- Wolters Kluwer (Coppell, TX)
- ** Senior CX /UX Research Consultant (Tax & Accounting) - Hybrid (TX/GA/NJ/IL) R0052803 | DXG | UX/ CX COE - WK DXG US, Inc.** **Summary** - We are seeking ... an experienced and strategic Senior CX /UX Research Consultant to join our CX /UX team in Wolters Kluwer Tax & Accounting North America. In this role, you… more
- Baylor Scott & White Health (Dallas, TX)
- ** Senior CX Researcher ** This is...discipline + Proven experience as a CX researcher , with a portfolio demonstrating successful research outcomes ... in Texas to be considered **JOB SUMMARY** As a Senior CX Researcher , you will...industry trends, best practices, and emerging methodologies in quantitative CX research to continually improve research… more
- Wolters Kluwer (Dallas, TX)
- ** Senior UX/ CX Research Consultant -... Research Consultant will report to the Lead UX/ CX researcher . Together with a multidisciplinary team of ... driving technology capabilities for local product innovation. **The Position** The Senior CX /UX Research Consultant is responsible for enhancing our… more
- Pfizer (New York, NY)
- …for strategic FIT projects during critical phases or surge periods + Serve as senior CX advisor to Forward Impact Teams leads, providing expertise on complex ... high-performing CX practitioners + Deep expertise across full CX toolkit ( research , design, testing, metrics) + Experience managing matrixed teams in… more
- Concentrix (Boise, ID)
- Home (https://jobs.concentrix.com/) "Job Details ** Senior Solution Architect-Customer Experience - CX Solutioning** Other Account Management Location United ... Of America Language English Apply Now (https://cnx.wd1.myworkdayjobs.com/external\_global/job/USA-Work-at-Home/ Senior -Solution-Architect-Customer-Experience CX -Solutioning-Replacement\_R1680202/apply?1=1) **Summary** The Solution Architect… more
- JPMorgan Chase (Brooklyn, NY)
- As a Product Associate, CX Technologist in Merchant Services Commercialization, you are an integral part of the team that innovates new product offerings and leads ... teams to deliver high-quality products that exceed customer expectations. As the CX Technologist Lead within the Commercialization team, you will execute on the… more
- Amazon (Bellevue, WA)
- …get a delivery exactly when and how you wanted it? Amazon's Customer Experiences team (ADX CX ) is seeking our next Senior UX Designer to build on this delight ... for shoppers to understand and manage their orders, working directly with senior leaders and multi-disciplinary teams to connect evolving customer needs with… more
- City National Bank (Los Angeles, CA)
- …experience level* *In Office, Los Angeles, CA. * WHAT IS THE OPPORTUNITY? The Senior CX & Insights Analyst works with product and business unit stakeholders ... *CLIENT EXPERIENCE & INSIGHTS SENIOR ANALYST - AVP or VP *based on...stakeholders and making recommendations as to how to structure CX research programs and leveraging to ensure… more
- FirstBank PR (San Juan, PR)
- Senior Business Analyst (Market Research ) Customer Experience Strategy Department - FirstBank PR Our Company At FirstBank PR, we strive to be a trusted advisor ... is the number one place for you. A Brief Overview The Market Research Analyst is responsible for managing, analyzing, and synthesizing third-party research ,… more
- Wayfair (Boston, MA)
- …your projects more efficiently and to empower others + Product centric mindset - your research will be focused on the digital CX and helping product and design ... a desire to help deliver positive consumer experiences through research . What You'll Do As a Quantitative Lead User.... What You'll Do As a Quantitative Lead User Researcher you will be empowered to plan and run… more
- US Tech Solutions (San Francisco, CA)
- …**Job Description:** + We are seeking an experienced CX Insights Researcher with a strong background in consumer research across retail-both in-store ... is a seasoned insights professional with deep qualitative and quantitative research expertise, capable of leading end-to-end studies, mapping customer journeys, and… more
- Qualtrics (Provo, UT)
- …over 5,000 people across the globe who think that's work worth doing. **XM Scientist - CX Center of Excellence** **Why We Have This Role** The CX Center of ... serve as a critical catalyst for delivering on our CX vision and strategy. This role bridges the gap...drive systemic business change and growth + Work with senior leadership across the organization to drive an improved… more
- SAP (Plano, TX)
- …of benefit options for you to choose from. **About SAP Customer Experience ( CX )** SAP Customer Experience ( CX ) helps brands build trusted relationships with ... contacts + Developing an account-specific proposal to highlight the business benefits of SAP CX for this ERP customer + Aligning with the regional AEs to execute the… more
- Cisco (San Jose, CA)
- **Meet the Team** CX AI Incubation team is part of CX and is focused on identifying and building breakthrough emerging solutions to support the diverse ... requirements of the CX organization and our customers. Are you ready to...behavior. + Stay current with emerging AI technologies and research to continuously improve solution quality and technical capability.… more
- NBC Universal (Universal City, CA)
- …deliver a wide range of content reflecting our world. The Manager Digital CX & E-Commerce is responsible for destination programs that evolve the Universal Studios ... retail channels. + In-depth understanding of marketing analytics, consumer and brand research and ability to turn data into insights to drive engagement, conversion… more
- Amazon (Bellevue, WA)
- …delivery instructions for a hard-to-find location? Amazon Delivery's Customer Experiences team (ADX CX ) is seeking our next Senior UX Designer to help transform ... planning, performing, and advocating validation techniques like usability testing, user research , and interpreting analytic data. - Present design work to UX… more
- Capgemini (Chicago, IL)
- …for businesses, people and planet. **Your Role** _We are seeking dynamic Senior Consultants within frog's Customer Experience ( CX ) Transformation team, which ... Capgemini Invent / frog - Contact Center Transformation - Senior Consultant At Capgemini Invent, we believe difference drives change. As inventive transformation… more
- Walmart (Bentonville, AR)
- **Position Summary ** Senior Manager, Experience Research At Sam's...or related field + AND 8+ years of UX, CX , or Service Design Research experience + ... into a captivating narrative to guide decision makers and influence direction. Senior Managers balance hands-on research with team leadership (approximately 35%… more
- Northramp LLC (Reston, VA)
- …experience, service quality, communications, and stakeholder engagement. + Lead CX research and analysis efforts-including journey mapping, voice-of-customer ... IT Performance Metrics & Customer Experience Senior Leader + Reston, VA + Type: Full-time...technical and non-technical audiences, including CIO-level briefings. Customer Experience ( CX ) Strategy & Delivery + Serve as a strategic… more
- Mass Markets (ID)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... passion for building strategic partnerships and driving revenue? We're seeking a Senior Business Development Executive to lead new client acquisition, manage key… more