- DISH Network (Roseland, NJ)
- …Paid full-time training provided! **Department Summary** Our award-winning Inside Sales & Retention team excels at driving customer decisions by selling the value of ... EchoStar's products and services using a consultative approach. This role involves **100% inbound calls** from new and existing customers. **Job Duties and Responsibilities** **What You'll Do:** + Position and sell products/services to new and existing… more
- HUB International (Des Plaines, IL)
- …skills and tackling challenges, this is the right fit for you. The Personal Lines Retention Agent provides a high level of service to our individual clients and ... developing relationships with others. **Responsibilities:** + Successfully work in a call center type of environment. + Process endorsement requests for personal… more
- Mass Markets (Killeen, TX)
- …we have established ourselves as a trusted partner in the industry. We are hiring call center insurance agents who are positive, persuasive, and have the drive ... and influence skill set to assist with acquisition and retention of policyholders + Escalates problems or inquiries as...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Tompkins Community Bank (Batavia, NY)
- …to customers by using the right methods/tools available + Meet personal/customer care center team targets and call handling quotas + Follow all company ... Overview Answers general inbound calls in a care center with the goal of customer satisfaction, and... with the goal of customer satisfaction, and customer retention . Takes care of inbound calls of a lesser… more
- Mass Markets (OK)
- …diploma or GED + Must hold a valid Healthcare Insurance License + Previous call center experience is preferred. + Proficient in Microsoft Word, Excel, ... industry. We are seeking a Spanish-speaking Licensed Health Insurance Agent . As a key member of our team, you...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- TEKsystems (Blue Bell, PA)
- …on-site in Montgomery County, PA. This role will be supporting clients in a call center operation selecting the appropriate insurance policies to meet their ... program-specific material usage. Qualifications + Licensed health insurance + Customer service/ call center experience + Administrative skills + Strong… more
- Houston Methodist (Houston, TX)
- …score and interprofessional relationship score. Improves department scores for turnover/ retention on unit-based scorecard. **SERVICE ESSENTIAL FUNCTIONS** + Leads ... Word, Excel and Outlook + Acts as effective change agent + Uses therapeutic communication to establish a relationship...+ Business professional No + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- DISH Network (Englewood, CO)
- …payments + Analyze call center data to recommend and implement call routing strategies that optimize agent efficiency and customer experience + Perform ... and Python), managing the data infrastructure for the sales agent variable compensation plan, call routing strategies...dashboards for all levels of management within sales and retention teams + Design and implement reporting alerts to… more
- Banner Health (Phoenix, AZ)
- …an active and engaged change agent . **This is an exempt position - call requirements may be required.** University Medical Center Phoenix is a nationally ... the latest health care advancements and excellent patient care. Banner University Medical Center Phoenix is a level 1 Trauma, Magnet, Teaching hospital. The main… more
- NTT America, Inc. (Nashville, TN)
- …experience:** + Demonstrable related work experience in the Technology Industry and Call Center environment is preferred. **Workplace type** **:** On-site ... day at NTT DATA** The Managed Services Service Desk Agent is a senior service desk resource and the...respond to tickets. + Provides client with a first call resolution, where possible, leveraging standard operating procedures or… more
- Vivint (Provo, UT)
- …managing large teams, with direct reports including leadership (strongly prefer call center management and/or account management and/or scheduling experience ... needs (including solving for optimal internal/external customer experience) + Knowledgeable call center practitioner with an understanding of dialer systems,… more
- HUB International (Des Plaines, IL)
- …skills and tackling challenges, this is the right fit for you. The Personal Lines Retention Agent provides a high level of service to our individual clients and ... key performance metrics. + Identify customer's need and clarify information for Call Center Agents. + Seize the opportunity to transfer calls immediately or… more
- Kelly Services (Chicago, IL)
- …l High School Required; bachelor's degree preferred l Minimum 1 year previous contact center experience l Previous Retention skills within a contact center ... collection of current and past due premiums and may support additional call domains such as Claim Intake, Policyholder/Policy administration, billing/payments, or … more
- M&T Bank (Newark, DE)
- …Experience Required:** Associate's degree and a minimum of 4 years' proven retail sales, call center , customer service and/or telesales experience or in lieu of ... and/or work experience, including a minimum of 4 years' proven retail sales, call center , customer service and/or telesales experience. Minimum of 1 year's… more
- Houston Methodist (Baytown, TX)
- …contributes to a team-focused unit to achieve optimal departmental turnover/ retention /employee engagement results/scores. + Collaborates with other health care ... clinical education programs across shifts/departments. + Acts as a change agent . Participates in pertinent research activities and evidenced-based practice projects.… more
- AAA Mid Atlantic (Forks, WA)
- …2+ years of customer service and/or sales experience in an insurance environment + Call Center experience preferred + Active Property and Casualty License or ... a rotating schedule The primary duties of the Policy Retention Specialist are to: + Execute and facilitate insured's...consumer. + Serve as liaison between the customer, sales agent and manager to ensure timeliness of responses and… more
- Pactiv Evergreen (Covington, GA)
- …individuals with disabilities who would like to request an accommodation, please call ### or email ###@Pactiv.com. All information will be kept confidential ... advancement within PTVE; .For unionized facilities, collaborate with the local business agent , union membership, and Labor Relations to ensure the terms and… more
- Houston Methodist (Houston, TX)
- …accountability towards improvement of department score for turnover/ retention /employee engagement on unit-based scorecard. **SERVICE ESSENTIAL FUNCTIONS** ... of positive language principles. + Acts as effective change agent + Strong assessment, organizational and problem solving skills...+ Business professional Yes + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- Houston Methodist (Houston, TX)
- …relationship score. Provides recommendations to improve department scores for turnover/ retention . **SERVICE ESSENTIAL FUNCTIONS** + Leads the patient and ... the electronic medical record + Acts as effective change agent + Uses therapeutic communication to establish a relationship...+ Business professional No + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- University of Pennsylvania (Philadelphia, PA)
- …offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package ... Title Director of Human Resources Job Profile Title Director, Human Resources, School/ Center Job Description Summary Information Systems & Computing (ISC) is the… more