligence and activity to manager and BU to ensure we keep ahead of… more
- Qualtrics (Provo, UT)
- …engineering team in Provo, Utah. Our team is pushing the Qualtrics Customer Experience ( CX ) product to the next level. You should love data visualization and ... that's work worth doing. **Software Development Engineer II - CX Journeys** **Why We Have This Role** Qualtrics is...demonstrating persistence in getting things done + Partnering with product managers, UX designers, and other engineers to deliver… more
- UKG (Ultimate Kronos Group) (Weston, FL)
- …are looking for an experienced and visionary Lead Customer Experience Marketing Program Manager to join the Customer Lifecycle Marketing team. This role is crucial ... experience by working cross functionally (including global delivery services, product marketing, customer relationship management, customer success (support), customer… more
- Amazon (Seattle, WA)
- Description Amazon is seeking a Senior Product and Customer Insights Manager to join our Customer Experience and Business Trends (CXBT) team. This person ... to understand the business context behind the customer experience ( CX ). You will analyze shopping experience for Amazon Stores,...of a product - Experience as a product manager or owner Preferred Qualifications -… more
- Amazon (Seattle, WA)
- …add selection that delights our customers and fulfills their shopping needs. As the Sr. Product Manager for variation CX , you will develop the vision, ... all essential. Key job responsibilities Key responsibilities for the Senior Product Manager include: Defining and implementing new CX features that improve … more
- Point32Health (Canton, MA)
- …Summary** Under direction of the Director, Customer Experience ( CX ), the CX Measurement & Improvement Program Manager is directly responsible for leading ... Using a research-based and data-driven approach while grounded in customer-centricity, the CX Measurement & Improvement Program Manager will work collaboratively… more
- Point32Health (Canton, MA)
- …groups. + Develop performance metrics that effectively measure progress and provide insights for further process optimizations **Participate on CX governance ... direction of the Director, Customer Experience, the Customer Experience Program Manager is responsible for helping all Point32Health lines of business understand,… more
- Amazon (New York, NY)
- …through providing data and insights that help identify opportunities for product automation and improved CX . Beyond RM responsibilities, they autonomously ... right place. Amazon Ads is looking for a Senior Manager of Product Release Manager ...readiness. The RM actively drives discussions cross org for CX /service team usability, feature design trade-offs, product … more
- Amazon (New York, NY)
- …through providing data and insights that help identify opportunities for product automation and improved CX . Beyond RM responsibilities, they autonomously ... right place. Amazon Ads is looking for a Senior Product Release Manager , Global Release Management to...product growth and business opportunity vs. execution and CX risks, 4) managing user acceptance testing (UAT), and… more