- Black & Veatch (Overland Park, KS)
- ** Remote Operations Center Manager ** Date: May 14, 2025 Location: Overland Park, KS, US Company: Black & Veatch Family of Companies **Together, we own ... **The Opportunity** This position functions as the manager of the ** Remote Operations (Control) Center (ROC)** , responsible for creating and maintaining… more
- Trinity Health (Livonia, MI)
- …to drive results, coaching, mentoring, and career pathing. + Manages the Contact Center Operations and Case Management team and related projects and initiatives. ... of service excellence, accountability, ownership, and high-performance. Oversees the daily operations of the contact center and case management experience,… more
- CBRE (Olympia, WA)
- Data Center Engineering Technical Manager , Remote Job ID 213137 Posted 31-Mar-2025 Service line GWS Segment Role type Full-time Areas of Interest Data ... Description - External About the Role: As the Technical Manager at CBRE Data Center Solutions, you...center industry, with a focus on design and/or operations . * Experience in the areas of staffing, selection,… more
- Nestle (New York, NY)
- …development and growth. Join us! **Job Description:** The Digital Engagement Innovation Manager (Customer Contact/Call Center ) will support the Senior Manager ... in in developing the innovation pipeline across Nespresso USA's Customer Contact/Call Center 's strategic B2C businesses, sitting within our contact center as… more
- Vanderbilt University Medical Center (Nashville, TN)
- …preeminent programs in patient care, education, and research. **Organization:** VUMC IT Data Operations Center **Job Summary:** The Lead Computer Operations ... contact during their scheduled shift within our 24x7 IT Operations Center . This role is pivotal in...timely, and appropriate communications. Under the direction of the Operations Supervisors and/or Operations Manager ,… more
- NTT America, Inc. (Sacramento, CA)
- …a place where you can grow, belong and thrive. **Your day at NTT DATA** The Manager , IT Data Center Operations will lead a talented and diverse technical ... Your responsibilities will also encompass the delivery of Data Center services such as Remote Hands and...levels and delivery targets. + Work with the Sr. Manager of Data Center Operations … more
- CareFirst (Fairfax, VA)
- …administration, customer service, enrollment and eligibility, claims processing, and call center operations . Investigates and settles claims or other customer ... leadership. **Knowledge, Skills and Abilities (KSAs)** + Knowledge of call center operations claims and/or enrollment and billing and workflows. + Strong… more
- Mass Markets (Savannah, GA)
- …for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC...possess a strong work ethic. A background in call center operations management is required, and customer… more
- University of Washington (Seattle, WA)
- …and service." We are seeking a hands on manager to be the Network Operations Center Manager overseeing the daily operations and effectiveness of ... level agreements (SLA) to ensure customer satisfaction The Network Operations Center Manager is expected...timely and appropriate fashion when contacted.This is an essential remote position and is required to report to work… more
- Mass Markets (Mesilla, NM)
- …for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... possess a strong work ethic. A background in call center operations management is required, and customer...subject matter expert on your client's business + Manage remote employees as needed. + Other duties and responsibilities… more
- Amazon (Chicago, IL)
- …as a manager of managers. - 10+ years managing data center operations , facility engineering operations , critical environment facilities, datacenter ... collaborate, lead and mentor an organization of skilled Data Center Technicians and Engineering Operations Technicians and...best practices.. . Ability to manage a geographic region, remote from your direct manager . About the… more
- Southern Company (Chamblee, GA)
- **Job Title:** Aerial Operations Center (AOC) Manager **Location:** Dekalb-Peachtree Airport | Southern Company Hangar (KPDK) **Job Summary:** The Aerial ... Operations Center (AOC) Manager will...and Business Units on aerial contract management. + **Autonomous Operations :** Manage remote -autonomous UAS dock operations… more
- Amazon (Arlington, VA)
- …Supervisors' priorities are focused on supporting their Operators, and their success. The Operations Manager will oversee the service delivery of the global ... enabling Supervisors to focus on supporting their people. The Operations Manager will be an escalation point...in a high-volume, high-intensity environment such as a security operations center , call center , or… more
- Invenergy (Bolingbrook, IL)
- …may be before or after the 3-day posting window. Job Description Position Overview:As a Manager of Control Center Operations , you will be responsible for ... team of control room operators who will oversee the remote operation of Invenergy and Third-Party wind, solar, and...Minimum 3+ years of experience in renewable energy control center operations + 3+ years of experience… more
- Amazon (Hermiston, OR)
- …in a diverse and inclusive manner. A day in the life As the Operations Manager , your role demonstrates a strong commitment to prioritizing the development ... groups. - Routinely operate as the after-hours on-call Operational Manager for the data centers in the region, managing...the electrical and mechanical systems involved in critical data center operations Preferred Qualifications - A bachelor's… more
- Optiv (Fort Worth, TX)
- …team and environment + Experience working in and leading within a Security Operations Center + Experience with Network/Secure Edge technologies (Palo Alto, ... + Serve as a strategic liaison between Optiv AFC Operations and client stakeholders. + Manage client delivery teams,...or service provider environment, with a focus on multi-tenant operations , client service delivery, and team performance. + 7-10+… more
- DXC Technology (Austin, TX)
- …Job Functions:** + Oversees the day-to-day operations of the customer support center operations . + Conveys customer feedback to product development staff in ... or more years of customer service or other contact center operations experience + Five or more...multi-task and work independently and lead effectively in a remote work environment + Demonstrated effectiveness in inclusion, employee… more
- Centene Corporation (Austin, TX)
- …maintenance and evaluation of organizational goals and strategies within the call center environment. Manage the daily operations of 24 hour, seven ... to competitive benefits including a fresh perspective on workplace flexibility. **This position is remote , but the working time zone is preferred to be in CST or… more
- Atrius Health (Norwood, MA)
- …**Job:** **Supervisors/Managers/Directors* **Organization:** **Internal Medicine* **Title:** *Call Center Supervisor- Remote - Massachusetts Only* **Location:** ... the leading value-based care system in the country. _**_ _*SUMMARY*_ The Call Center Supervisor supports and manages a group of Patient Service Representatives and… more
- RTX Corporation (Santa Isabel, PR)
- …position will report directly to the Enterprise Operations Global Trade Classification Center Lead / Sr. Technology Manager . **What You Will Do** + ... Park, Santa Isabel, PR, 00757 USA **Position Role Type:** Remote **U.S. Citizen, US Person, or Immigration Status Requirements:**...The **Senior Manager , Global Trade (GT) Technology Manager Lead** , will support the Enterprise Operations… more