- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- Beth Israel Lahey Health (Charlestown, MA)
- …timely response, positive outcomes and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that ... answers from documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of constant learning, curiosity,… more
- Link Solutions Inc (Frederick, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst ( Senior -Level) to join our team in support of ... Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will support and manage...GSEC, SSCP, etc.). + 5-7 years experience within a Help/ Service Desk environment. + Experience with remote… more
- Financial Partners Credit Union (Downey, CA)
- …USA Pay Range $29.16 - $43.73 per hour Position Type Temporary Job Description The Service Desk Analyst is responsible for providing technical assistance and ... action for resolving incidents. + Escalate complex issues to senior team members, Information Security, Network and Infrastructure, or...EDUCATION and/or EXPERIENCE: + Proven work experience as a Service Desk Analyst or similar… more
- Geisinger (Harrisburg, PA)
- Job Summary In a 24/7/365 environment, the Service Desk Technical Analyst is responsible for the performance of tasks related to Geisinger IT hardware, ... supporting all business lines across Geisinger's customer base. + Service Desk Technical Analyst makes...dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of… more
- Owens & Minor (Trenton, NJ)
- …such as experience, skills, education and location. **Position Summary** The Sr. Pricing & Deal Desk Analyst is a critical support role within the Deal Desk ... working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement...Sales, Marketing, and other stakeholders to complete the Deal Desk Pricing functions. **_*Current US Residents Only / **Preference… more
- RKON (Chicago, IL)
- … we deliver to our customers. About the position: We are pursuing IT Help Desk ( Analyst , End User Engineering) professionals who are looking to build and elevate ... Analyst (Tier 1), End User Engineering About us:...experience with the latest bleeding edge technologies. Our Help Desk is viewed as a training program, we encourage… more
- Robert Half Technology (Itasca, IL)
- Description We are seeking a dedicated and experienced Lead Help Desk Analyst to oversee and manage the delivery of technical support to end users. In this role, ... Microsoft technologies, Windows environments, and end-user support to ensure service excellence, adherence to SLAs, and proactive issue resolution....with at least 1 year in a leadership or senior analyst position. + Strong expertise in… more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... Develops and maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Participates in… more
- Robert Half Technology (Woburn, MA)
- Description We are looking for a Senior Help Desk Analyst to join our team in Woburn, Massachusetts, and provide exceptional IT support to our organization. ... and oversee configuration management processes. * Utilize ServiceNow to streamline service requests and improve IT operations. * Offer advisory and consultative… more
- GovCIO (Washington, DC)
- …and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues ... USD $58,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/tier-1- service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5201_… more
- Robert Half Technology (Denver, CO)
- Description We are looking for a skilled Help Desk Analyst II to join our team in Denver, Colorado. In this long-term contract position, you will play a critical ... for a proactive individual who is passionate about delivering exceptional customer service and thrives in a collaborative environment. Responsibilities: * Act as the… more
- NCR VOYIX (Atlanta, GA)
- …approvals. + Coordinate with Finance, Legal, Product Management, Professional Services, and Service Architects to capture costs and mitigate risks. + Ensure deals ... Sales Enablement & Process Optimization + Educate sales teams on deal desk processes, including best practices for deal structuring, bid reviews, and revenue… more
- Trinity Health (Livonia, MI)
- …of customers in resolving their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various ... be in a high volume call center style environment.** Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication.** Under general… more
- New York State Civil Service (Albany, NY)
- …be eligible to transfer via Section 70.1 of the Civil Service Law into the Senior Health Care Fiscal Analyst or Health Care Fiscal Analyst Trainee level. ... NY HELP Yes Agency Mental Health, Office of Title Senior Health Care Fiscal Analyst / Health Care...include, but are not limited to, the following:* Perform desk audits of Consolidated Fiscal Reports (CFR) submitted by… more
- CalSTRS (Sacramento, CA)
- … service and reduce the number of tickets passed on to other levels of support. The Service Desk Analyst works as part of a team, each analyst ... Job Posting: Service Desk Manager State Teachers' Retirement...etc.) + 5+ years performing the duties of a senior IT support specialist. + 5+ years hands-on experience… more
- Ramsey County (Arden Hills, MN)
- Management Analyst or Senior Management Analyst Print (https://www.governmentjobs.com/careers/ramsey/jobs/newprint/4955538) Apply Management Analyst or ... data reports; and to perform related duties as assigned. Senior Management Analyst This position provides lead...asset management system and/or with other Software as a Service (SaaS) programs. + Help desk support;… more
- City and County of San Francisco (San Francisco, CA)
- …steps to advance in this selection process, which includes the following: Senior Human Resources Analyst Core Exam (Weight: 100%) Candidates self-certifying ... City jobs. + Key duties include conducting field or desk audits of the work performed by City staff,...Qualifications will be invited to participate in the online Senior Human Resources Analyst Core Exam. Candidates… more
- City of West Sacramento (West Sacramento, CA)
- …by the City Manager, an Administrative Analyst II may advance to a Senior Analyst upon demonstrating the abilities and competencies necessary to perform the ... other related field. Candidates with strong communication and customer service skills are preferred. DEFINITION: The Administrative Analyst...full range of Senior Analyst duties, meeting the minimum qualifications… more
- HCA Healthcare (Nashville, TN)
- …and resolution of desktop incidents and requests reported by facility users to the service desk . Advanced hands-on technical support is provided across a broad ... benefits may vary by location._** We are seeking a Senior Technical Analyst for our team to...and standards are achieved + Effectively works with customers, Service Desk and Technical Services personnel +… more