- Capgemini Invent (New York, NY)
- …businesses, people and planet. YOUR ROLE We are seeking a dynamic leader within frog's CX Transformation team , which focuses on the Activation & Enablement of CX ... at scale. This leader will drive our efforts to build capabilities in CX Platform Advisory, with experience in leading and creating go-to-market offerings and… more
- AEG (Atlanta, GA)
- …North America. As we evolve from a breakout product into a culturally resonant brand , we're investing in best-in-class talent to help us scale. This means building a ... a bold, strategic, and sports & culturally fluent Sr. Director of Community & Social Media to lead PrizePicks'...and community managers-all focused on turning cultural moments into brand momentum. From NFL Sundays to NBA tip-offs, from… more
- VML (Rogers, AR)
- …customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX , data, production, and technology. We deliver end-to-end solutions that ... Who we are looking for: VML is seeking a Senior Account Manager to work on a large CPG...to work on a large CPG client across 360 brand campaigns. You will manage program development, execution activities… more
- Bright Horizons (Newton, MA)
- **Primary Purpose** The Senior Director , CX Strategy will help grow our brand reputation in the market and drive brand CX efforts to support and ... thrive both personally and professionally. **Job Summary:** We are looking for a Senior Director of CX Strategy to help us grow our brand reputation in… more
- Capgemini (Atlanta, GA)
- …frog's_ **_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This leader will drive our efforts to build capabilities in_ ... in leading and creating go-to-market offerings and building teams for Advisory & CX Consulting, especially with focus on the_ **_Adobe platform suite,_** _and with a… more
- Patterson Companies, Inc. (St. Paul, MN)
- …build a stronger and successful organization. **Job Description:** The Customer Experience Senior Director is responsible to develop and deliver sustainable and ... value-driven customer-centric programs that reinforce the company's brand promise, enhance the overall customer journey and satisfaction and improve customer loyalty… more
- Travelers Insurance Company (Hartford, CT)
- …journeys. + Provide strategic direction and support to field teams, acting as a senior advisor, to ensure consistent application of CX best practices. Triage and ... the future state to make every interaction a competitive advantage. As a Director , Experience Management, you will drive the successful activation and execution of… more
- Ascension Health (Nashville, TN)
- …**Location:** Nashville, TN - Leads market-level execution of Ascension's Consumer Experience ( CX ) strategy, aligning system-wide CX goals with local strategic ... market impact - Drives transformative change, accountability, and performance for all CX functions across the market. - Collaborates closely with Market CEOs, COOs… more
- Verint Systems, Inc. (Pierre, SD)
- …their assigned territory/segment. The Director will report directly to either a Senior Director or Vice President of Professional Services. The Director ... believe customer engagement is the core of every global brand . Our mission is to help organizations elevate Customer...Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX… more
- Toyota (Plano, TX)
- …part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business ... freedom of movement for everyone. We are seeking a ** Director , Software Engineering** , to serve as the **Technology...and report on the progress of technology delivery to senior management and stakeholders, adjusting delivery plans as necessary… more
- Verint Systems, Inc. (Albany, NY)
- At Verint, we believe customer engagement is the core of every global brand . Our mission is to help organizations elevate Customer Experience ( CX ) and increase ... **Overview of Job Function:** As the GTM Strategy Sr. Director , you will be responsible for our Agent Copilot...solutions to our customers, prospects, and partners at the senior executive level, as well as to industry analysts… more
- Intuit (Mountain View, CA)
- **Overview** As Director of Intuit's Customer Experience team, you will be responsible for building and leading a customer experience 'practice' to drive innovation ... is a: + Team & Talent Builder: Has substantial senior leadership experience, managing senior level employees...growth + Lead, organize and scale a Customer Experience ( CX ) practice within the organization. The team will be… more
- CIBC (New York, NY)
- …visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What You'll Be Doing:** The Director - Diversified Financials/Specialty Finance & Insurance will sit ... Non-Bank Financial Institutions ("NBFI") Group and report to the senior coverage bankers. In this role the banker will...client relationships in order to expand CIBC's US NBFI brand and franchise **How You'll Succeed:** CIBC is committed… more
- Verint Systems, Inc. (Lansing, MI)
- At Verint, we believe customer engagement is the core of every global brand . Our mission is to help organizations elevate Customer Experience ( CX ) and increase ... data, identifying trends, preparing recommendations with impact assessments for senior leadership, creating content for employee information sessions and… more
- Publicis Groupe (New York, NY)
- …strategy and strategic oversight, the SVP, Audience Strategy acts as the senior voice to brand clients-owning the overarching communications narrative, ensuring ... a mix of data scientists, analysts, researchers, strategists, and consultants. The Senior Vice President, Audience Strategy will support VOne internal agencies and… more
- The Hertz Corporation (Montgomery, AL)
- …contact center operations and continue to transform our service recovery model. As the ** Senior Director of Customer Care & Service Recovery** , you'll own a ... with revenue generation, and helping transform how a legacy brand creates loyalty at scale. You'll also play a...in contact center operations, loyalty strategy, customer segmentation, or CX design, you know how to lead complex teams,… more
- Panasonic North America (Newark, NJ)
- …Come join our journey! **Responsibilities** **What You'll Get To Do:** The Senior Manager, Customer Support Experience is responsible for overseeing and enhancing ... for our consumer electronics customers. The role will report into the Director , Marketing and Experience, working closely with members across UX, product, and… more
