- DISH Network (Littleton, CO)
- …carrier and a new disruptive force in the market. **Job Duties and Responsibilities** **The Program Manager , CX Process Optimization will play a crucial ... and driving initiatives to streamline operations and improve the customer journey. The program manager will collaborate closely with the VOC team, leveraging… more
- Capgemini (New York, NY)
- …**_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This role requires experience in_ **_Marketing, Sales, Service and ... and lead delivery of go-to-market offerings for Advisory services around CX platforms that improve ROI and enable client marketing/sales/servicing strategies,… more
- Amazon (Detroit, MI)
- …Packaging Customer Experience Org. In the position of Deployment Sr. Technical Infra Program Manager (TIPM), you will be tasked with collaborating with multiple ... Description In the Mechatronics & Sustainable Packaging Customer Experience(MSP CX ) organization, we have the unique role and privilege to work backwards from our… more
- Amazon (Santa Monica, CA)
- Description As a Product Manager , you will work across leadership and cross-functional teams to define the vision and execution strategy for the Electronic Shelf ... Label (ESL) in-store CX for Fresh. The role will focus heavily on...years of product management experience - Experience in product, program , or project management in leading cross-functional teams in… more
- Amazon (Sumner, WA)
- …Innovation Lab team may be the place for you. As the Quality Assurance Manager , you will lead a team of Laboratory Technicians responsible for testing packages and ... validating the Ship In Product Packaging Program . This position is within the Mechatronics and Sustainable...and external vendors to drive continuous improvement initiatives and process automation * Ensure compliance with safety protocols and… more
- Qualtrics (Provo, UT)
- …collected. + Our team focuses on providing high-quality, easy-to-use, beautiful UI that makes CX programs simple to set up and program insights fast and ... think that's work worth doing. **Staff Software Engineer - CX Core** **Why We Have This Role** We are...first year of employment; Qualtrics Experience Bonus is a program designed to provide experiences to our employees they… more
- Qualtrics (Provo, UT)
- …the globe who think that's work worth doing. **Software Development Engineer II - CX Journeys** **Why We Have This Role** Qualtrics is seeking a software engineer to ... join our CX Journeys engineering team in Provo, Utah. Our team...first year of employment; Qualtrics Experience Bonus is a program designed to provide experiences to our employees they… more
- Amazon (Seattle, WA)
- …a broader customer audience and encourages more sustainable shopping practices. The Pre-Owned CX Principal Product Manager will own defining and driving the ... customer impact. We seek an experienced and entrepreneurial Principal Product Manager - Technical with a passion for delivering world-class customer experiences… more
- Amazon (Seattle, WA)
- …content including Amazon Originals, Live Sports, and more. We are seeking an Ad CX Quality Programs Manager to lead and standardize quality control processes ... and sponsorship programs. The ideal candidate will combine strong technical program management skills with a data-driven approach to quality control, leading… more
- Amazon (Bellevue, WA)
- …Key job responsibilities We are seeking an experienced bar-raising Senior Product Manager (Technical) who will drive innovation in privacy, accessibility, and trust ... solved before. Basic Qualifications - 5+ years of technical product or program management experience - Bachelor's degree - Experience owning/driving roadmap strategy… more
- Walmart (Bentonville, AR)
- …from first click to final checkout. As a key driver of this innovative program , you'll own the operational excellence of the LocalFinds customer journey, build data ... + Understanding of site metrics and levers + Analytical and process -oriented, comfortable making data-driven decisions Preferred Qualification: + 8+ years related… more
- Qualtrics (Provo, UT)
- …Join over 6,000 people across the globe who think that's work worth doing. ** CX Technology Consultant** **Why We Have This Role** The Implementation Team is at the ... and resources. + Coordinate and collaborate with the Engagement Manager and other members of the internal account team....events, team outings, and happy hours + Qualtrics Experience Program - $1,800 for an experience of your choosing… more
- Honeywell (Olathe, KS)
- …success of Honeywell's customer programs. You will report directly to our Customer Experience Program Management Manager and you'll work out of our Olathe, KS or ... As a Sr Customer Program Management Professional here at Honeywell, you will play a crucial role in leading and overseeing the successful execution of customer… more
- Ford Motor Company (Columbus, OH)
- …participation including, but not limited to all facing Lincoln Retailer Program , Lincoln Institute, Black Label initiatives. + Lead development Retailer level ... by OneCX and Dealer Loyalty metrics in coordination with Lincoln Experience. Manager and appropriate team members such as Ambassadors, Coaches, etc. + Support… more
- Point32Health (Canton, MA)
- …Summary** Under direction of the Director, Customer Experience, the Customer Experience Program Manager is responsible for helping all Point32Health lines of ... meaningfully improve, the experiences our customers have with us. The Customer Experience Program Manager is a high-impact role which requires a seasoned… more
- TEKsystems (Detroit, MI)
- …design can focus on the WHAT. As a Customer Experience Studio Design Program Manager , you are part of a CX team that creates experiences that touch millions ... so designers can focus on designing. As a Design Program Manager , you will lead and facilitate...Design Leadership. Your day-to-day Program Management and process guidance skills will ensure that CX … more
- Stantec (Chandler, AZ)
- Commissioning Senior Project Manager - Building - ( 250001GC ) **Description** Stantec Buildings is on a mission to become the world's leading integrated design ... your place with Stantec. **Your Opportunity** The Senior Project Manager is directly responsible for the overall successful execution...and oversees project tasks to be performed by other Cx team members. + Manage assigned projects through all… more
- Intuit (Mountain View, CA)
- …seeking an exceptional Group Manager to drive the implementation of our VOC program vision and stand up a survey center of excellence for the Global Business ... and fast-moving environment + 5+ years as a people manager who can recruit, motivate, coach and lead a...dashboards and platform-wide reporting that weave into the global CX planning process to ensure data-backed decisions… more
- Amazon (Seattle, WA)
- …Design and Research Studio seeks a talented, motivated Senior UX Program manager to lead our customer experience ( CX ) quality assurance program . ... user experience before reaching our customers. As Senior UX Program Manager , you will oversee the day-to-day..., you will oversee the day-to-day operations of our CX -quality review process , optimizing workflows for intake,… more
- Amazon (Austin, TX)
- …The Last Mile Short Term Labor Planning Products team is seeking an experienced Program Manager to define and lead product and feature rollout processes, as ... users. They will also drive end-to-end customer experience excellence, from process definition through metrics tracking and continuous improvement. This role offers… more