- NRG Energy, Inc. (TX)
- …with NRG on Facebook, Instagram, LinkedIn and X. **Job description** The Senior Manager , Research & Customer Experience (CX) will be responsible for ... CX & Insights function within NRG Consumer Energy. The Senior Manager will work with a cross...Proactively lead NRG in identifying opportunities where market research, customer experience and competitive intelligence can play… more
- McAfee, Inc. (Frisco, TX)
- …a team of troubleshooting customer service support agents in-house to transform the Customer Experience Lab as we optimize the customer experience ... process or system designs, and partner with the Vendor Manager Organization and frontline teams to drive change. Your...role:** + Leadership & Strategy: Lead the newly created Customer Experience Lab team to identify gaps… more
- Realtor (Austin, TX)
- …at **Realtor.com** **(R)** , this is the role for you. Join us as our newest ** Senior Product Manager , Unified Mobile App** and continue to Love Your Career at ... and services seamlessly. We're looking for a **Sr. Product Manager - Unified Mobile App** who can lead the...leader who thrives working with design, engineering, marketing, and customer -facing teams + Experience working with mobile… more
- Marriott (Bethesda, MD)
- …tools. **CORE WORK ACTIVITIES** * Contribute to improve the online and offline customer experience , create engaged customers, and facilitate organic growth by ... degree from an accredited university. * 5+ years of relevant professional experience in supporting/working alongside of customer service preferably within a… more
- Amazon (Seattle, WA)
- …You should have the experience and capability to prepare documentation for senior executives. Experience managing customer facing technical products and ... that make shopping feel spontaneous and fun. The Search Customer Experience (SCX) team is responsible for...to help customers discover the right products. As the Senior Manager - PMT for SCX, you… more
- Nordstrom (Seattle, WA)
- …for driving the execution of technology programs and projects within the Customer Experience Platform (CXP) Organization from inception through delivery, ... considered for multiple TPM opportunities with Nordstrom CXP. The Senior Technical Program Manager at Nordstrom is...drive innovation and performance as we evolve our core Customer - facing systems to meet the future needs of… more
- Amazon (Seattle, WA)
- …-obsessed and innovative Sr. Product Manager to join the Canada French Customer Experience team. Amazon Canada is a fast-growing business where our business ... Description At Amazon, we're working to create the most customer -centric company on earth. To get there, we need...Language Models to create an ideal secondary language shopping experience . The Sr. Product Manager is a… more
- Carter's/OshKosh (Atlanta, GA)
- …based in our Buckhead office in our on-site (4 days) work environment. 30%: Customer Experience & Journey Insights + Lead end-to-end research across the apparel ... Medallia, UserTesting, etc.). + Lead and develop a team of customer experience researchers, instilling a strong culture of business impact, curiosity, and… more
- Principal Financial Group (Des Moines, IA)
- …to enable a world where financial security is accessible to all. The Senior Product Manager I or Customer Experience Product Manager will be a ... conversational products, including Chatbots, Conversational IVR, and AI/personalization initiatives. The Customer Experience Product Manager is experienced… more
- Panasonic North America (Newark, NJ)
- …join our journey! **Responsibilities** **What You'll Get To Do:** The Senior Manager , Customer Support Experience is responsible for overseeing and ... product, and customer insights to continuously enhance our 360 customer experience , building brand loyalty and trust with our customers. **Strategic Project… more
- Amazon (Arlington, VA)
- …cloud computing easier and more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is to ensure the ... searching for a passionate, driven, and talented technical program manager to plan customer capacity within our...with the ability to drive significant impact on the customer experience as well as the business.… more
- State of Colorado (CO)
- …of Colorado's first comprehensive government performance dashboard. As a senior product manager and customer experience strategist, you will drive the ... Manager of Digital Services serves as product manager for Colorado's Enterprise Customer Experience...follows: Minimum Qualifications: + At least 5 years of experience as a technical lead, senior software… more
- Dorman (Colmar, PA)
- …core purpose of this role is to provide support to the Senior Analyst and Manager Customer Experience roles in the day to day execution of requirements. ... Customer Experience Analyst Apply now "... Customer Experience Analyst Apply now " Date: Jul 1,...degree in General Studies/Business preferred + 1 year of experience in Logistics and/or Customer Service. 2… more
- AdventHealth (Minneola, FL)
- …Prevention, and Discharge Planning. In addition, the Care Management Senior Manager is responsible for department engagement, customer experience , ... Minneola community. **The role you'll contribute:** The Care Management Senior Manager is under the general leadership...and outcomes * Implements strategies with a focus on customer experience * Ensures documentation compliance of… more
- Baylor Scott & White Health (Dallas, TX)
- …The Customer Experience Strategy & Operations Associate will support the Senior Manager of Customer Experience Strategy by driving both ... Collaborate with SVPs and executive leadership to develop and execute the Customer Experience Office vision, roadmap, and OKRs + Support strategic projects (eg… more
- Acuity Brands (Atlanta, GA)
- …solutions, and location-aware applications. **Position Summary & Location** At Acuity, the Customer Success Senior Manager creates exceptional service ... obstacles to optimize goal attainment for everyone. The Regional Customer Success Senior Manager focuses...easy to do business with, and optimized for positive customer experience . Success enables the sales team… more
- NRG Energy, Inc. (Houston, TX)
- …Connect with NRG on Facebook, Instagram, LinkedIn and X. **Job summary** The Senior Manager , Customer Success Operations is responsible for developing, ... metrics and leading the execution of strategic initiatives. The senior manager will coordinate with cross-functional groups...senior leadership with an eye towards balancing the customer experience and debt management. + Create… more
- Amazon (Seattle, WA)
- …defect identification to enable more reliable downstream defect resolution that drives customer experience improvements throughout the consumer business. We work ... (CS) is looking for an experienced and highly motivated Senior Product Manager to re-define the way...with feature delivery and tradeoffs of a product - Experience as a product manager or owner… more
- Amazon (Austin, TX)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... with our program. The key responsibilities of a Senior Customer Success Manager include...business input metrics that drive growth and improve end customer experience . Identify what is hindering growth,… more
- Bristol Myers Squibb (Princeton, NJ)
- …needed to optimize long-term success for the BMS portfolio of products. As the Senior Manager , Customer Engagement Platforms Learning Capability Lead, you ... learning professional who is passionate about developing high-impact learning solutions. The Senior Manager role is a home-office based position within PPK… more