- Daiichi Sankyo, Inc. (Basking Ridge, NJ)
- …customer to evaluate and implement as needed. Responsible for the Help Desk operational guidance and support related to application tickets, setting and monitoring ... discipline required required Experience Qualifications- 1 or More Years Experience 2 years of proven hands-on experience administering, configuring, and supporting… more
- ManTech (Herndon, VA)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Tier 2 Service Desk Analyst ** to join our team ... users. If unable to diagnose problem, will work with service desk management or Tier 3 to...to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem ownership and promotes… more
- Insight Global (Philadelphia, PA)
- …years of experience in IT support, preferably with a background in Helpdesk or service desk , is required. The candidate should prioritize first call resolution ... 2 + years of experience in IT support, with a preference for Helpdesk or service desk background Demonstrate strong customer service and IT support skills,… more
- Saint-Gobain (Anaheim, CA)
- …Saint Gobain Employees with day-to-day PC issues and provide support to the service desk .- The User & Site Support Analyst (Level 2 ) will be responsible ... at the field locations. The User & Site Support Analyst (Level 2 ) will be the first...and related hardware and software to deliver required desktop service levels. + Assess the need for and implement… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support ... **Job Family:** Systems Administration **Skills:** Customer Service ,Help Desk Support,Information Technology (IT) Support **Experience:** 2 ...of our nation's capital. As a Service Desk Technician / Help Desk Analyst… more
- IKO (Wilmington, DE)
- …this company by hiring people who hold these values. People like you! **Job Description** The **IT Service Desk Analyst ** is part of the Global Service ... service support. The primary role of the IT Service Desk Analyst is to...1 year of experience in IT Level 1 support, 2 -3 years' experience in IT Level 1/Level 2… more
- State of Minnesota (St. Paul, MN)
- **Working Title: Enterprise Service Desk Infrastructure Analyst ** **Job Class: Information Technology Specialist 2 ** **Agency: Minnesota IT Services** + ... a minimum of two ( 2 ) years of experience as an IT Service Desk , Help Desk or technical support analyst that includes active technical and operational… more
- Doosan Bobcat (West Fargo, ND)
- Service Desk Analyst I...area of expertise or via documented solutions), escalates remaining service requests and incidents to Level 2 /3 ... the world. Location: West Fargo, ND Job Information The Service Desk Analyst will provide...ITSM solution when incident is resolved. + Escalates unresolved service requests/issues to Level 2 technical support… more
- Beth Israel Lahey Health (Charlestown, MA)
- …logging, triaging, resolving, and timely follow up of service requests/incidents. The Service Desk Analyst interacts with all levels of BILH colleagues ... various information technology areas. On a day-to-day basis, the Service Desk Analyst ensures proper...2 . 1-3 years related work experience required in 2 plus years of Service Desk… more
- Belcan (Clayton, NC)
- Service Desk Analyst Job Number: 349927...a hybrid work schedule of 3 days in office and 2 remote days. If you are interested in this role, ... Category: Help Desk / Support Description: A Service Desk Analyst job in Clayton, NC is currently available on the Belcan Team as a contract position… more
- CACI International (Oklahoma City, OK)
- Service Desk Analyst Job Category:...a Secret DoD Clearance + High School diploma and 2 + years' experience (Bachelor's Degree in relevant field may be ... is in support of a Department of Defense (DoD) organization. As a Tier 1 Service Desk Analyst you are the front-line supporting technical needs of Airman and… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is currently hiring for a Senior Service Desk Analyst to provide Tier 3 Help Desk operations for a government enterprise application. ... and will be a fully on-site position. The Senior Service Desk Analyst provides technical...**Qualifications** Bachelor's Degree (or commensurate experience) with 0 - 2 years experience. Required Skills and Experience + Clearance… more
- Randstad US (Mount Laurel, NJ)
- …reference1054832 job details job summary: Searching for a junior-to-mid level Service Desk Analyst with 2 -5+ years working for a medium-to-large ... it service desk analyst . +...it service desk analyst . + mount laurel ,...most of the following: 1. Microsoft Deployment Toolkit (MDT) 2 . MAC OS 3. SCCM - Proficient with Microsoft… more
- TEKsystems (Philadelphia, PA)
- Description: The Service Desk Analyst will, under... 2 + years of related 1st level IT Service Desk \Help Desk experience. College degree ... windows 11, office 365, remote support, vpn, sccm, fortinet, outlook, Help desk , Troubleshooting, Service desk , Customer service , servicenow, webex Top… more
- University of Florida (Gainesville, FL)
- Help Desk Analyst Apply now (https://secure.dc4.pageuppeople.com/apply/674/gateway/default.aspx?c=apply&lJobID=531964&lJobSourceTypeID=796&sLanguage=en-us) Job ... Technology (UFIT) is currently seeking an entry level Help Desk Analyst to join Academic Technology, a...our student run call center + Works with core service providers to ensure that the help desk… more
- SHI (Austin, TX)
- **Job Summary** The ASG Service Desk Analyst II will serve... 2 to 5 years working in a L2 Service Desk environment - preferably with a global ... M/F/Disability/Protected Veteran Status Refer a friend to this job (https://careers-shi.icims.com/jobs/17148/asg- service - desk - analyst -ii/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949) **Need help finding the… more
- Geisinger (Harrisburg, PA)
- Job Summary In a 24/7/365 environment, the Service Desk Technical Analyst is responsible for the performance of tasks related to Geisinger IT hardware, ... operational support, and maintenance. The IT Service Desk serves as a front-line and tier 2...supporting all business lines across Geisinger's customer base. + Service Desk Technical Analyst makes… more
- TEKsystems (Minneapolis, MN)
- …to bring on someone that has great customer service skills and wants to be on the desk for 1- 2 years before getting promoted. This desk is a level 1 to ... call. Whatever isn't resolved gets escalated to a level 2 This is mainly a phone support role, however,...walk ups. Skills: Help desk , Support, Help desk support, Troubleshooting, Service desk ,… more
- TEKsystems (Austin, TX)
- …Knowledge management * Required Experience: 2 + years of experience working in a service desk or customer service environment Minimum 1 year technical ... Description: Locations: 2 Positions will sit at the Austin, TX...in-house trainer. Skills: Help desk , Support, Help desk support, Troubleshooting, Service desk ,… more
- TEKsystems (Indianapolis, IN)
- …first 6 weeks of training will be onsite more often than not. Job Description: The Service Desk Analyst is the single point of contact when assisting ... of intake. This position is required to perform all Service Desk functions including, but not limited...providing low-impact onsite assistance if directed. Background : * 2 -5 years of Face-to-face Customer Service experience,… more
