- Vanguard (Charlotte, NC)
- …that align with our strategic vision. The ideal candidate will have prior VOICE integration experience (ie using Genesys ) and experience building and deploying ... and software systems (ie Java, Angular, etc.). Responsibilities: + Provides senior level system analysis, design, development, and implementation of applications and… more
- MetLife (Cary, NC)
- Role Value Proposition: We are looking for a highly skilled and proactive Senior Infrastructure Engineer to join our Contact Center Infrastructure Engineering ... success of our contact center operations, enabling seamless customer interactions across voice and digital channels. You will be responsible for the architecture,… more
- American Express (Phoenix, AZ)
- …to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us ... an impact in this role? We are seeking a Senior Data Architect (Data Virtualization & CCaaS) to design...Expert in Contact Center technologies, with deep knowledge of Genesys (InfoMart, GAAP, GIDB, SpeechMiner) and hands-on experience with… more
- Northrop Grumman (Linthicum Heights, MD)
- …Engineer (T4):** Northrop Grumman Electronics and Payloads Engineering is seeking a ** Senior ** **Principal Digital Integration & Test (I&T)** Engineer for the ... possible across space systems. Enjoy a culture where your voice is valued and start contributing to our team...schedule and under budget. In this position the I&T Engineer will design and develop advanced digital subsystems used… more
- Amazon (Dallas, TX)
- …as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms ... and applications, such as Amazon Connect, Avaya, Cisco, Genesys , NICE InContact, Salesforce, etc. - 3+ years designing and implementing NLP/NLU (IVR or chat)… more
- Amazon (Dallas, TX)
- …as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms ... and applications, such as Amazon Connect, Avaya, Cisco, Genesys , NICE InContact, Salesforce, etc. - 1+ years designing and implementing NLP/NLU (IVR or chat)… more