- Mass Markets (Mesilla, NM)
- …seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO contact center . You will be responsible for ensuring ... service quality , compliance, and continuous improvement across multiple client accounts....QA leadership role within a BPO or contact center . + Strong knowledge of QA methodologies,… more
- Philadelphia Gas Works (Philadelphia, PA)
- …defined by the Quality Assurance Manager, identify improvements in the quality programs and communicate them to the QA Manager for continuous refinement. ... the region. Become part of the PGW Team! **Supervisor, Quality Assurance ** The Quality ...abreast of and analyze current trends in the Call Center /Customer Service Center operations to… more
- Qualus (Austin, TX)
- **Position Overview** Power your future with Qualus as a Quality Assurance Lead. The Quality Assurance Lead will work remotely and help with software ... delivery of new change. Be the advocate for QA best practices and lead initiatives such as automation....+ Provides necessary definition, development and deployment of product quality assurance strategy, addressing all phases of… more
- Watco Companies LLC (Richmond, VA)
- …customer satisfaction and profitability by improving quality and service delivery . The Quality Assurance Manager is responsible for creating, ... offered through Watco University + Career advancement opportunities General Purpose The Quality Assurance Manager is responsible for leading the quality… more
- American Water (Camden, NJ)
- …Implement steps required to improve the processes * Be an advocate of Quality Assurance , continuous improvement and industry recognized Best Practices * Define ... is understood and implemented correctly * Experience in running strictly defined quality assurance processes. Test plans definitions and execution, resource… more
- National Safety Council (Worcester, MA)
- …+ Workplace Safety + Roadway Security + Impairment We are currently looking for a Program Delivery Quality Assurance Monitor to join us in our mission to ... Service Specialist is assigned classes state-wide to conduct quality assurance monitoring. Observe and document instructor...Powerpoint + At least 2 years of relevant customer service or call center experience preferred +… more
- Quality Technology Services, LLC (Fayetteville, GA)
- …**Who You Are & the Impact You Will Have:** The ** Quality Assurance Sr. Project Manager** (QAM, Data Center Construction), is primarily responsible for ... programs in alignment with the QTS Quality Assurance Program. The QAM (Data Center Construction)...CMQ/OE, CQIA, CQPA, CQE, and/or CQA + Experience with delivery of mission critical data center facilities.… more
- CACI International (Sterling, VA)
- Network Incident Management Quality Assurance Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... : We are seeking an experienced and detail-oriented ITIL Network Incident Management Quality Assurance Lead to ensure the highest standards of quality… more
- Catalent Pharma Solutions (San Diego, CA)
- ** Quality Assurance ( QA ) Associate I, Manufacturing** **Position Summary:** Catalent, Inc. is a leading global contract development and manufacturing ... and healthier lives. Catalent is dedicated to delivering unparalleled service to pharma, biotech, and consumer health customers, supporting...San Diego is currently hiring a Quality Assurance Associate I in our QA Manufacturing… more
- WSP USA (Costa Mesa, CA)
- …(or 3 equivalent years of experience). + Work experience in quality assurance /auditing, call center , or customer service preferred. + Bilingual Spanish ... and employee grievances. **QUALIFICATIONS** + Proven experience in quality assurance , preferably in tolling, customer service , and/or regulated environments.… more
- CACI International (Sterling, VA)
- …incident management practices align with ITIL standards and contribute to the overall quality of IT service delivery . **Responsibilities:** + Assist in ... Network Incident Management Quality Assurance Analyst Job Category: Information...(eg, TCP/IP, WAN/LAN) + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …and the rapid escalation and resolution of technical issues. Position Description: The Quality Assurance ( QA ) Specialist is responsible for ensuring the ... support to the configuration change Operational and approval process. . Supports the quality assurance process audits. . Provide management reports on release… more
- Bob's Discount Furniture (Aberdeen, MD)
- Job TitleQuality Assurance Inspector Job OverviewThe Furniture Quality Assurance ( QA ) Inspector ensures that products manufactured by vendor partners ... equipment, materials, process or personnel and report findings to Quality Assurance Group. + Assist in the...and Merchandising to enhance all business functions including Customer Service , Delivery and all aspects of Distribution.… more
- Curtiss-Wright Corporation (Santa Clarita, CA)
- Senior Manager Quality Assurance - Defense - Onsite Position We have a rewarding opportunity for a **_Senior Manager, Quality Assurance_** based out of the ... o minimize cost and maximize customer satisfaction through the delivery of on-time, high quality , highly reliable...SCARS, audit findings and feedback obtained through the Customer Service Index (CSI) process. + Supports the planning and… more
- West Pharmaceutical Services (Williamsport, PA)
- Quality Assurance Technician Requisition ID: 70095 Date:...to improve patient lives that has been at the center of our Company for more than a century. Our ... Nov 28, 2025 Location: Williamsport, PA, US Department: Quality Description: Training for this position will be Monday - Friday Day shift. Fourth Quarter 2025 or… more
- TTEC (Concord, NC)
- Your potential has a place here with TTEC's award-winning employment experience. As a Quality Assurance Specialist working onsite in Charlotte, NC, you'll be a ... finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the...or equivalent + 6 months or more of customer service and call center experience + Understanding,… more
- Transdev (Norcross, GA)
- Quality Assurance Manager Transdev in Norcross, GA is hiring a Quality Assurance Manager. The Quality Assurance Manager is responsible for ... service interruptions + Monitor Bus Operator safety & security compliance, service delivery at sites and pre-determined passenger boarding and alighting… more
- City of New York (New York, NY)
- …services. The bureau handled over 40,000 payments over $10 billion in FY2022. The Quality Assurance unit reports directly to the Executive Director of the ... APPLICANTS MUST BE PERMANENT IN THE MANAGEMENT AUDITOR CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE...ensuring that payments are processed timely and accurately. The Quality assurance team is responsible for analysis,… more
- CACI International (Sterling, VA)
- Configuration Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... * * * **The Opportunity** : We are seeking a detail-oriented Configuration Management Quality Assurance Analyst to join our team. The successful candidate will… more
- UNC Health Care (Chapel Hill, NC)
- …the health and well-being of the unique communities we serve. Summary: The RN Quality Assurance Specialist will oversee the clinical documentation of the direct ... 8. Manages the implementation of nursing process to ensure quality of patient care delivery and monitors...and federal regulations and payor requirements. 13. Provides for quality review ( QA ) related education and assessment… more