- USAA (Phoenix, AZ)
- …and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.Efficiently operate in a contact center environment and ... Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix, San Antonio,...guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property… more
- DISH Network (El Paso, TX)
- …and Gen Mobile. **Department Summary** Our award-winning Inside Sales & Retention team successfully drives existing and future customer decision-making by selling ... training with computer-based modules, instructor-led sessions, hands-on activities, role-play, and call shadowing + Robust mentorship program to support New Hire… more
- Aaron's Inc (Atlanta, GA)
- **Customer Retention Agent (Virtual: Open to Bilingual English/Spanish)** The salary range for this role is $15.30-$15.80 per hour* **Overview** : As a ... **Customer Retention Agent ** , you will play a...**Customer Retention Agent ** , you will play a critical role in...play a critical role in our fast-paced, goal-oriented virtual call center . This work-from-home position focuses on… more
- Ortho Sport and Spine Physicians (Atlanta, GA)
- Job Title: Retention Specialist - Call Center Location: Dupree Department: Customer Service/ Retention Reports To: Call Center Leader Position ... seeking a dedicated and customer-focused Retention Specialist to join our Call Center team. In this role, you will be responsible for engaging with customers… more
- HUB International (Des Plaines, IL)
- …skills and tackling challenges, this is the right fit for you. The Personal Lines Retention Agent provides a high level of service to our individual clients and ... developing relationships with others. **Responsibilities:** + Successfully work in a call center type of environment. + Process endorsement requests for personal… more
- Mass Markets (Wichita, KS)
- …we have established ourselves as a trusted partner in the industry. We are hiring call center insurance agents who are positive, persuasive, and have the drive ... and influence skill set to assist with acquisition and retention of policyholders + Escalates problems or inquiries as...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- VNS Health (Manhattan, NY)
- …through on-going training, coaching and educational materials.* Adheres to general contact center standards and metrics (eg, call handling parameters).* Operates ... OverviewProvides efficient and courteous consumer service via various contact center technologies, such as chat, inbound/outbound calls, email, web, etc., to… more
- Allied Universal (Richardson, TX)
- …per hour plus tiered retention /performance bonus eligibility** **SCHEDULES AVAILABLE FOR CALL CENTER REPRESENTATIVE (full time, 40 hours per week):** + ... programs, company discounts, perks, and more. Allied Universal(R) is hiring a Call Center Representative at our Service Assurance Center (SAC) in Richardson,… more
- GE Appliances, a Haier company (Columbus, OH)
- …and verbal form** + High School Diploma or GED + Minimum of 1-year Call - Center experience + Minimum of 2-years Escalated Customer Service experience + Ability ... Career growth opportunities **Position** Bilingual Spanish Inbound Customer Service Agent - Consumer Relations (Remote) **Location** USA, Rapid City, SDUSA,… more
- Tompkins Community Bank (Batavia, NY)
- …to customers by using the right methods/tools available + Meet personal/customer care center team targets and call handling quotas + Follow all company ... Overview Answers general inbound calls in a care center with the goal of customer satisfaction, and... with the goal of customer satisfaction, and customer retention . Takes care of inbound calls of a lesser… more
- Atlantis Casino Resort Spa (Reno, NV)
- **Overview** Come join Team Atlantis! The Senior Call Center Manager is responsible for Call Center operations, including, but not limited to, Atlantis ... have a proven track record in a multi-property, high-volume call center . The Senior Call ...call abandonment goals, scheduling, payroll, and team member retention . The incumbent in this role must be experienced… more
- Mass Markets (Dallas, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... necessary skills for all aspects of the insurance business, from sales to retention and customer service. Candidates for this role should be experienced, highly… more
- Trinity Health (Syracuse, NY)
- …M-F day shift Start time varies between 6am and 7am. No call , no weekends, no holidays! **POSITION TITLE:** **Interventional Radiology Technologist** **POSITION ... in and assists physicians with procedures per protocol. + Manually injects contrast agent . + Ability to remove arterial and venous sheaths. + Establishes effective… more
- Walmart (Bentonville, AR)
- …team. Your projects will have tremendous impact and will be at the center of modernization efforts in Walmart's People Technology organization. **About Team:** The ... We're hiring a Staff Software Engineer to architect and build intelligent, agent -driven systems that deeply integrate with Large Language Models. You will drive… more
- Pearl Interactive Network (Columbus, OH)
- …procedures (SOPs) to improve efficiency and customer satisfaction. + Monitor and manage call center performance metrics, including response times, call ... programs to ensure high customer service standards. + Conduct call monitoring, agent evaluations, and feedback sessions...or a similar role. + Proven expertise in contact center performance measures, quality assurance, call routing,… more
- UCLA Health (Los Angeles, CA)
- …Access Organization (PAO) Senior Leadership team, this role is critical to ensuring call center agents are trained to accurately support patients with their ... of Training, Education and Support Services will play a pivotal role in optimizing call center operations to improve patient access and satisfaction. This role… more
- Banner Health (Chandler, AZ)
- …of, we want to hear from you. Be a part of our growth at Banner Ocotillo Medical Center in Chandler, AZ. As a RN Manager in the Cardiac Cath Lab, you will bring your ... lives. You will be an active and engaged change agent ; dedicated to the needs of our staff, patients,...**Enjoy working 40 hours per week between Monday-Friday with on- call requirements.** **Cath Lab and Angio experience requried.** Your… more
- HUB International (Des Plaines, IL)
- …skills and tackling challenges, this is the right fit for you. The Personal Lines Retention Agent provides a high level of service to our individual clients and ... key performance metrics. + Identify customer's need and clarify information for Call Center Agents. + Seize the opportunity to transfer calls immediately or… more
- Mass Markets (Las Cruces, NM)
- …speakers, friendly, creative, highly reliable, and possess a strong work ethic. Experience in call center operations or client services is preferred. This is a ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Banner Health (Gilbert, AZ)
- …position will have responsibility for developing departmental leaders, supporting retention of staff, change management and overall impacting departmental ... be a leader that embraces change and can be an active and engaged change agent . This is a **full-time opportunity, working Monday - Friday, varied hours** . This is… more
