- National Youth Advocate Program (Columbus, OH)
- **Family Service Advocate ** **Full Time Position** **Compensation:** **41,601-45,000** The Family Service Advocate works to make a meaningful difference ... family to provide advocacy and support towards targeted goals. **RESPONSIBILITIES** The Family Service Advocate I will perform duties including, but not limited… more
- Kelly Services (Columbia, SC)
- **Job Title: Customer Service Advocate II - Call Center Position** **Are you ready to elevate your career in customer service ?** Join our vibrant team as a ... **Customer Service Advocate II** , where you'll be the heartbeat of...**Opportunities:** This is your launchpad to success! The **Customer Service Advocate II** role offers significant growth… more
- MAAC (Metropolitan Area Advisory Committee) (Oceanside, CA)
- …happening with MAAC at http://www.maacproject.org/ DEFINITION Under supervision, the Family Service Advocate (FSA) will develop and maintain relationships with ... and to consistently demonstrate accuracy, thoroughness and neatness. EDUCATION/EXPERIENCE/CERTIFICATION Family Service Advocate I + Associate of Arts degree AND… more
- Smurfit Westrock Packaging Solutions (Fort Worth, TX)
- The Opportunity: The Customer Service Advocate will serve as a support for the Fort Worth, TX and will be responsible for receiving and processing material ... customer complaints. * Tracks returned merchandise reason codes and adjusts improve service quality. * Consults with production, warehouse, and drivers to expedite… more
- CVS Health (Sacramento, CA)
- …And we do it all with heart, each and every day. **Position Summary** The Sr. Service Advocate serves as the Single Point of Contact for handling member ... service inquiries, issues and process requests received via telephone....received via telephone. Acts with fast knowledge using integrated service tools. Engages, consults and educates members based upon… more
- Charter Care Health Partners (Providence, RI)
- Summary: The Customer Service Advocate is responsible for prioritizing customer satisfaction for Information Technology services by r epresenting the Information ... work-related experience. Experience: 2 or more years Healthcare IT/ Customer Service experience preferred. Skills and Abilities: + Understanding of ITIL and… more
- The Cigna Group (Bloomfield, CT)
- …can make an impact and improve lives? Join us as a Behavioral Health Customer Service Dedicated Advocate - an inbound call center role focused on helping people ... + Utilize resources and independent judgment to deliver accurate information, exceptional service , and resolution on the first call. + Collaborate with matrix… more
- CVS Health (High Point, NC)
- …Aetna members nationwide and creates industry-leading solutions for our customers. Our Aetna One Advocate is not the typical customer service role. Our focus is ... at every aspect of their health care journey. Our embedded customer-dedicated service and clinical pods allow maximization of inbound and outbound touchpoints to… more
- Disabled Veteran Solutions (Erie, PA)
- …there, superstar! Disabled Veteran Solutions (DVS) is on the hunt for a rockstar Customer Advocate to join our Customer Service Division. At DVS, you're not just ... about making a difference. The Mission As a Customer Advocate , you'll be the healthcare hero for 50-70 individuals...you're all about helping others + You're a customer service ninja with mad problem-solving skills Why DVS? +… more
- Centene Corporation (Raleigh, NC)
- …must reside in North Carolina **Position Purpose:** Serves as the first-line advocate that focuses on resolving inquiries, issues, or concerns for members and/or ... in initial contact + Serves as the front-line resolution advocate on various member and/or provider inquiries, requests, or...based on established contact center metrics + Provides customer service in a high pace contact center environment over… more
- Centene Corporation (Concord, NH)
- …or Manchester, New Hampshire or surrounding area. **Position Purpose:** Serves as the advocate that focuses on resolving more complex issues or concerns for members ... on more complex complaints and escalations. + Assesses and researches customer service needs, determines causes, and initiates corrective actions to other service… more
- CVS Health (Columbus, OH)
- …learn about and complete important health screenings and activities. As a Health Advocate on the Healthy Outcomes Team, you will interact with members telephonically ... record Your key abilities are: - High-energy engagement to provide exceptional service - Empathetic, curious, with an enthusiasm for learning - Knowledge retention… more
- Target (Florence, SC)
- …and situations + Promoting and engaging around various benefits, offerings and services **As a Service Advocate , no two days are ever the same, but a typical day ... how we care, grow, and win together. **ALL ABOUT SERVICE & ENGAGEMENT** Advocates of guest experience who welcome,...skills for a career. The role of a Guest Advocate can provide you with the skills and experience… more
- Peckham, Inc. (KY)
- …Customer Advocate SUMMARY Under close supervision, as a Peckham, Inc. Customer Service Advocate , the Tier 1 Customer Service Representative accepts and ... responds to phone inquiries from Medicare and Medicaid providers. DUTIES AND RESPONSIBILITIES + Maintain an understanding of the processing procedures to respond to numerous phone inquiries. + Gather information to determine customers' needs and apply problem… more
- TEKsystems (Columbia, SC)
- …with priority inquiries and special projects as required by management. Customer Service Advocates manage the Customer Service based email buckets. Additional ... Work Experience: 1 year of claims processing or customer service experience OR Bachelor's Degree in lieu of work...Education: Associate degree Preferred Work Experience: 3 years-of customer service or call center experience. Please list out the… more
- CareFirst (Baltimore, MD)
- …brokers, as appropriate, about a variety of health, financial, and self- service programs. Provides basic technical assistance and troubleshooting guidance for ... products and the contractual provisions that govern administration to provide customer service and education, to interpret contractual language to the customer for… more
- TEKsystems (Columbia, SC)
- Description Magnit Req ID#: 36084694 THIS IS A CALL CENTER/CUSTOMER SERVICE WITH A HEAVY CALL VOLUME. PLEASE ADVISE YOUR CANDIDATES OF THE REQUIREMENTS TO ENSURE ... equivalent Required Work Experience: 1 year of claims processing or customer service experience OR Bachelor's Degree in lieu of work experience. Preferred Education:… more
- US Tech Solutions (Columbia, SC)
- …training of coworkers. **Experience:** + 1 year of claims processing or customer service experience OR Bachelor's Degree in lieu of work experience. **Skills:** + ... equivalent Required Work Experience: 1 year of claims processing or customer service experience OR Bachelor's Degree in lieu of work experience. Preferred Education:… more
- CVS Health (Atlanta, GA)
- …Ability to seamlessly multi-task while using multiple systems to efficiently provide service to members. + Builds a trusting, empathetic relationship with our ... **Required Qualifications** + At least 2 years of experience in customer service , healthcare and/or a call center. + Demonstrated organizational skills, including… more
- Trinity Health (Darby, PA)
- …the concern and responsiveness of Mercy Catholic Medical Center and it's vision of Service Excellence. + The Patient Advocate will work closely with the nursing ... time **Shift:** **Description:** Mercy Fitzgerald is seeking a Patient Advocate to join our team! The Patient Advocate...of the patient to ensure they are receiving excellent service . Core values and consideration are the cornerstones of… more