- Daiichi Sankyo, Inc. (Bernards, NJ)
- …with customer to evaluate and implement as needed. Responsible for the Help Desk operational guidance and support related to application tickets, setting and ... disorders. SummaryThis position is responsible for the administration and operational support of Daiichi Sankyo's Veeva CRM system within IT. They'll collaborate… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged,...and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step… more
- General Dynamics Information Technology (Washington, DC)
- …today is safe and tomorrow is smarter. Our work depends on you joining our team. **HOW A SERVICE DESK SUPPORT SENIOR WILL MAKE AN IMPACT.** + O&M ... **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Service Desk Support Sr with GDIT. A career in enterprise IT… more
- NTT America, Inc. (Ashburn, VA)
- …and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third party vendors ... 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing**...high priority incidents or requests to appropriate personnel or support groups for timely resolution. + Verifies that suggested… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented ** Senior Service Desk Manager** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... Business Administration or a related field + 8+ years of experience in service desk operation, leading IT support teams and delivering high-quality end-user … more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented ** Senior Service Desk Manager** to join our team in the **DC, Maryland, and Virginia (DMV) area** ... . In this role you will manage the entire service desk operation for network, cloud/platform/system/application, and...Tier 0 - 2 (and select Tier 3) operations support . This role also works closely with staff and… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- Link Solutions Inc (Frederick, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst ( Senior -Level) to join our team in support ... Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will support ...GSEC, SSCP, etc.). + 5-7 years experience within a Help/ Service Desk environment. + Experience with remote… more
- EPS Corporation (Randolph Air Force Base, TX)
- Help Desk Supervisor ( Senior ) - (626) Share this job as...I/II service delivery. Operate the service desk and desk side support in order ... in your status update to LinkedIn. Job Title Help Desk Supervisor ( Senior ) Location Randolph Air Force...and inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Be… more
- LinkedIn (Sunnyvale, CA)
- …selling, while we create efficiencies, increase profitability, and enforce stronger controls. The Senior Deal Desk Strategists will understand the ins and outs ... work within LinkedIn Sales process and policies. Additionally, each Senior Deal Desk Strategist will be expected...Sales activities + Lead projects with cross-functional teams in support of Sales, in the rollout of new products… more
- General Dynamics Information Technology (Pearl Harbor, HI)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI** ... **required** Transform technology into opportunity as a **Help Desk Support Service Specialist -...in field of expertise. + Escalates morecomplex problems to Senior Level. + Provides first contact and incident resolution… more
- DriveTime (Tempe, AZ)
- …Assistant Director, Enterprise Service Desk will** + Lead the Service Desk Team: Partner with the Senior Director to mature and expand the ESD team's ... Help Desk to Enterprise Service Desk . Drive the development of scalable support ...satisfaction. Provide regular reports and actionable insights to IT senior leadership to support data-driven decision-making. +… more
- Arena Technical Resources, LLC (Washington, DC)
- …Supervising the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure that they are able to provide ... managing the day-to-day operations of the service desk , ensuring that all requests for support ...IT department to ensure that the service desk is able to provide effective support … more
- CACI International (Forest Heights, MD)
- …Desk Shift Lead will provide daily supervision, technical support and direction to 6-8 Service Desk staff in support of a 24x7x365 Service Desk ... Service Desk Shift Lead Job Category:...solving skills, and a desire to provide outstanding customer support to customers of all levels. Candidate must be… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir, VA)...IT help desk services, managing IT help desk support , ensuring platform reliability and security, and ... all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a ** Senior Help Desk Manager** for a full-time, on-site position at… more
- CACI International (Oklahoma City, OK)
- …CACI has an excellent opportunity for an experienced, self-directed **Enterprise Service Desk (ESD) Operations Manager** . As a senior manager you are ... aligns with priorities, delivering secure, timely, and reliable support . + Serve as a senior advisor...maintain a DoD Secret Clearance + 15+ Years of Service Desk or IT support … more
- City of New York (New York, NY)
- …and skills. The Service Desk operates as a central service and support team, responding to incoming inquiries, troubleshooting, technical support ... ticket data, with the ability to report out to senior managers and legal colleagues in urgent situations that...for various initiatives, as necessary, across the agency in support of the Service Desk … more
- Raymond James Financial, Inc. (Memphis, TN)
- … support as required and in line with documented procedures and service -level targets to support the business effectively. + Utilizes knowledge management ... **five days a week** . **Job Summary:** With the goal of providing superior service and first contact resolution, this role delivers front-line technical support … more
- Nexagen Networks Inc (Rock Island, IL)
- IT Service Desk Support Specialist - Associate Security Clearance Requirement: Current and Active DoD Secret Salary Range: $55K - $60K (The salary range ... conditions.) As a Computer Network Support Specialist ( Service Desk Support Service...complex problems will be referred to the intermediate and/or senior level. Position Responsibilities: . 24/7 SATCOM Monitoring &… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …of the local Service Desk Lead as part of an integrated service desk and end-user support team. Required Qualifications: * Experience: Minimum of ... Service Desk Technician - Intermediate Clearance... Service Desk Technician - Intermediate Clearance Required: Active Secret...3 to 5 years in IT support or related help desk environments *… more
