- Cognizant (Carson City, NV)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills &… more
- Cognizant (Phoenix, AZ)
- **Role: Service Desk Technician** **Location: Mesa, AZ** **Mandatory skills:** Atleast 2 years Work experience in supporting service desk (Preferable ... to adhere to Shift schedule **Desired Skills** . Work experience in supporting service desk . Good communication skills and customer management experience .… more
- State of Massachusetts (Chelsea, MA)
- …EOTSS is seeking to hire a * Service Desk Analyst * to join the End User Support Team. The Service Desk Analyst is the first point of contact ... Support Contact Center. The primary role of the Service Desk Analyst is to...Tier 1 support and infrastructure calls. The Service Desk Analyst will provide… more
- Dayton Children's Hospital (Dayton, OH)
- … Desk TeamSchedule:Part timeHours:20Job Details:The Service Desk Analyst provides world class front line support for customer issues including daily ... customer reported issues primarily by answering the service desk phone hotline but may receive support requests via other methods. The analyst tracks… more
- Beth Israel Lahey Health (Charlestown, MA)
- …making a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support services across all Beth Israel ... and timely follow-up of service requests/incidents. The Service Desk Analyst interacts with...day-to-day basis, the Service Desk Analyst ensures proper operation and support of… more
- BAE Systems (Washington, DC)
- …we encourage you to apply. As an Enterprise Service Desk Analyst , you'll provide initial remote contact support through the Enterprise Service ... our customers to achieve their missions. As an **Enterprise Service Desk Analyst ** , you'll...years of experience in IT support , help desk , or service desk roles,… more
- CAI (Jackson, MS)
- …for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both English and Italian ... Bilingual (Italian/English) Service Desk Analyst **Req...an efficient and accurate manner. This position will provide Service Desk support to our… more
- Nuvance Health (Danbury, CT)
- …we invite you to discover what's possible for you and your career. *Purpose:* The IT Service Desk Analyst I's primary function is to provide first level ... customer support to Nuvance Health users, including medical and administrative...first time where possible with remote control. The IT Service Desk Analyst I is… more
- General Dynamics Information Technology (Quantico, VA)
- …None **Job Family:** Technical Support Services **Skills:** Help Desk Support ,IT End User Support ,IT Service Desk **Certifications:** CompTIA ... **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier 2** with GDIT. A...resolve technical problems and answer queries by telephone or self- service ticket in support of internal and/or… more
- MyFlorida (Tallahassee, FL)
- …and Professional Regulations Working Title: SYSTEMS PROJECT ANALYST (Help Desk Technician)- 79000683 Pay Plan: Career Service Position Number: 79000683 ... SYSTEMS PROJECT ANALYST (Help Desk Technician)- 79000683 Date:...needs. + Monitoring, creating, responding, escalating, assigning and resolving service desk tickets. Troubleshooting and resolving end… more
- City of New York (New York, NY)
- …task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Procurement Operations Specialist. ... Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- Intuit (Tucson, AZ)
- **Overview** **_*This is a 6 month seasonal role*_** The Live Expert Service Desk Supervisor's role is to oversee the Service Desk staff and ensure that ... help requests, including the monitoring, tracking, and coordination of Service Desk functions. The Service ...demonstrated progressive experience in the supervision of a technical support team. + Proven track record of developing and… more
- SHI (Somerset, NJ)
- …and the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical ... sense of urgency, consistency, and are developing a deeper technical specialization within the service desk environment. This position is hybrid in our Austin or… more
- GKN Aerospace (Muncie, IN)
- …where you can take your career. Job Summary The Service Desk Analyst is a...as part of a 1st and 2nd line IT Service Desk support team + ... all levels of the business within agreed SLAs. The Service Desk Analyst is customer...+ Ensure a professional, customer focused and efficient IT support service are provided by all team… more
- Financial Partners Credit Union (Downey, CA)
- …- $40.39 Pay Range $30.69 - $40.39 Position Type Full Time Job Description The Service Desk Analyst is responsible for providing technical assistance and ... with various IT projects. ESSENTIAL RESPONSIBILITIES: + Provide Technical Support : + Respond to Service Desk...EDUCATION and/or EXPERIENCE: + Proven work experience as a Service Desk Analyst or similar… more
- TEKsystems (Orlando, FL)
- IT Service Desk Technician (Fluent Japanese) -...Desk Technician who is fluent in Japanese to support internal employees across the US and Japan. This ... EST Employment Type: 6‑Month Contract-to-Hire Industry: Hospitality / Technology Service Desk About the Role We are...tickets with a focus on first contact resolution. + Support Japanese-speaking users and assist US users when Japanese… more
- Precision Resource (Huntington Beach, CA)
- …Position Summary As part of a Global support team, the Senior IT Service Desk Analyst ensures all employees receive exceptional technical support ... Senior IT Service Desk Analyst opportunity...Senior IT Service Desk Analyst opportunity in Huntington Beach,...across the company. What You'll Do + Provide technical support and customer service to local and… more
- Robert Half Technology (Spring Grove, PA)
- …Deliver courteous and efficient support to internal users through the IT Service Desk . * Diagnose and resolve technical issues related to hardware, software, ... Description We are looking for a skilled Help Desk Analyst I to join our...in the absence of the Lead Service Desk Technician. * Participate in after-hours support … more
- SHI (Somerset, NJ)
- …Cloud account teams. * Support projects assigned by the Service Desk Lead/Supervisor Behaviors and Competencies Multi-Tasking: Can identify opportunities ... has an exciting opportunity available on our IT Cloud Service Desk Operations Team. This team is...incident and problem management related to the maintenance and support of SHI's Cloud Support customer environment,… more
- City of New York (New York, NY)
- …and skills building. The Service Desk operates as a central service and support team, responding to incoming inquiries, screenings, and onboarding of ... interact with external stakeholders. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a...critical issues - Analyze data and summarize research to support ongoing improvement in operations and service … more