- Intuit (Tucson, AZ)
- …do great things for our customers. Intuit is looking for a dynamic and customer-focused Senior Service Desk Analyst for their Live Expert Service Desk ... team at their Tucson, AZ office. The Live Expert Service Desk Senior Analyst will be looked upon as the 'go to' lead technical resource. Their role is to… more
- Indigo IT, LLC (Dallas, TX)
- Service Desk Analyst Remote SUMMARY:... ticket to the appropriate Tier 2 or Tier 3 work center for resolution. + Ensure proper day-to-day operation ... all calls related to technical issues, incidents, and how-to requests. The Service Desk Analyst shall be responsible for fulfilling user requests, resolving… more
- TEKsystems (New York, NY)
- …first point of contact for internal customers and external clients, it is essential for the IT Service Desk Analyst to deliver high levels of service to ... service and security. Job description Context The Service Desk Analyst is primarily...of 3 years' experience working in as Service Desk role, including taking support calls… more
- Beth Israel Lahey Health (Charlestown, MA)
- …logging, triaging, resolving, and timely follow up of service requests/incidents. The Service Desk Analyst interacts with all levels of BILH colleagues ... customer service and various information technology areas. On a day-to-day basis, the Service Desk Analyst ensures proper operation and support of PC's,… more
- State of Minnesota (St. Paul, MN)
- **Working Title: Enterprise Service Desk Analyst ** **Job Class: Information Technology Specialist 2** **Agency: Minnesota IT Services** + **Job ID** : 76891 ... Unit** : Minnesota IT Services + **Division/Unit** : Enterprise Service Desk / End User Support +...substitutes for one (1) year. **Preferred Qualifications** + Three ( 3 ) or more years of recent professional IT support… more
- TEKsystems (Phoenix, AZ)
- Description: A major client in Phoenix is looking at add a Service Desk Analyst (Tier 2) as an important member of the IT Support/Infrastructure team. This ... desk + Needs at least 3 + of hands-on experience in Help Desk / Service Desk /Customer Support. + Experience in Microsoft Office, a ticketing tool such as… more
- Banner Health (AZ)
- …part of, we want to hear from you. We are currently seeking a **RN Clinical Service Desk Analyst ** to support Banner Health's Electronic Health Record users ... System. As part of this team, the **RN Clinical Service Desk Analyst ** will be...and providers on new and existing IT clinical applications. 3 . Assists staff in the use of existing technology… more
- GKN Aerospace (El Cajon, CA)
- …2023. There are no limits to where you can take your career. Job Summary The Service Desk Analyst is a customer facing role accountable for providing 1st ... all levels of the business within agreed SLA's. The Service Desk Analyst is customer...up to 50 lbs. Job Qualifications Required Qualifications: * 3 -5 yrs of experience as part of a 1st… more
- Robert Half Technology (Ponte Vedra Beach, FL)
- …and excellent communication skills who enjoys a fast-paced, team-driven environment. This is the perfect Service Desk Analyst job for you if you want to ... have the perfect position for you, in their Help Desk Analyst role! We're seeking a self-confident,...with someone who has a combination of superior customer service skills and technical aptitude - 3 +… more
- CACI International (Arlington, VA)
- Help Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in...to be completed by system users. + Improve current service desk processes and procedures and champion… more
- Randstad US (Denver, CO)
- service desk analyst . + denver , colorado + posted 1 day ago **job details** summary + $18 - $25 per hour + contract + no requirements + category computer ... client is seeking a 1 year contracted ITSD Hub Service Desk Agent. Resonsible for first level...working weekends qualifications: + Experience level: Experienced + Minimum 3 years of experience + Education: No Degree Requiredskills:… more
- ManTech (Herndon, VA)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Tier 2 Service Desk Senior Analyst ** to join our team in the ... of the ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds… more
- ERP International (Washington, DC)
- …International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Tier 1 Service Desk Analyst ** to support our DFC CFESS technical support ... Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service ...and troubleshooting **Job Locations** _US-DC_ **Posted Date** _4 months ago_ _(1/8/2024 3 :32 PM)_ **_Job ID_** _2024-4374_ **_Category_** _Information… more
- TEKsystems (Austin, TX)
- …use of Knowledge management * Required Experience: 2+ years of experience working in a service desk or customer service environment Minimum 1 year technical ... Manager likes to see candidates that have at least 2- 3 years of Helpdesk experience in an enterprise environment....in-house trainer. Skills: Help desk , Support, Help desk support, Troubleshooting, Service desk ,… more
- TEKsystems (Minneapolis, MN)
- Description: The Service Desk Analyst delivers L1...used or are familiar with a service desk ticketing system or similar. - 2- 3 years ... requests concerning the use of supported software and hardware. Service Desk Analysts are provided with a...hire. * 2 weeks of on-site Training (7:00am - 3 :30pm Monday through Friday) initially. * RBC's Helpdesk runs… more
- Robert Half Technology (Mason, OH)
- …and high availability of our business, you will have an edge over the competition. This Service Desk Analyst job is for someone who can represent the ... how your role as the Help Desk Analyst relates to IT projects and IT Service...in one or more programming or scripting language - 3 + years' of experience supporting desktop/server operating systems and… more
- Robert Half Technology (Arlington Heights, IL)
- …also important for you to understand how your role as the Help Desk Analyst relates to IT projects and IT Service Management initiatives. If you understand ... Description Robert Half is looking for a Help Desk Analyst II to join our...provide superior support and high availability of our business. Service Desk Analysts represent the Service… more
- Ensign-Bickford Aerospace and Defense (Aurora, MO)
- …Job Description As part of the EBI Global Service Desk , the Service Desk Analyst II will deliver front-line support to EBI's internal customers, ... and execute appropriate escalation of reported issues based on service standards + Utilize advanced remote support tools to...in a fast-paced environment. Education and/or Experience: + Minimum 3 - 6 years of experience supporting Windows in… more
- TEKsystems (Appleton, WI)
- 2- 3 years of experience minimum for mid-level role We...Help Desk Specialist with expertise in IT Service Desk and JD Edwards EnterpriseOne (E1) to ... 2. Utilize an ITSM tool (eg, FreshService, ServiceNow, JIRA Service Desk , Zendesk) to log, track, and...Zendesk) to log, track, and manage IT support tickets. 3 . Troubleshoot hardware, software, and network issues, including desktops,… more
- Tesla Laboratories. Inc. (Vienna, VA)
- Active Secret Clearance Required Hybrid Schedule - 3 days on site in Vienna VA (Tysons Corner) Tesla Laboratories is actively seeking Application Support Analyst ... strong skills in leveraging chat functionality, providing exceptional customer service with excellent typing speed, and quality oral and...customer is asking + Enters, monitors, and updates help desk tickets in the call tracking system to track… more