- Cipla (Fall River, MA)
- …understanding of MES applications, Serialization Software's, Quality Systems QC applications/software's and end to end business processes to have the capability ... CSV activities Network Administration, Software application management, Vendor management, User management with roles and profiles Define architecture of enterprise… more
- Jobleads-US (Washington, DC)
- …at the Client location in Washington DC Metropolitan Area . ITility is a Service -Disabled Veteran Owned Business with a passion to equip our nation's armed forces ... systems data supports workforce needs. Troubleshoot and/or reports issues reported by end users. Develop and maintain reports, dashboards, and analytics to support… more
- UGI Corporation (King Of Prussia, PA)
- Director, IT Service Desk & End User Support Location: King Of Prussia, PA, US, 19406 Workplace Environment: Hybrid Company: AmeriGas Propane, Inc. ... across the United States. Position Summary The Director of IT Service Desk & End User Support drives exceptional user experience for 10,000+ users… more
- CGI Technologies and Solutions, Inc. (Troy, AL)
- **Telecom Disconnect Project Specialist** **Category:** Service Desk / End User Services **Main location:** United States, Alabama, Troy **Position ID:** ... you'll be at the forefront of customer engagement, delivering personalized service , resolving complex issues, and supporting sales initiatives with precision and… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Help Desk Lead - Senior** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... manages and oversees the daily operations of a help desk team, ensuring efficient and effective technical support. This...escalated issues, mentoring team members, implementing processes, and maintaining service levels. The Lead acts as a point of… more
- CGI Technologies and Solutions, Inc. (Quantico, VA)
- **DAI Help Desk Support- Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Quantico **Position ... DAI Business Process and Architecture materials, including SOPs and desk guides. - Support System Change Request processes, including...structures and integration processes within DAI. 6. **Training and User Support:** - Conduct new user and… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …of the local Service Desk Lead as part of an integrated service desk and end - user support team. Required Qualifications: * Experience: Minimum of ... Service Desk Technician - Intermediate Clearance...issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate user … more
- Life-Science Innovations, LLC (Willmar, MN)
- …to the technical knowledgebase and suggest process improvements to enhance Service Desk efficiency and end - user experience. + Participate in IT projects, ... The IT Service Desk Analyst II is responsible...The IT Service Desk Analyst II is responsible for ensuring reliable...as well as identifying and implementing solutions that enhance end - user productivity. This position is located in… more
- NTT America, Inc. (VT)
- …use ITIL as the foundation to drive consistent and reliable Service Desk activities, improving end - user satisfaction and productivity and increasing IT ... and forward-thinking organization, apply now. We are currently seeking a IT Service Desk Supervisor/lead to join our team in Lemont, Illinois (US-IL), United… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …improvement, performance monitoring, and problem management. + Provide Tier II service desk support for end - user PC, server, mainframe applications, and ... appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Aberdeen Proving Ground, MD. + Must… more
- Link Solutions Inc (Adelphi, MD)
- … service improvement, and performance monitoring. + Provide Tier II service desk support for end - user PC, server, mainframe applications, and hardware ... and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + Must be a US… more
- University of Iowa Community Credit Union (North Liberty, IA)
- …liaison to staff, the Help Desk Technician utilizes the service desk platform to capture end user requests, track activities, document ... for assisting in operations of the network, PC, peripheral, service desk , telecommunications, and operational processes of...for core network and data systems, communication systems, and end user devices, escalating when necessary but… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Helpdesk Manager SME** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** J0925-0421 ... Helpdesk Manager oversees the daily operations of a help desk or IT support team, ensuring efficient and effective...staff, resolve escalated issues, and develop strategies to improve service delivery and user satisfaction. CGI Federal… more
- MyFlorida (Tallahassee, FL)
- …and resolving service desk tickets. Troubleshooting and resolving end user network connectivity issues. Providing remote assistance to DBPR users ... and Professional Regulations Working Title: SYSTEMS PROJECT ANALYST (Help Desk Technician)- 79000683 Pay Plan: Career Service ...other IT units to optimize IT services and support end - user needs. Your Specific Responsibilities: This is… more
- Capgemini (NY)
- …about the latest Automation and AI technologies. The ideal candidate will bring a strong understanding of Service Desk , End User Computing & End ... user Experience & Productivity is must eg Chat bot for Service , Nexthink, End user Computing technologies 3-5 years of direct supervisory experience in… more
- Convey Health Solutions (Fort Lauderdale, FL)
- …leadership and people management skills. + Demonstrated experience managing IT Service Desk and End User Support functions. + In-depth understanding of ... continuous improvement activities to enhance call resolution rates and end - user satisfaction. + Evaluate team performance using...to ensure service continuity. + Oversee all Service Desk -related projects and communicate progress to… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Helpdesk Agent - Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... and knowledge sharing. * Technical Assistance and Support: o Answering user inquiries: Responding to questions about computer usage, software applications, and… more
- State of Georgia (Fulton County, GA)
- …1,200 state and local government entities. IT infrastructure services encompass mainframes, servers, service desk , end user computing, disaster recovery ... Job Share this Job Sign Up for Job Alerts Start your career in public service - JOIN OUR TEAM Georgia Technology Authority (GTA) a Great Place to Work(R) certified!… more
- CGI Technologies and Solutions, Inc. (Dallas, TX)
- **Telecom Disconnect Project Specialist** **Category:** Service Desk / End User Services **Main location:** United States, Dallas **Position ID:** ... role, you'll be at the forefront of customer engagement-delivering personalized service , resolving complex issues, and supporting sales initiatives with precision… more
- CompuCom (Santa Clara, CA)
- …+ Coordinate with internal IT teams supporting BAU operations such as Service Desk , SOC, and End - User Support + Lead and develop project methodologies ... reemployment assistance. Our client is currently seeking a qualified ** End User Computing (EUC) Project Manager** to...methodologies + Practical knowledge of BAU IT operations, including Service Desk and SOC environments + Prior… more
