- Starlight Theatre (Kansas City, MO)
- …events annually. Come join an organization that offers the following three- tier benefits package: Starlight Physical Wellness Medical, Dental and Vision Insurance ... Marketing, Arts management, or related field AND/OR 3+ years in customer service and/or sales management, preferably in the performing arts. Other Working… more
- Leidos (Norfolk, VA)
- **Description** The SMIT Service Desk Tier I Team has an opening for multiple entry level technicians to work in our Norfolk, VA office. This team provides ... the organization's products and services. **Primary Responsibilities** **As a Service Desk Tier I Technician,...redrawing it. **Original Posting:** October 16, 2025 For US Positions : While subject to change based on business needs,… more
- Choisys Technology (VA)
- Service Desk Technician - Tier I Fully Remote * DC metro, VA (http://maps.google.com/maps?q=Ashburn+VA+USA+20146) Description The Tier 1 Service ... Tier 2 or specialized teams when necessary. This position requires excellent communication skills, attention to detail, and...update, and maintain detailed incident tickets in the CBP Service Desk ticket management system. + Follow… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking a Service Desk Specialist to support a customer in Quantico, VA. Support ... will consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test and evaluation;… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician ( Tier 1.5) to join our support team operating within a secure Azure enterprise ... with established SLAs and SLOs. + Troubleshoot and resolve Tier 1.5-level issues related to Azure services, Microsoft Windows,...knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may… more
- Leidos (Norfolk, VA)
- …our community. Our Mission, Vision, and Values guide the way we do business. The SMIT Service Desk RDM Team has an opening for an experienced technician to work ... in our Norfolk, VA office. This team provides Tier I and II technical software, hardware and network...the organization's products and services. **Primary Responsibilities:** **As a Service Desk RDM Technician, you will:** +… more
- ManTech (Altadena, CA)
- **MANTECH** seeks a motivated, career- and customer-oriented ** Tier 1 Service Desk Specialist** to join our team in **Altadena, CA** . **Responsibilities ... include but are not limited to:** + Provide Tier -1 IT support in a heterogeneous environment (Windows, Mac,...satisfaction + Provides basic application and/or hardware support to Service Desk callers to include provide callers… more
- GovCIO (Washington, DC)
- …solutions in a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' ... USD $67,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier -2- service - desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5202_… more
- Leidos (Norfolk, VA)
- …support coverage for the team + Coordinate knowledge development and dissemination -Lead Service Desk Tier I team toward delivery of organizational ... Values guide the way we do business. The SMIT Service Desk has an opening for an...Lead to work in our Norfolk, VA office. This position provides Tier I assistance in problem… more
- NTT America, Inc. (VT)
- …+ Minimum 5 years of experience in the field of Information Technology to include: + Service Desk Support: Tier I/II + System administration + Contact and ... organization, apply now. We are currently seeking a IT Service Desk Supervisor/lead to join our team...effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …Five (5+) years or more of directly related help desk / service desk experience. + Experience providing Tier II technical support. + Proficiency with ... appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Technician ( Tier II) to join our team in Aberdeen Proving Ground, MD.… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …Two (2+) years or more of directly related help desk / service desk experience. + Experience providing Tier I technical support. + Proficiency with ... appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Technician ( Tier I) to join our team in Aberdeen Proving Ground, MD.… more
- MPR Associates (Alexandria, VA)
- …ensure timely resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to escalate and ... consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT...user incidents and requests, resolve a variety of technical tier 1 and tier 2 hardware and… more
- CACI International (Sterling, VA)
- …team is crucial. **What you'll get to do:** Support end-user applications and work in a multi- tier service desk as well as work with software development and ... and provide a centralized knowledge repository for assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across multiple portfolios… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …Secret Clearance Location: Aberdeen Proving Grounds Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and Tier 2 ... Service Desk Technician - Intermediate Clearance...peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate… more
- GovCIO (Kiln, MS)
- … is located in Kiln, MSand will be a hybrid position . **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with ... this job (https://careers-govcio.icims.com/jobs/7001/ service - desk -technician/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-MS-Kiln_ **ID** _2025-7001_ **Category** _Information Technology_ ** Position Type**… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …site in Vienna VA (Tysons Corner area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and ... telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are… more
- CACI International (Sterling, VA)
- …team is crucial. **What you'll get to do:** Support end-user applications and work in a multi- tier service desk as well as work with software development and ... server, and mainframe applications or hardware. + Support the Tier 2 Enterprise Service Desk ...funding and may not be filled immediately. However, this position is representative of positions within CACI… more
- Centre Technologies (Tulsa, OK)
- …hard-workers in a collaborative environment with opportunities to grow professionally Position Summary The role of System Administrator will enable a qualified ... to customer Executives. + Must be a team player with outstanding customer service skills + The ability to communicate and explain technology to non-technical… more
- Children's Mercy Kansas City (Kansas City, MO)
- …hospital. Overview The Service Operations Associate Analyst is responsible for day-to-day Service Desk Tier 1 support work that includes system ... monitoring and Tier 1 level troubleshooting of IT issues through Incidents,...School diploma, or equivalent, and 1-2 years' experience in Service Desk , Help Desk , Call… more
