- Epsilon, Inc (Greenville, SC)
- … Service Desk Manager, you will provide leadership support and guidance to Service Desk Leads. This position will work with others above them in ... **Deputy Service Desk Manager** **Epsilon is now...range listed represents the potential compensation opportunities for this position . Starting salary will be thoughtfully determined by the… more
- NuAxis Innovations (Washington, DC)
- …seeking a talented and motivated **Help Desk Specialist II** for a Full-Time position . **Job Summary:** The Service Desk Specialist must possess and ... and innovation in determining how to accomplish tasks. The Service Desk Specialist is required to meet...Tier I support **Essential Functions:** + Provide onsite desk -side and remote technical support. The onsite support may… more
- Post Holdings Inc. (New Albany, OH)
- …(10) years of experience in IT, with at least five (5) years working in a service desk or technical support role. + Broad knowledge and experience with desktop ... service practices are requirements for success in this position . The role is recognized as an expert in...ITIL processes is required. + Expert understanding of IT Service Desk policies, standards, and protocol. +… more
- Sharp Electronics Corporation (Kingsport, TN)
- **Overview** The National Help Desk Technician is an entry level position , responsible for providing Tier 1 helpdesk end-user support for small to enterprise ... basic troubleshooting, and escalate alerts + Reconcile licensing for Cloud Service offerings + Troubleshoot, monitor, and maintain client computers and desktop… more
- NuAxis Innovations (Falls Church, VA)
- …join our team NOW! We are currently seeking a talented and motivated **Help Desk Technician** for a Full-Time position . **Job Summary:** NuAxis Innovations is ... **Help Desk Technician** Location **Falls Church, VA** \# of... Technician to support the US Fish and Wildlife Service (FWS) in Falls Church, VA. This on-site role… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …long-term supportability through documentation, scripting, and adherence to escalation protocols. ** Tier 2 Cloud Support Position Requirements:** + **U.S. ... work on-site, daily, at our _San Antonio, TX_ location ** Tier 2 Cloud Support Position Preferences:** +...Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role supporting systems… more
- NuAxis Innovations (Washington, DC)
- …tracking systems to ensure a timely resolution. (ie: ITSM tool- CA Service Desk , SharePoint, etc.) + Provides targeted TIER 2 Support for applications and/or ... talented and motivated **PC Deployment Technician** for a Full-Time position . **Job Summary:** The PC Deployment Technician must perform...an active WMATA PC Deployment Project + Partner with Service Desk ), Network Services Team, and the… more
- DATAPATH INC (Duluth, GA)
- Job Details Level Management Job Location Corporate Headquarters - Duluth, GA Position Type Full Time Education Level Bachelor's Degree Travel Percentage None Job ... on O365 applications, emphasizing security best practices Vendor & Service Management: Oversee relationships with managed services providers. With collaboration… more
- ITG Brands (Greensboro, NC)
- Service Delivery Analyst 2 - 3rd shift **Location** North...You Will Do** - JOB SUMMARY Serve as a Tier -2 support point of contact for end user. Works beyond ... of tasks to resolve moderate to high technical issues and liaise with Tier -3 for guidance, expertise and available knowledge resources, or tools to ensure proper… more
- Epsilon, Inc (Alexandria, VA)
- …world class customer service . The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident ... monitoring (MI), and Advanced Problem Resolution (APR) technicians. Our Service Desk Agents are the initial point of contact (phone, email or chat) to remedy… more
- Epsilon, Inc (Alexandria, VA)
- …Certification and ITIL Service Operations Certification + Experience managing a Tier 2 specialized support desk in a large environment, preferably supporting ... The wage range listed represents the potential compensation opportunities for this position . Starting salary will be thoughtfully determined by the hiring manager… more
- SR International, Inc. (Phoenix, AZ)
- This position is for Local Arizona Only Candidates Resource needs to provide a Valid AZ Driver's License SOAZ - Posting ID # 5077 - Grant Program Specialist (Onsite) ... Description This position is responsible for performing a broad range of...in preparation of submission of final documentation Responsible for tier two level technical support for the State's Help… more
- NuAxis Innovations (Washington, DC)
- …IT customer support environments. This position requires proven experience supervising service desk /IT operations teams, ensuring quality of service , and ... Management (ITSM) or IT Operations roles. + Demonstrated experience supervising enterprise IT Help Desk or Service Desk operations. + Proven ability to… more
- Epsilon, Inc (Quantico, VA)
- …Technology services for the MCU including network and systems, data center, service desk , cybersecurity, and audio visual/video teleconferencing. **An average ... The wage range listed represents the potential compensation opportunities for this position . Starting salary will be thoughtfully determined by the hiring manager… more
- Epsilon, Inc (Manassas, VA)
- …international partners and foreign military sales (FMS) clients, providing top- tier desk -side support, and offering adaptable enterprise infrastructure ... The wage range listed represents the potential compensation opportunities for this position . Starting salary will be thoughtfully determined by the hiring manager… more
- Stony Brook University (Stony Brook, NY)
- …CRM), and other enterprise-level systems. **Technical Support:** + Providing first and second tier daily support for all SHWPS IT needs. + Leading and facilitating ... the department, including feasibility studies, systems design recommendations, and service quality improvement. + Analyzing, developing, and evaluating systems to… more
- Epsilon, Inc (Manassas, VA)
- …international partners and foreign military sales (FMS) clients, providing top- tier desk -side support, and offering adaptable enterprise infrastructure ... The wage range listed represents the potential compensation opportunities for this position . Starting salary will be thoughtfully determined by the hiring manager… more
- Epsilon, Inc (Washington, DC)
- …and provide top level ( Tier 3) technical support to customers and all service -related problems. In this position you will: + Assist in managing a Cisco ... The wage range listed represents the potential compensation opportunities for this position . Starting salary will be thoughtfully determined by the hiring manager… more
- Epsilon, Inc (Manassas, VA)
- …international partners and foreign military sales (FMS) clients, providing top- tier desk -side support, and offering adaptable enterprise infrastructure ... The wage range listed represents the potential compensation opportunities for this position . Starting salary will be thoughtfully determined by the hiring manager… more
- The Kinetic Group (Lonoke, AR)
- …Install, configure, and maintain hardware and software systems. + Respond to and resolve service desk tickets in a timely manner. + Troubleshoot issues related ... users and plays a key part in maintaining IT service quality and user satisfaction. This position ...our Lonoke, Arkansas office. **What you'll do:** + Provide Tier 1 and Tier 2 support for… more