• CyrusOne (Houston, TX)
    …developments, capacity expansions, or technical upgrades, serving as the customer 's advocate within internal project teams. + Documentation & Compliance: ... The Technical Customer Operations Manager will play...report on the performance of data center operations against customer Service Level Agreements (SLAs) and key… more
    DirectEmployers Association (09/16/25)
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  • Alamo Group Inc. (Winn, MI)
    …or bachelor degree preferred or equivalent work experience. + Minimum five (5) years' customer service experience. Alamo Group is proud to be an Equal Employment ... a resource to assist Morbark Dealers and Customers with Service and Parts orders and issues. Reports to our...and performance characteristics of all products. + Support all Customer Support Call Center efforts. + Work with the… more
    DirectEmployers Association (11/10/25)
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  • Ralliant (Boxborough, MA)
    …to position Dover Motion early in the product development cycle. + Translate technical capabilities into customer value propositions. + Work with Product ... throughout the program lifecycle. + Serve as the internal advocate for customer needs and priorities. Revenue...degree in Engineering, Physics, Life Sciences, or another related technical field (MBA or advanced degree is a plus).… more
    DirectEmployers Association (11/12/25)
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  • NetApp (Morrisville, NC)
    …communication between the customer and the MS team. You will also act as the customer advocate within the NetApp account team and NetApp's advocate in ... and deliver post-incident reports; handle high-level troubleshooting, problem resolution, and customer service queries. + Own reporting cadence: weekly updates… more
    DirectEmployers Association (11/16/25)
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  • GCI Communication Corp (Anchorage, AK)
    …of technical and service trouble reporting issues. Functions as the customer advocate ensuring all technical problems and issues are resolved or ... events via calls, email, and chat. Handle inquires, troubleshoot technical related issues, and process service requests....priority to customer satisfaction. + Demonstrated strong customer service skills with attention to detail,… more
    DirectEmployers Association (11/18/25)
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  • Teradyne (North Reading, MA)
    …instruct specialized training classes for hardware and systems maintenance and usage + Advocate and ensure that customer requirements are met and processes are ... what we develop, and our customers count on us! Opportunity Overview: The Customer Support Applications Engineer will assist customers in the use of Teradyne systems… more
    DirectEmployers Association (10/17/25)
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  • Home Depot (Atlanta, GA)
    …and incentives, and provide internal partners with the essential tools needed to service high-value customer accounts and grow our B2B capabilities. Within their ... **Position Purpose:** The Product Management Sr. Manager, Loyalty Products & Customer Engagement, is responsible for attracting, retaining, and developing top talent… more
    DirectEmployers Association (10/14/25)
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  • The Toro Company (Bloomington, MN)
    …Field Service Support Specialist II = 2 to 4+ years of related technical service experience. Demonstrates a working knowledge of 2-cycle, 4-cycle and diesel ... assessment, property mapping and setup. + Be a Toro advocate and demonstrate technical expertise for customers...Requires a minimum of 4 to 7+ years related technical service experience. Demonstrates a broad knowledge… more
    DirectEmployers Association (09/10/25)
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  • Astronics (Kent, WA)
    …on issues and solutions. + Rotatable on-call AOG support and quick reaction to customer technical needs. + Assist other areas to maintain product airworthiness ... on-site installation support, as well as overseeing any necessary diagnoses, troubleshooting, service , and training to the customer . **Key Responsibilities** :… more
    DirectEmployers Association (10/31/25)
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  • NetApp (Addison, TX)
    …+ Lead and develop a team of high-performing Solutions Engineers, fostering deep technical expertise, business acumen, and a customer -first mindset. + Partner ... key deals and strategic relationships. + Collaborate with internal product, engineering, and customer success teams to advocate for customer needs and… more
    DirectEmployers Association (11/15/25)
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  • GCI Communication Corp (Anchorage, AK)
    …of technical and service trouble reporting issues. Functions as the customer advocate ensuring technical problems and issues are resolved or ... events via calls, email, and chat. Handle inquires, troubleshoot technical related issues, and process service requests....priority to customer satisfaction. + Demonstrated strong customer service skills with attention to detail,… more
    DirectEmployers Association (10/17/25)
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  • Hawaiian Electric (Honolulu, HI)
    …performs planning studies and analyses for system integration of new customer loads, distribution energy resources (DER) and transmission and distribution (T&D) ... and subdivisions. + Distribution Energy Resources (DER) Integration + Performs technical reviews and interconnection studies for DER and utility-scale generation… more
    DirectEmployers Association (10/31/25)
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  • Allison Transmission (Indianapolis, IN)
    …device procurement, or workstation imaging. + 3 years participating in an IT customer service role Allison Transmission is an equal opportunity employer. We ... Policies and manage employee relations matters as needed. + Advocate for end-user needs in IT strategy discussions and...an IT leadership role focused on IT Operations management, technical management, or service delivery management +… more
    DirectEmployers Association (11/15/25)
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  • Automation Anywhere, Inc. (San Jose, CA)
    …empowers organizations to automate and integrate complex business processes. By aligning technical capabilities with customer needs, you will enable businesses ... modern digital workforce. You will articulate technology, value, and service offerings to both business and technical ...than feature functionality, focusing on maximizing deal size and customer impact + **Engaging C-Suite and Technical more
    DirectEmployers Association (11/06/25)
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  • NetApp (New York, NY)
    …candidate profile:** Customer Obsession + Own, manage and develop key customer technical relationships, including at the executive level, within the BUs ... trusted advisor to clients throughout the overall solution lifecycle. + Orchestrate virtual technical teams to work on customer opportunities while holding them… more
    DirectEmployers Association (10/19/25)
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  • MRC Global (Beaumont, TX)
    …necessary to perform the work. + Any combination of four or more years in customer service , inside sales and/or warehouse services in a position with increasing ... and develop information on new projects. + Develop knowledge of customer accounts within assigned territory, including technical requirements, production… more
    DirectEmployers Association (11/15/25)
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  • MRC Global (Port Allen, LA)
    …necessary to perform the work. + Any combination of one or more years in customer service , inside sales, and/or warehouse services in a position with increasing ... Research and develop information on new projects. + Develop knowledge of customer accounts within assigned territory, to include technical requirements,… more
    DirectEmployers Association (11/15/25)
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  • Advanced Energy (Milpitas, CA)
    …updates and product training to customers, sales, and distribution + As a trusted customer advocate , FAEs must have the confidence and persuasive skills to earn ... engineering relationships with our customers, the FAE will identify and communicate technical requirements for new applications or customer needs that aren't… more
    DirectEmployers Association (10/04/25)
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  • Hawaiian Electric (Honolulu, HI)
    …development and implementation of the Companies' policies, procedures, and strategies; advocate the Companies' positions externally. + Provides legal services to the ... Core Values (Safety, Aloha, Integrity and Excellence). + Demonstrates a strong customer (internal and external) orientation and the ability to generate strong… more
    DirectEmployers Association (09/13/25)
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  • altafiber (Honolulu, HI)
    …overall with strong interpersonal and communication skills. This individual will serve as customer advocate to other CBT and other entities as required. + ... with multiple carrier customers regarding revenue growth, revenue protection and customer satisfaction. The Senior Account Manager is the single point of… more
    DirectEmployers Association (10/17/25)
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