- CACI International (Washington, DC)
- Network Operations (NOSC) Infrastructure Tier 1 Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None ... * CACI is seeking a Network Operations (NOSC) Infrastructure Tier 1 Analyst to support a 24x7x365...and related outages, degradations, and issues. This is a customer facing position that requires significant experience in … more
- ManTech (Herndon, VA)
- …that offer opportunities for advancement. ManTech is seeking a motivated, career and customer -oriented ** Tier 1 Network & Security Operations Team Lead** ... to provide unparalleled support to our customer and to begin an exciting and rewarding career...limited to:** + Provide direction, guidance, and oversight for Tier 1 support services that include Monitoring;… more
- ManTech (Herndon, VA)
- …and alerts. **Responsibilities include:** + Provide direction, guidance, and oversight for Tier 1 support services that include Monitoring; Analysis; Technical ... for advancement. ManTech is seeking a motivated, career and customer -oriented individual to provide unparalleled support to our ...I support activities + Provide, maintain, and continuously improve Tier 1 processes and SOPs + Collaborate… more
- Red River (Chantilly, VA)
- Job Description We are looking for a Tier 1 Technician who is primarily responsible for working on a team at the Service Desk. The Tier 1 Technician is ... customer calls, alerts, and escalations from the Level 1 operations team within specified timeframes. + Follow trouble...(SOPs) + Act as the point of contact for customer incidents reported by telephone, email and remote… more
- ERP International (Washington, DC)
- …**ERP International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time ** Tier 1 Service Desk Analyst** to support our DFC CFESS technical ... **Job Specific Details and Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now for DFC IT infrastructure… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Responsibilities: + Answer calls ... coming into the Tier 1 Help Desk by the third...years of previous Help Desk experience. + At least 1 + years of previous Customer Service experience… more
- ManTech (Glen Burnie, MD)
- …offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer -oriented **Senior** ** Tier 1 Help Desk Support Services ... contact, when an active line of communication is first established with the customer using the supported remote desktop control application. + Resolving all… more
- BigBear.ai (Tysons Corner, VA)
- …also being exposed to new technologies, systems, and processes. What you will do Provide Tier 1 helpdesk support for end-users Work in collaboration with Tier ... onsite 3 days a week. This position will offer remote flexibility (3 days in the Tysons Corner office)....limited direction. What you need to have At least 1 -3 years of relevant, professional experience Working knowledge with… more
- Robert Half Technology (Portland, OR)
- Description Role Description: We are seeking a Tier 1 Software Support Specialist to join our remote Support Team. The Software Support department provides ... application and account support for all customer -facing applications, ensuring a positive client experience through high-quality service and communication. We handle… more
- Cayuse Holdings (Pendleton, OR)
- …Skills and Qualifications** Minimum Qualifications: + High School diploma or GED required + 1 year of Service/Help desk or customer service support experience + ... USD $14.00 - USD $16.50 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1298/ tier - 1 .0-helpdesk-specialist/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834356743) **Location** _US-OR-Pendleton_ **ID** _102224_… more
- DXC Technology (Dover, DE)
- …further in-depth analysis and focus on incident support and alert handling from Tier 1 . They coordinate security monitoring findings with the Threat Intelligence ... Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence... 2 monitoring functions: + Triage: In support of Tier 1 staff OR independently - review,… more
- WellSpan Health (Ephrata, PA)
- Registered Nurse - Operating Room - PRN Tier 1 Location: Ephrata Community Hospital, Ephrata, PA Schedule: PRN/Per Diem Sign-On Bonus Eligible Remote /Hybrid ... Variation of duties may result based on the assigned customer care unit(s). This may include differences in the...Degree Nursing (BSN) Preferred Work Experience: + Less than 1 year Relevant experience required Licenses: + Licensed Registered… more
- GetWellNetwork, Inc. (Bethesda, MD)
- Title: Client Support Specialist ( Tier 1 ) Reporting to: Manager of Client Support Location: Remote , with preference in those in EST or CST time zones ... for helping people, the Client Support Specialist uses exceptional technical and customer service skills to solve technical issues, thus enabling our clients and… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... * * The Enterprise Communications Services 3 (ECS3) program supports our intel customer across its CONUS & OCONUS operating locations. Our focus includes the design,… more
- Tri-City Electric (Davenport, IA)
- …+ Advanced Troubleshooting: Investigate and resolve complex technical issues escalated from Tier 1 support. This includes hardware, software, network, and ... Tri-City Electric Co. is currently seeking an experienced and customer -focused IT Service Desk Tier 2 Technician...with the team to enhance overall support efficiency. + Remote Support: Provide remote assistance to users… more
- SKC Communication Products LLC (CO)
- …staff. + Possess advanced Audio and Control systems knowledge. + Provide direction to Tier 1 technicians, delegate tasks to other team members and possess ... Tier III Service Technician Responsibilities + Provide customer service and audio-visual equipment troubleshooting and problem resolution...advanced problem solving abilities. + Provide direction to Tier 1 and Tier II… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …incredible team of professionals with similar goals! We are known for our Customer Service, Software Implementation, Customer Training and of course our offered ... a service (SaaS), data analytics, compliance, data exchange and customer support/service and we want you to feel as...professionalism, while providing a personal experience to our customers. Tier I agents are responsible for advocating for and… more
- DXC Technology (Dover, DE)
- …assist with real-time advanced analysis, response, and reporting. + Mentor and assist in training Tier 1 and 2 analysts to aid in their skills development and ... Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our… more
- Devereux Advanced Behavioral Health (Villanova, PA)
- …your chance to gain experience with hardware and software troubleshooting, enterprise-grade remote and on-site support plus exposure to a large variety of technology ... an Information Systems Support at Devereux has its Advantages** You will provide superior customer service to users across the country as you: + Create tickets to… more
- TEKsystems (Coppell, TX)
- CANDIDATES MUST LIVE IN THE DFW AREA. EVEN THOUGH THE POSITION IS 95% REMOTE , YOU WILL BE REQUIRED TO COME INTO THE OFFICE 3 DAYS A MONTH. Description: Overview: The ... require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 years of… more