- Aequor (Aliquippa, PA)
- …outside vendors to ensure successful operations Participate / Conduct quarterly Business / Quality reviews and address service failures with the LSP Ensure ... and Safety Collaborate with the LSP to ensure adherence to service levels, identifying performance improvement opportunities in alignment with the Operations… more
- BioAgilytix (Boston, MA)
- …procedures. Maintaining paper and electronic records of test results.Complying with quality assurance procedures, participating in proficiency testing and ... when appropriate or as directed by Laboratory Management. Including proactively informing Customer Service of any issues which may cause late results.Performing… more
- Now Hiring for the Quality Assurance Department! Pay Rate: $22/Hr. weekly pay Schedule: Mon-Fri 8:00am-4:30pm Full-Time Location: Las Vegas, NV 89120 - ONSITE ... Job Description: QA for all channels to audit customer service interactions - phone, email, chat,...interactions, and recommend process improvements to enhance overall support quality . + Collaborate with the customer support… more
- Insight Global (Deerfield Beach, FL)
- Job Description 1-2 Years of Quality Assurance Experience listening to customer service calls for quality assurance and rating calls and ... . Skills and Requirements An employer is hiring a quality assurance / customer service representatives for their… more
- General Dynamics Information Technology (Offutt AFB, NE)
- … to customers through the performance of a dedicated focus on quality assurance for customer service and information accuracy. This individual will ... Generate reports and metrics related to service desk performance, quality assurance findings, and customer satisfaction. + Participate in audits,… more
- Adelante (Phoenix, AZ)
- …detailed reports on program audits, findings, corrective actions, and quality assurance improvements. + Support Customer Service : Assist in resolving ... regulations by conducting regular audits of participant records and service delivery. + Conduct Quality Assurance Reviews: Perform regular evaluations of WIC… more
- University of Utah (Salt Lake City, UT)
- …Demonstrated human relation and effective communication skills also required. Quality assurance experience in a customer service or health care ... Details **Open Date** 05/09/2024 **Requisition Number** PRN38505B **Job Title** PS Quality Assurance Analyst **Working Title** Quality Assurance Analyst… more
- ASM Research, An Accenture Federal Services Company (Bismarck, ND)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- NYSTRS (Albany, NY)
- …planning, technological strategies, supervision of daily operations, business continuity planning, customer service , quality assurance , supporting ... Section Manager -Business Analysis, Quality Assurance & Decision Support Solutions...as required for our business application portfolio + Maintain quality customer service by establishing… more
- New York State Civil Service (Albany, NY)
- …planning, technological strategies, supervision of daily operations, business continuity planning, customer service , quality assurance , supporting ... and providing budgetary information as required for our business application portfolioMaintain quality customer service by establishing and enforcing… more
- UGI Corporation (Charlotte, NC)
- …Job Segment: Behavioral Health, Substance Abuse, Call Center, QA, Quality Assurance , Healthcare, Customer Service , Quality , Technology ... or call center operations + 2 years in quality assurance at a professional level in a customer service and/or contact center operation. Is experienced in… more
- Closets By Design, Inc (Bethel, CT)
- …team and production/installation departments * Manage designers' appointment calendars Quality Assurance : * Adhere to customer service policies and ... motivated, organized, caring individuals who have a passion to provide superior customer service . Job Responsibilities We are currently seeking an enthusiastic… more
- Motion Recruitment Partners (Providence, RI)
- …response efforts as required **Requirements** + 3-5 years of experience in quality assurance or customer service (utility experience a plus) + Strong ... Island **Onsite** Contract **Our direct client is seeking a Quality Specialist - Customer Service ...to make their needs known in advance. **Posted by:** VMS Sourcing **Specialization:** + Quality Assurance /… more
- TruGreen (Tampa, FL)
- …training, and quality assurance . **Responsibilities:** + Receives inbound customer service calls, assesses root cause(s) of customer issues, ... (eg, scripting, overcoming customer objections) and effectiveness. + Conducts quality assurance calls and ensures adherence to standards, provides feedback… more
- AssistRx (Orlando, FL)
- …improvements in productivity, quality , client relationships, and customer service . The Quality Assurance Specialist regularly provides support to ... the company's copay assistance programs. Within this role, the Quality Assurance Specialist serves customers by identifying,...are met + Preparing call center reports and tracking service trends + Participating in the creation and maintenance… more
- Arab Community Center for Economic and Social Serv (Dearborn, MI)
- …and evaluating employee performance, developing work plans and addressing performance deficiencies - Quality assurance , customer service , and employee ... needs, monitors financial and program performance and maintains overall quality and customer service standards...of improvement - Review and approve monthly and annual quality assurance reporting - Work within budgetary/financial… more
- Golden State Foods (Conyers, GA)
- …ce . + Maintain s clear communication with Sales, Product Development, Commercialization, Quality Assurance , Customer Service , Operations, and ... material requirements, production scheduling, warehouse and customer service to meet GSF objectives for quality ,... service to meet GSF objectives for quality , efficiency, productivity, and customer satisfaction.The SCM… more
- CVS Health (Demotte, IN)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory Management +… more
- Abbott (Alameda, CA)
- …further action is required. + Collaborate with Operations, R&D, Quality Assurance , and Customer Service to determine cross-functional evaluation, ... will be accepted. + Minimum 6 yrs of experience as a Manager Quality Assurance required **Preferred Qualifications** + Minimum 4 years Overall quality … more
- CVS Health (Ledgewood, NJ)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer… more
