- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …Performance Indicator (KPI) metrics. Acts as the liaison between Shift Leads, Service Desk Lead , and client leadership. Provides and manages escalation ... Responsible for supporting and leading Service Desk operations and multiple shift leads...and take or recommend actions to address. + Monitor shift lead queues daily and provide feedback… more
- University of Washington (Seattle, WA)
- …**UW MEDICINE IT SERVICES** has an outstanding job opportunity for a ** LEAD , SERVICE DESK ANALYST** position. **WORK SCHEDULE** + ... 100% FTE - 40 hours per week + Day Shift - UW MEDICINE ITS SERVICES CORE HOURS ARE...+ You act as an escalation resource for the Service Desk Analyst team, providing guidance and… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift.... + Any other duties assigned by the Team Lead or management. Position Requirements Qualifications / Technical Skills: ... Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large...stewardship concerns to the appropriate authorities. + Provide a Shift Summary Report at the end of each … more
- Vail Resorts (South Lake Tahoe, CA)
- …genuine guest experience during check-in and check-out. The Front Desk Lead will possess outstanding customer service , interpersonal, and presentation skills ... 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and...Critical Illness and Accident plans **Job Summary:** The Front Desk Lead provides guidance and leadership to… more
- Vail Resorts (Breckenridge, CO)
- …Assistants ensuring consistent quality customer service is delivered. The Front Desk Team Lead will resolve customer complications and complaints by ... 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and...Critical Illness and Accident plans **Job Summary:** The Front Desk Team Leader provides guidance and leadership to the… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Able to Obtain:** Top Secret SCI + Polygraph **Job Family:** Help Desk **Skills:** Customer Service ,Help Desk Support,Troubleshooting **Certifications:** ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help Desk … more
- General Dynamics Information Technology (Arlington, VA)
- …Help Desk **Skills:** Customer Service ,Help Desk Operations,IT Help Desk ,ITIL Service Desk ,IT Service Desk **Certifications:** CompTIA ... people are our differentiator. We are seeking a customer service centered Service Desk Specialist...extensively researching the issue again. + Notify the team lead of all VIP requests for support that require… more
- Delaware North (Fish Camp, CA)
- **The Opportunity** Delaware North Parks and Resorts is seeking a full-time Hotel Front Desk Lead to join our team at Tenaya Lodge at Yosemite in Fish Camp, ... California. As part of our Front Desk team, you are the first line of communication...or professional certification reimbursement* + Weekly pay + Free shift meal in our employee dining room + Commuter… more
- US Marine Corps (Barstow, CA)
- …who respond to this flyer. Responsibilities You will perform duties as a Lead Police Officer to Field Training Officers and police officers, and assists the ... Commander in carrying out responsibilities of supervising the patrol shift , which provides 24-hour law enforcement services. You will...GS-08 grade level or pay band in the Federal service or equivalent experience in the private or public… more
- General Dynamics Information Technology (Washington, DC)
- …Highly Desired + **Location** : On Customer Site, Washington, District of Columbia - This service desk is 24/7/365, occasional shift work may be required. ... **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- University of Washington (Seattle, WA)
- …) **This posting will be used to recruit for 2 positions.** ** SERVICE DESK ENGINEER** Thank you for considering Housing & Food ... Training (https://rise.articulate.com/share/Rvbm5rUb5hsucH1MFwIlEmC1xhyJOtye#/) . **POSITION PURPOSE** The purpose of the Service Desk Engineer Tier 2 role is… more
- University of Washington (Seattle, WA)
- …artistic pursuits and natural beauty. **UW Bothell Information Technology is seeking a Service Desk Manager to join our team.** The manager will provide ... technical leadership for the UW Bothell IT Service Desk Team. This is a hands-on...of the UW Bothell IT Leadership Team and will lead /manage projects, service and process changes, implement… more
- Cecil College (North East, MD)
- …the US, as the College does not offer Visa sponsorships. JOB SUMMARY The IT Service Desk Manager is responsible for rapidly resolving technology issues that are ... integrated project efforts for organizational success. * Supervises help desk staffing, manages employee shift schedules and...issues efficiently. * Familiarity with ITIL best practices for service management to ensure effective help desk … more
- Trinity Health (Newtown Square, PA)
- …their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, ... **Employment Type:** Full time ** Shift :** **Description:** **At least 2 days per week...timeframe in order to provide a defined level of service and availability to the customer. Provides initial support… more
- Marriott (Los Angeles, CA)
- …of the Front Office or Front Desk Manager. * Supports daily Front Desk shift operations. **Supporting Progress Toward Guest Services and Front Desk ... **Additional Information** Night Shift **Job Number** 24079879 **Job Category** Rooms &...office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and… more
- Marriott (New York, NY)
- …of the Front Office or Front Desk Manager. * Supports daily Front Desk shift operations. **Supporting Progress Toward Guest Services and Front Desk ... responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest… more
- Marriott (Forest Heights, MD)
- …of the Front Office or Front Desk Manager. * Supports daily Front Desk shift operations. **Supporting Progress Toward Guest Services and Front Desk ... responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest… more
- Marriott (Seattle, WA)
- …of the Front Office or Front Desk Manager. * Supports daily Front Desk shift operations. **Supporting Progress Toward Guest Services and Front Desk ... responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest… more
- Kohler Co. (Kohler, WI)
- …of the Front Desk operations to ensure consistent 5 Star guest service . This position is also responsible for directing the guest services operation at the ... **Front Desk Manager - The American Club** _Work Mode:...American Club** _Work Mode: Onsite_ **Location:** Kohler, WI **Opportunity** Lead , inspire, and motivate all associates, processes and functions… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent EOE Statement We are an...status or any other characteristic protected by law. Description 1st Shift Agent (Fri - Tues 7:00 AM - 3:30 PM ... weekend shift ) The Enterprise Operations Center (EOC) Tier 1 System...System Support Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems,… more