- JPMorgan Chase (Brooklyn, NY)
- As a Product Associate , CX Technologist in Merchant Services Commercialization, you are an integral part of the team that innovates new product offerings ... Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch...deliver high-quality products that exceed customer expectations. As the CX Technologist Lead within the Commercialization team, you will… more
- Amazon (Austin, TX)
- …voice of the customer and associate as we advocate for a bar-raising CX through improved product experiences. A successful candidate thinks big by defining ... for their space, dives deep to understand customer and associate pain-points and delivers results by building and executing...partnership with Tech, Program and Operations Teams. As a Senior Product Manager, you will work across… more
- Publicis Groupe (New York, NY)
- …unforgettable experiences that enrich lives. Join us at razorfish.com. **Overview** As an Associate Director, Product Strategy, you will help our clients define ... and deliver their product roadmap in an agile and data-driven environment relentlessly...lead a collaborative, cross-functional and high-performance team working with CX /UX designers, developers and senior management to… more
- DoorDash (San Francisco, CA)
- …with Workforce Planning, Operations, Access Command Center, Vendor Partners, and CX Tools teams to ensure seamless integration and support. + Collaborate ... Data and Integration teams, as well as Assembled or other workforce management product partners, to define feature requirements, influence product roadmaps, and… more
- T. Rowe Price (Owings Mills, MD)
- …execution standards + Build strong relationships with key stakeholders across CX , Advice, Technology, Legal/Compliance and senior leadership; influence ... . About This Role We are seeking a Digital Product Director to lead the strategy, vision, and delivery...delivery of new advice experiences within the Client Experience ( CX ) organization. This role is central to our strategy… more
- Walmart (Bentonville, AR)
- **Position Summary ** Senior Manager, Experience Research At Sam's Club, we're committed to being the membership you love the most. The Sam's Club Experience Design ... deliver impact for the business through the web, apps, in-club experiences and associate -facing tools. In this role, we need your strategic Design Research expertise… more
- Kalkomey Enterprises, LLC (Dallas, TX)
- Customer Experience Senior Manager The Senior Manager, Customer Experience is a hands-on leader responsible for setting the vision, strategy, and operating ... of Kalkomey's Customer Experience organization. You will collaborate closely with Product , Agency Relations, Marketing, and Technology teams to close feedback loops,… more
- Walmart (Bentonville, AR)
- …with our most critical business priorities. You'll lead programs affecting Operations, Product , Technology, Data & Analytics, VOX, and CX , ensuring smooth ... you thrive in environments where cross-functional collaboration, operational discipline, and Associate and customer-centric innovation intersect? If so, we want you… more
- Bath & Body Works (Reynoldsburg, OH)
- …customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. ... as Customer and Consumer sentiment through in-house and vendor-led approaches. The Senior Market Research Analyst is a key partner in providing customer/consumer… more
- H&R Block (MO)
- …and is now leading its transformation. The Program Manager - Financial Services within the Product Support & Insights Team champion s our clients and Tax Pros , has ... key differentiator of our value proposition . As the Product Support Manage r - Financial Services you will...customer s' servici ng journeys while simultaneously improving the CX and driving incremental LTV + Own and broadcast… more
- H&R Block (MO)
- …and is now leading its transformation. The Manager , Assisted Tax Preparation within the Product Support & Insights Team champion s our clients and Tax Pros , has a ... Tax Preparation you will report to the Director of Product Support & Insights and set the support strategy...customer s' servici ng journeys while simultaneously improving the CX and driving incremental LTV + Own and broadcast… more
- Walmart (Bentonville, AR)
- **Position Summary ** We are seeking an experienced Principal Product Manager to lead the strategy and evolution of our Contact Center as a Service (CCaaS) platform. ... This leader will drive the roadmap for next-generation customer and associate experiences across all engagement channels, including voice, chat, messaging, and… more