- Mercy University (Dobbs Ferry, NY)
- Service Desk Specialist Print...and update procedures and knowledge base articles. + Employ remote access tools to assess and resolve problems being ... (https://www.schooljobs.com/careers/mercyedu/jobs/newprint/4422405) Apply Service Desk Specialist Salary $20.33 - $32.52 Hourly Location Tarrytown, NY Job… more
- GCI Communication Corp (AK)
- *Candidates must reside within 50 miles of Anchorage, Alaska GCI's Service Desk Specialist II is part of an integral group within the IT team, will function ... to complete job duties effectively. Level Definition Position Title: Service Desk Specialist II Grade:...people and customers. + Virtual workers must comply with remote work policies and agreements. Lifting Guidelines: Safely move,… more
- Randstad US (Minneapolis, MN)
- senior it service desk specialist . +...and accurately over the phone, as well as utilizing remote support tools like ConnectWise and LAPS. + Ability ... How Will You Make a Difference? + Answer IT Service Desk calls and emails, providing solutions...and accurately over the phone, as well as utilizing remote support tools like ConnectWise and LAPS. + Ability… more
- Indigo IT, LLC (Washington, DC)
- …Working knowledge of remote access software + Working knowledge of industry Service Desk processes and software + Familiarity with supporting virtual desktop ... Help Desk Specialist Washington, DC SUMMARY: Founded...years of experience+) years' experience. + Experience in a service desk , call center, or other support… more
- City of Durham (Durham, NC)
- Engineering Specialist - Customer Service Front Desk Print (https://www.governmentjobs.com/careers/durhamnc/jobs/newprint/4483921) Apply Engineering ... Specialist - Customer Service Front Desk Salary $52,884.00 - $82,037.00...Location Durham, NC Job Type Full time with benefits Remote Employment Flexible/Hybrid Job Number 24-04879 Department Public Works… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- IT Help Desk Specialist Location MD - Aberdeen...support through telephone, remote assistance, and on-site service for all users + Provide help desk ... provide complete support to the end user from the Service Desk ticketing system + Performs technical...+ Effective oral and written communication skills + Microsoft Specialist Certification in Windows 10 (or similar - within… more
- Barnes & Thornburg LLP (Minneapolis, MN)
- Service Desk Specialist Minneapolis,MN SUMMARY: Under the direct supervision of the Service Desk Manager and according to established Firm policies ... and procedures, the Service Desk Specialist is responsible...base for known issues and solutions. 7. Proficiency in Remote Computing and Citrix experience. 8. Ability to know… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …DC). Requirements GTM Help Desk Specialist - Dept of State The Help Desk Specialist shall provide full- service , Tier I help desk support ... Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept...+ Log all request into the Government tracking system ( Service Now). + Add new users to the network… more
- TEKsystems (Frankfort, KY)
- …support, Exchange, Ticketing system, O365, Remote desktop, Customer support, Help Desk , Service Desk , Mobile, Servicenow, Password reset, Incident ... customer service skills. TEK has multiple Desktop Support Techs and Service Desk Techs working there currently. Interpersonal skills and communication skills… more
- Insight Global (Louisville, KY)
- Job Description An employer is looking for a contract Service Desk Specialist to support their internal employees working in their company locations ... or escalating tickets to proper channels. This is a remote role once training onsite is completed but this...Skills and Requirements - 1+ years of experience in Service Desk , Help Desk , or… more
- Murray State University (Murray, KY)
- …the appropriate Level Two support area. + Provide Level One (front line) technology service desk support for deployed technology to students, faculty, and staff. ... area. + Monitor, track, and escalate, when necessary, assigned service desk tickets to ensure timely resolution....and Summer Orientation. + Will be required to provide remote support during periods when the University is closed… more
- Alliance Defending Freedom (Lansdowne, VA)
- …to view our Statement of Faith and Doctrinal Distinctives. Senior Help Desk Specialist Alliance Defending Freedom is looking for a highly ... skilled Senior Help Desk Specialist to join us in our...of local support for onsite personnel as well as remote support using remote control tools. Supported… more
- Leidos (Kansas City, MO)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... career growth opportunities? We have been awarded the Navy Service Management, Integration and Transport (SMIT) program, formerly referred...system experience and one (1) year of experience in remote desk takeover tools and usage. **Pay… more
- Robert Half Technology (New York, NY)
- …troubleshoot VPN technologies to provide secure remote access * Run the service desk , addressing and escalating issues as needed * Utilize Microsoft ... are offering an opportunity for a skilled IT Help Desk Specialist to join our team in...VPN technologies, and ensuring the smooth operation of our service desk . This is a contract position.… more
- US Courts (Cincinnati, OH)
- …Court for the Southern District of Ohio is hiring for the position of Help Desk Specialist . Responsibilities This position works in a team environment to provide ... complex troubleshooting for hardware and software systems. The Help Desk Specialist reports to the Director of...Acrobat, and familiarity with Windows Server 2019/2022, Active Directory Service , Horizon View VDI, SharePoint and VNC Remote… more
- ManTech (Washington, DC)
- …for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented **Help Desk Support Specialist ** to join our team in the DMV area. ... + Possess familiarity with the ICON Knowledge Base, ITIL processes, and service delivery, capturing and implementing changes to knowledge articles and processes. +… more
- US Bank (Irving, TX)
- …from Day One. **Job Description** US Bank is seeking an enthusiastic Help Desk Specialist with problem resolution and strong customer support experience to ... resolve issues. Understands and desires to meet individual and Service Center goals. Mentors team members to broaden team...effective and efficient real-time support for a variety of desk -top technology users. + At least 2 years' experience… more
- IT Concepts (Woodlawn, MD)
- …software program or package. + Experience working in a call center or at a service desk . + Excellent customer service and responsiveness. + Professional ... our team. IT Concepts is looking for a Helpdesk Specialist to support the Social Security Administration (SSA) Office...Grants (OAG) in Woodlawn, MD. The call center help desk provides customer service and support to… more
- ManTech (Glen Burnie, MD)
- …ManTech is seeking a motivated, career and customer-oriented **Senior** **Tier 1 Help Desk Support Services Specialist ** to join our team in the **Herndon, ... knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are...is first established with the customer using the supported remote desktop control application. + Resolving all customer calls/issues… more
- CVS Health (Cumberland, RI)
- …level of quality ensuring all details of requests are met within defined and documented Service Desk SLA's. + Consistently adheres to defined Service Desk ... incidents and service requests through to completion within defined and documented Service Desk SLA's. + Acquires and maintains an advanced level of… more