- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst...modifications to reduce user problems. + Provide local and remote Technical Support Services for end user support on the ... IT Operations Support, Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst...Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret… more
- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier I Specialist -...shall provide full-service, Tier I help desk support including: + Provide remote technical assistance ... Washington, DC (http://maps.google.com/maps?q=Washington+DC+USA) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept… more
- TAD PGS, Inc. (Laurel, MD)
- … Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US Citizenship Required **Must be able ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk ...Guantanamo Bay, Cuba. Successful candidate will provide call center/service desk services to both remote and walk-in customers ... on position level Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to work out of US Naval… more
- Robert Half Technology (Cedar Rapids, IA)
- …Enjoy the 4th of July and then start a new role! We are looking for a dedicated Help Desk Tier I/II team member to join our client's team in Cedar Rapids, ... troubleshooting for hardware, network, and application issues. * Offer remote desktop support to resolve technical problems efficiently. *...* At least 1 year of experience in a help desk or IT support role. *… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the first ... self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams,... 3 support teams, ensuring efficient problem resolution. + Remote Support: Offer remote assistance to users… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will ... and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support...and the procurement of hardware or software solutions. + Remote Support: Offer remote assistance to users,… more
- Red River (Chantilly, VA)
- …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... those around you successful. We are looking for a Tier 1 Technician with an active Secret clearance to...responsible for working on a team at the Service Desk . This position will handle technical support requests directly… more
- Katmai (Orlando, FL)
- …system status updates, and change notification tracking. + Create and maintain help desk documentation, FAQs, usability guides, and training materials in ... **SUMMARY** Provide Tier 1 and Tier 2 support...Monthly Status Reports (MSRs) and metrics reporting related to help desk volume and response time. +… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support, Remote Support,Technical Support,Troubleshooting **Experience:** 7 + ... looking for someone who provides 24x7 Help Desk Support as defined by first response/ Tier ...of support + Receive, triage and route tickets to Tier 2 Help Desk accordingly… more
- DriveTime (Tempe, AZ)
- …mature and expand the ESD team's capabilities as the team undergoes a transformation from Help Desk to Enterprise Service Desk . Drive the development of ... expectations. Your team of IT Support specialists will handle Tier 0 - Tier 2 of IT...+ Minimum of 5 years leading an IT Service Desk or Help Desk , preferably… more
- Koniag Government Services (Vienna, VA)
- Help Desk Technician - 2nd Shift Vienna, VA 22180, USA Req #145 Friday, April 11, 2025 **2** **nd** **Shift Service Desk ** **Kadiak LLC,** a Koniag ... IT-related questions. + Managing the customer's ticketing queue. + Tier 1-2 troubleshooting. + Solving issues such as password...Family Client Techncial Support and Training + Job Function Help Desk Support Tech + Pay Type… more
- The Greentree Group (Portland, OR)
- Training and Help Desk Support Specialist + Are you a customer service enthusiast who loves solving complex problems? + Do you have a keen eye for detail and ... from you! ABOUT THE OPPORTUNITY As a Training and Help Desk Support Specialist, you will have...and client needs. + Comfortable with virtual platforms and remote troubleshooting. + Must be local to the Portland,… more
- Spire Energy (St. Louis, MO)
- …valued. Summary Spire is seeking a Smart Desk Specialist to work at our Smart Desk ( Help Desk ) answering phone calls and responding to chat messages and ... tickets entered into our Smart Desk ticketing system. This position provides Tier ...* 1-3 years' experience working in customer service or help desk environment * Knowledge of and… more
- NANA Regional Corporation (Honolulu, HI)
- ASE is looking for a Help Desk Technician to work in Honolulu, HI. The Help Desk Technician operates as part of a key Command and Control, Communications ... Cyber (C4) technical focal point. This role involves providing Tier 1 troubleshooting support for HQ executive community members,...+ At least 2 years of experience in service desk or help desk support… more
- Robert Half Technology (San Diego, CA)
- Description Overview: We are seeking a highly skilled and customer-focused Senior Help Desk Technician for a contract opportunity in San Diego, CA. In this role, ... assisting with hardware, software, and network-related troubleshooting. + Manage and prioritize incoming help desk tickets to resolve issues in a timely and… more
- Tarleton State University (Stephenville, TX)
- …streamline workflows and enhance service desk efficiency. + Ensures integration of the service desk with other IT support functions ( Tier 2 and Tier 3). ... Job Title Service Desk Manager Agency Tarleton State University Department User...point of contact for IT support. This role oversees Tier 1 service delivery through phone, walk-in, and online… more
- MPR Associates (Alexandria, VA)
- …resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve more ... firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you...user incidents and requests, resolve a variety of technical tier 1 and tier 2 hardware and… more
- Robert Half Technology (St. Charles, MO)
- Description We are looking for a skilled Help Desk Analyst II to join our team on a contract basis in Saint Charles, Missouri. This position involves providing ... Tier 2 technical support to resolve complex issues and...thoroughly to enhance the knowledge base. * Deliver both remote and in-person technical support to end users. Requirements… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- … Help Desk Agent (EITAAS-2025-22796): Bowhead seeks an IT Help Desk Agent that will provide multiple tier support to end users. The ideal technician ... will have 2+ years of IT help desk experience with a strong background...circuit + Establish VPN with CAC connectivity to support remote users + Support integration with ITSM system **Qualifications**… more