- Monster (Montgomery, OH)
- …Cincinnati Ohio 45249 Onsite Requirements: 5 years managing identity management platforms 3 years' service desk tier 2 or higher RMM and/or Intune experience ... deploying applications through RMM and/or Intune 3 Years of Service Desk Support at a Tier...staffing agencies are not eligible for partnership on this position . 3rd party subcontractors need not apply. This … more
- Monster (Chicago, IL)
- …outcomes - as we Advance Human Ability, together. Job Description Summary The Help Desk Specialist will provide " Tier 1" hardware and software support for end ... and Commitment to Excellence) while fulfilling job duties. Job Description The Help Desk Specialist will: Provide first tier end-user support via telephone in… more
- Monster (Denver, CO)
- …of Innova Solutions is immediately hiring for a Desktop Support Analyst ss Position Type: Contract-Full Time Duration: 12+ Months Location: Denver, CO (Onsite- 5 ... day-to-day operations. This role requires a balance of customer service , technical troubleshooting, and proactive support for both hardware...are currently interviewing to fill this and other similar positions . If this role is not a fit for… more
- Monster (Fort Meade, MD)
- …our DISA program team in Fort Meade, MD. This is an exciting key position and opportunity to leverage your experience, skills, and leadership by providing support ... and provide lifecycle engineering of network architecture. * Support Quality of Service (QoS) policies, requirements, and testing. * Provide technical expertise in… more
- Monster (Fort Meade, MD)
- …our DISA program team in Fort Meade, MD. This is an exciting key position and opportunity to leverage your experience, skills, and leadership by providing support ... * Provide transport technical solutions for generating and issuing Telecommunications Service Orders (TSOs), and Telecommunications Service Requests (TSRs). *… more
- AdventHealth (Altamonte Springs, FL)
- …**together** we are even better. **Schedule:** Full Time **The role you'll contribute:** The Service Desk Tier II Analyst Intermediate serves an integral ... role in overseeing the daily operation of the Service Desk Tier II team...range reflects the anticipated base pay range for this position . Individual compensation is determined based on skills, experience… more
- Leidos (Norfolk, VA)
- …our community. Our Mission, Vision, and Values guide the way we do business. The SMIT Service Desk RDM Team has an opening for an experienced technician to work ... in our Norfolk, VA office. This team provides Tier I and II technical software, hardware and network...Pay Range: $25 - $28 **Primary Responsibilities:** **As a Service Desk RDM Technician, you will:** +… more
- NuAxis Innovations (Kansas City, MO)
- …are currently seeking a talented and motivated ** Tier II Service Desk Specialist** for a Full-Time position in Kansas City, MO. **Job Summary:** The ... ** Tier II Service Desk Specialist** Location **Kansas City, MO** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a… more
- Leidos (Odenton, MD)
- …via phone, email, Teams messages, and in person. + Able to adapt to service desk capability, handling calls and contacts for incident resolution and request ... their issues are being actively addressed. + Escalate to Tier 2 and Tier 3 System Administrators...and potential Problem Records and highlight these to the Service Desk Manager in order to ensure… more
- Beth Israel Lahey Health (Charlestown, MA)
- …its affiliates. Using the Information Technology Service Management suite provided, this Tier 1 support position is responsible for all aspects of customer ... not just taking a job, you're making a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support services across… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- **What is the position ?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and ... customers. **What will I get to do?** As a Tier 1 Service Desk Representative,...6:15PM ET) **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not… more
- GovCIO (Washington, DC)
- …solutions in a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' ... USD $67,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier -2- service - desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5202_… more
- ASM Research, An Accenture Federal Services Company (Honolulu, HI)
- …as directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position . + Possess a working knowledge and ... **General Summary** Provides remote Tier 1 technical end user support to an...a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate… more
- BAE Systems (Columbia, SC)
- …Desk Manager will be responsible for overall management, support, and coordination of 24x7 Service Desk providing Tier II level IT support and event ... come join our team! BAE Systems is seeking a Service Desk Manager to provide support to...based on position level and/or job specifics. ** Service Center Support Desk Manager** **115836BR** EEO… more
- TEKsystems (Winston Salem, NC)
- Description The current go live to the new platform is Oct. 7th. 1.Call Center/ Service Desk Experience - Tier 2 preferably 2. Experience mirroring ... a hybrid scheduling. Skills Help desk , Help desk support, Troubleshooting, Service desk ,...Level Pay and Benefits The pay range for this position is $20.00 - $25.00/hr. Eligibility requirements apply to… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other ... engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change… more
- Amazon (Austin, TX)
- …diagnosing problems, performing troubleshooting activities, and dispatching vendors for hardware service . You will monitor the incident management system to ensure ... Experience in a dynamic environment with a high degree of customer service - Experience troubleshooting integrated and interdependent computer systems - Experience… more
- MPR Associates (Alexandria, VA)
- …ensure timely resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to escalate and ... consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT...user incidents and requests, resolve a variety of technical tier 1 and tier 2 hardware and… more
- CACI International (Sterling, VA)
- …team is crucial. **What you'll get to do:** Support end-user applications and work in a multi- tier service desk as well as work with software development and ... and provide a centralized knowledge repository for assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across multiple portfolios… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …Secret Clearance Location: Aberdeen Proving Grounds Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and Tier 2 ... Service Desk Technician - Intermediate Clearance...peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate… more
