- NTT America, Inc. (Richmond, VA)
- **Unleash Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The ** Senior Customer Success Manager ** is a skilled individual ... The Senior CSM plays a vital role in supporting senior team members, executing customer success strategies, and ensuring that customer needs… more
- eightfold.ai (New York, NY)
- …of an amazing growth story - Eightfold is the place to be! About the Role The Senior Customer Success Manager - Strategic role at Eightfold is ... to help our customers scale adoption and usage while achieving their goals. The Senior Customer Success Manager - Strategic will become a trusted advisor… more
- JPMorgan Chase (Nashville, TN)
- …and drive successful outcomes for their employees and stakeholders. **Role Summary** As a Senior Customer Success Manager (VP) at Workplace Solutions, ... senior executives and representing the firm at industry events. + Success -oriented mindset with a focus on customer satisfaction and continuous improvement.… more
- Qualtrics (Washington, DC)
- …to business. Join over 5,000 people across the globe who think that's work worth doing. ** Senior Manager , Customer Success - Public Sector** **Why We ... Have This Role** As a Senior Manager , Customer Success - Public Sector leading a team of Customer Success Managers in the Public Sector Industry… more
- MongoDB (New York, NY)
- Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for ... candidate will have:** + 7+ years experience working in Customer Success , Account Management, Client Services or... + Forecast expected churn and growth to your senior leadership team + Help interview, onboard and ramp… more
- DocMatter Inc. (San Francisco, CA)
- …Our goal is to bring our innovative platform to every clinician in the world. As a senior member of our Customer Success Team you will be responsible for ... implementing and supporting these account plans, while maintaining relationships with senior customer stakeholders. Key Responsibilities + Executive Relationship… more
- GE Vernova (Boston, MA)
- **Job Description Summary** The Customer Success Manager will be responsible for managing and developing strong relationships with our existing contractual ... aftermarket services growth in the existing contractual customer base. The Customer Success Manager will be primary point of contact ensuring that our… more
- S&P Global (New York, NY)
- **About the Role:** **Grade Level (for internal use):** 10 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. ... The team develops and executes data-driven processes to deliver a world-class customer experience. Your focus may include client migrations, onboarding new users, or… more
- Proofpoint (San Francisco, CA)
- …and self-motivated individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our ... or equivalent + 5 to 10+ years of industry leadership experience in a customer success , sales engineer, senior support engineer, or other customer facing… more
- Proofpoint (Boston, MA)
- …and highly motivated individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our ... **Your Day to Day** + Drive high levels of customer success through post sales customer...of related industry experience in professional services, sales engineering, senior support engineering, or other customer facing… more
- Validity (Broomfield, CO)
- …and serving as a trusted advisor? Validity is looking for a highly skilled and proactive Senior Customer Success Manager (Sr. CSM) to manage our most ... calls). Required Experience, Skills, and Education + 5-10 years' experience as a Customer Success Manager , ideally in a SaaS environment, with a demonstrable… more
- DataVisor (Mountain View, CA)
- …culture is open, positive, collaborative, and results-driven. Come join us! Position Overview: As a Senior Customer Success Manager (CSM), you will serve ... + 5+ years of experience in fraud strategy, risk analytics, customer success , or fraud operations within fintech, banking, payments, or e-commerce industries… more
- ServiceNow, Inc. (Santa Clara, CA)
- …the world work better for everyone. **What you get to do in this role:** The role of the Senior Customer Success Manager is to act as an advocate for our ... most recent version of our product + Leverage existing Success Plays to assist customers, but also assist new...their licenses + Guide other ServiceNow teams to address customer issues + Oversee projects identified by leaders +… more
- Pegasystems (Pittsburgh, PA)
- …external stakeholders to drive our client's success . **Picture Yourself at Pega:** A Senior Customer Success Manager is responsible for maintaining ... You've Accomplished:** A proven customer satisfaction and revenue driver. The Senior Customer Success Manager leverages data and relationships to… more
- Intuit (Plano, TX)
- **Overview** Ready to lead at scale and drive transformative impact? As an M2, Customer Success Manager (CSM) Leader at Intuit, you are at the helm of ... shaping the future of customer success . This isn't just about managing a team-it's about leading leaders. You'll guide Customer Success Managers who, in… more
- DoorDash (New York, NY)
- About the Team The Customer Success team at SevenRooms is the heartbeat of our customers. We're a diverse, global group of empathetic relationship builders, ... You're comfortable using tools like Salesforce, Gainsight, Totango, Looker, or other customer success platforms to track performance and manage relationships. +… more
- CoStar Realty Information, Inc. (NJ)
- …solution adoption, and customer success outcomes, providing regular updates to Senior Manager of Customer Success for strategic alignment and ... Partner Success Manager , Visual Lease Job Description...knowledge sharing between partners and internal teams (product, engineering, customer success , etc.). + Help build joint… more
- Intuit (Richmond, VA)
- **Overview** Join the Intuit Customer Success team as a Senior Manager of Customer Success leading our Accountant Support team. We're looking to ... supporting Small Businesses in powering prosperity. Our approach to customer service is ever evolving, and is always focused...Support Team fungible and dynamic. + Work with fellow senior leaders to develop and deliver a robust talent… more
- NetApp (San Jose, CA)
- **Job Summary** The Senior Manager , Compensation Business Partner - Sales, Marketing, Services, and Customer Success will design, implement, and manage ... compensation programs and jobs for the NetApp Sales, Marketing, Services, and Customer Success organization (SMS&CS). This role will involve close collaboration… more
- BrightSpring Health Services (Seattle, WA)
- …our clients live their best life we encourage you to apply today! TheClient Success Manager , Senior Livingcultivates and maintains an on-going strategic ... relationship with their clients. They are responsible for the ensuring customer satisfaction with pharmacy services, issue resolution and overall retention of their… more