- The Computer Merchant, LTD. (Reston, VA)
- …* Deskside support for any user where a ticket has been dispatched from the Service Desk or identified by the on-site user base * Break/Fix support for ... with 5+ years of prior relevant experience * Customer service -focused attitude * Current Secret clearance * Ability to...Department of Justice. The program provides a range of IT services, including help desk , deskside support,… more
- Leidos (Fort Belvoir, VA)
- **Description** Leidos is seeking a dynamic and experienced ** Senior IT Service Desk Manager** to support a large, high-profile DOD contract in **Fort ... and OCONUS locations. The successful candidate will manage all facets of IT Service Desk support, from daily operations and administration to cybersecurity… more
- Precision Resource (Huntington Beach, CA)
- Senior IT Service Desk Analyst opportunity in Huntington Beach, CA Join a Team Where Your Impact Matters Dependable. Enthusiastic. Driven to succeed. If ... www.precisionresource.com/careers/ Position Summary As part of a Global support team, the Senior IT Service Desk Analyst ensures all employees receive… more
- Terracon (Olathe, KS)
- …issues and escalates issues that cannot be resolved in 20 minutes to either a more senior IT Service Desk level or tier 2 support. + Create, modify ... Responsibilities:** + Respond proactively to telephone calls, emails, and chat sent to the IT Service Desk system as the first level of assistance. + Open… more
- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure ... associated hardware or software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met and customer… more
- CRC Insurance Services, Inc. (Charlotte, NC)
- …**Please review the following job description:** We are seeking a highly motivated and customer-focused IT Service Desk Manager to lead our IT Support ... service delivery, managing day-to-day operations of the IT Service Desk . This role...+ Act as the technical and communications liaison between IT , business partners, users, and senior management.… more
- Cupertino Electric (San Jose, CA)
- …**ABOUT THE ROLE** We are hiring a ** Senior Service Desk Technician** to provide high-quality IT support across hardware, software, and enterprise ... Service Desk Technician **Reports To:** Manager, IT Service Desk **Location:** San...but with increased efficiency, technical depth, and independence. The senior technician demonstrates best practices in ticket handling, knowledge… more
- TekSynap (Dahlgren, VA)
- …provides expert-level technicalassistanceto end-users, managing and resolving complex IT service requests and incidents using enterprise help desk tools. The ... of recurring issues and provide corrective action recommendations. + Support IT Service Management (ITSM) processes, includingincident,problem, and change… more
- Insight Global (Arlington, VA)
- …Description This is a short-term to long-term opportunity for a Senior Service Desk Engineer to join a lean IT team in Arlington, VA. The immediate need ... Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements * 4-5+ years of senior helpdesk/ service desk experience. * Strong… more
- Robert Half Technology (Fort Lauderdale, FL)
- Description IT Help Desk Technician We are...the ticketing system + Escalate more complex issues to senior IT staff as needed + Provide ... seeking an enthusiastic IT Help Desk Technician to join our growing technology team. This...problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication… more
- LinkedIn (New York, NY)
- …selling, while we create efficiencies, increase profitability, and enforce stronger controls. The Senior Deal Desk Strategists will understand the ins and outs ... work within LinkedIn Sales process and policies. Additionally, each Senior Deal Desk Strategist will be expected...in an accessible location + Being accompanied by a service dog + Having a sign language interpreter present… more
- University of Utah Health (Salt Lake City, UT)
- **Overview** **This position will provide remote IT services for Patients and Staff. About 19 hours per week.** **Current University Of Utah Students preferred for ... of activities in one or more of the following IT areas: network communications, systems administration or systems development.... systems. This position works under the guidance of senior engineers. This position is not responsible for providing… more
- Insight Global (San Leandro, CA)
- …handling technical lead responsibilities. Role Overview We are looking for a mid-to- senior level Help Desk Specialist with strong customer-facing skills and ... equipment, and basic networking issues. * Collaborate with vendors and internal IT teams. * Identify process gaps and recommend improvements. * Handle Tier… more
- TekSynap (Glynco, GA)
- …with standards andTekSynap'soperational frameworks. **Responsibilities:** + Oversee the operations of the IT Service Desk , ensuring effective management of ... IT Service Manager to lead our Service Desk operations, ensuring top-tier service...+ Serve as the primary point of contact for senior management and stakeholdersregardingservice management issues and updates. +… more
- BXP (Boston, MA)
- Primary Purpose of Position: Oversee, monitor, maintain and support IT services to end-users. Manage technologies, processes and controls that maintain and elevate ... standards and security of IT services. Serve as the point of escalation and...analysis and ongoing improvements. Technology Implementations + Manage process, service , and technology improvement initiatives and assume ownership of… more
- AeroVironment (Germantown, MD)
- …**Summary** The Service Desk Technician III is a member of the IT Service Desk team and serves as the highest technical escalation point ... adherence to service -level expectations. + Represent the IT Service Desk during Change... support, with at least 2 years in a senior technician, engineer, or escalation role. + ITIL Foundation… more
- RxBenefits (Birmingham, AL)
- …high standards of customer service . _Essential Job Responsibilities Include:_ _Service Desk Leadership_ + Develop and execute IT support and automation ... The Manager, Service Desk and Endpoint Management is...solutions. + Regularly report on IT performance, service metrics, and project status to senior … more
- Cargill (Atlanta, GA)
- …reflects 12 years or more of relevant experience + 8+ years of experience in IT operations, service desk leadership, or field services within a large ... at Cargill. **Job Purpose and Impact** The Sr. Director, Service Desk & Field Services leads the...and execute a global engineering strategy aligned with enterprise IT and business goals. + Leverage deep engineering and… more
- Dayton Children's Hospital (Dayton, OH)
- …+ High School Diploma required Experience + Customer Service experience required + IT Service Desk Customer Service preferred + Hardware/software ... Facility:Dayton Children's - Main CampusDepartment:MIS - Service Desk TeamSchedule:Part timeHours:20Job Details:The ...issues, at the time of the call, using the IT ticket tracking system according to departmental procedures and… more
- Insight Global (Louisville, KY)
- …with network services, software engineering, and application development teams to restore service and resolve issues. They will maintain a troubleshooting log to ... ensure timely resolution and communicate regularly with supervisors and senior team members for guidance and feedback. The position also requires building strong… more
