- Cognizant (Teaneck, NJ)
- …**This position is** **open to Qualified individuals in the United States.** **Position - Service Desk Delivery Manager ** Location - Iselin, NJ 08830 ... (5 - 8 pointers day to day candidate's responsibilities) The Program Manager will oversee IT Service Management initiatives, ensuring seamless… more
- Axxum Technologies (Mclean, VA)
- …desk shift lead in operational activities Interact with the government Program Manager for the service desk regarding operational issues + Ensure ... Response Analyst Responsibilities : + Provide effective front-line support leveraging service desk ticketing system, telephone, and email communications +… more
- TekSynap (Arlington, VA)
- …**REQUIRED QUALIFICATIONS** + Experience: + Ten (10) years' experience as a program manager . + Experience managing a 24x7x365 Service Desk of 50+ FTE ... documentation. + Lead the development and implementation of service desk strategy, quality assurance (QA) programs,...clearance with /SCI eligibility. **Overview** We are seeking a Program Manager to join our team supporting… more
- NuAxis Innovations (Washington, DC)
- **IT Service Desk Quality Assurance Manager ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on ... Assurance Manager (QAM) with Enterprise IT Help Desk / Service Desk Background + The...and managing daily operations. + Experience as a Deputy Program Manager (DPM) or similar leadership role,… more
- TekSynap (Arlington, VA)
- …Instructions (WIs), and other program documentation. + Help implement the service desk strategy, quality assurance (QA) programs, and continuous improvement ... + Experience: + Five (5) years' experience as a program manager + Experience managing a 24x7x365 Service Desk of 50+ FTE + Experience managing Profit and… more
- Encore Electric, Inc. (Lakewood, CO)
- …The Help Desk Manager works collaboratively with the Help Desk team to ensure exceptional customer service , encourage professional growth of team ... and optimize processes for efficiency and quality. The Help Desk Manager will join the IT Leadership...SKILLS AND ABILITIES:** Knowledge of: + CoBIT processes including Service Desk , Incident Management, Asset Management, and… more
- Marriott (Marina, CA)
- …employed by a franchisee and not by Marriott International, Inc. Job Description Front Desk Manager Springhill Suites by Marriott The Dunes On Monterey Bay JOB ... in the absence of the Front Office or Front Desk Manager . * Supports daily Front ...goals to produce desired results. * Strives to improve service performance. * Observes staffing levels to ensure that… more
- Maryland Department of Transportation (Baltimore City County, MD)
- Service Desk Manager (IT Assistant Director I) Salary $89,913.00 - $145,151.00 Annually Location Baltimore City Job Type Full Time Job Number ... is seeking an experienced IT professional to oversee its Service Desk , Mobile Device Management and Mobile...mobile devices and systems, including Livescan, License Plate Reader Program , Computer Automated Dispatch, etc.; + Direct, manage, and… more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join our team at Adelphi, ... Must have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Request Queue Manager will be responsible for… more
- Marriott (Washington, DC)
- …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations. **Supporting Progress ... Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the… more
- Marriott (Nashville, TN)
- …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations. **Supporting Progress ... Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the… more
- Marriott (Los Angeles, CA)
- …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations. **Supporting Progress ... Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the… more
- Marriott (San Francisco, CA)
- …continuous improvement. **Managing Projects and Policies** * Implements the customer recognition/ service program , communicating and ensuring the process. * ... Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above… more
- Marriott (Miami, FL)
- …continuous improvement. **Managing Projects and Policies** * Implements the customer recognition/ service program , communicating and ensuring the process. * ... Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above… more
- Marriott (New York, NY)
- …continuous improvement. **Managing Projects and Policies** * Implements the customer recognition/ service program , communicating and ensuring the process. * ... Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above… more
- Marriott (Boston, MA)
- …continuous improvement. **Managing Projects and Policies** * Implements the customer recognition/ service program , communicating and ensuring the process. * ... Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above… more
- Marriott (San Francisco, CA)
- …continuous improvement. **Managing Projects and Policies** * Implements the customer recognition/ service program , communicating and ensuring the process. * ... Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above… more
- Huntington Ingalls Industries (Annapolis Junction, MD)
- …video: https://vimeo.com/732533072 Summary HII, Mission Technologies is seeking an experienced Lead Service Desk Manager responsible for developing and ... mentoring Service Desk personnel while ensuring operational excellence in IT support...delivery. Position will support a US Air Force cloud-based program involving the final integration and deployment of Zero-trust… more
- Edmunds (Santa Monica, CA)
- …What You're Applying For: Edmunds is seeking a highly motivated and experienced Help Desk Manager to lead our dedicated team of support professionals. The Help ... Desk Manager will be responsible for overseeing...for continuous improvement. * Manage and administer our Jira Service Management (JSM) ITSM platform, including workflow configuration, reporting,… more
- TekSynap (Washington, DC)
- …as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech company that ... the NGEN/NMCI Contract DZ002 and Task Order FZ016, including Service Level Requirements and the Requirement to Award Process...data and recommendations to the Leidos PM NMCI NGEN program office, NCTAMS LANT Customer Relation Management (CRM) team,… more