- Aequor (Tampa, FL)
- …Office 365, Outlook and hardware/iPad support. Prior related work experience in a technical support environment, and/or Service Desk environment preferred ... Description: Job Summary As a member of the Specialty Service Desk , you will be responsible for...problems and work to a resolution. Ability to explain technical information to End Users with effective verbal and… more
- Merck & Co. (Rahway, NJ)
- …collaborate with colleagues from IT Data Quality, IT Analytics & Reporting , IT Service Management , Global Service Desk , Global Operations Center, ... analyzing opportunities to drive and implement process improvements and technical solutions; derived efforts may include process re-engineering, solution… more
- Daiichi Sankyo, Inc. (Basking Ridge, NJ)
- …processes related to Veeva CRM as it pertains to Omnichannel Marketing Team and Other Sales related functions.- Implementation: Identify opportunities for process ... functionality and effectiveness of Veeva CRM and Omnichannel Marketing processes. Provide technical expertise related to the configuration of Veeva CRM and perform… more
- Lovelace Biomedical Research Institute (Albuquerque, NM)
- …and under general direction, the Senior Contracts Specialist will provide technical and administrative contracts support to scientific and administrative staff in ... and complete pre and post award documents including but not limited to, Service Agreements, Work, Delivery and Task Orders, Amendments and shall conduct customer… more
- Novo Nordisk Inc. (Boulder, CO)
- …uniting the best of both worlds to develop new medicines for patients. The team is comprised of collaborative, diverse and passionate people who have a true sense ... security, application, and user related activities. External stakeholders include service providers for support of scientific instruments and systems. Essential… more
- CoStar Realty Information, Inc. (San Diego, CA)
- Service Desk Technical Team Lead- California Job Description CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real ... available, we provide an invaluable edge in real estate. We are looking for an experienced Service Desk Technical Team Lead to join our team . In this… more
- Royal Communications Consultants Inc (Scarsdale, NY)
- …/ Hybrid Seeking an IT manager with experience in growing a Technical Support and Service Desk team (not an Operations Team ). You will be responsible ... Preferably someone who moved up the ranks in various technical roles, starting with help desk , desktop...goal setting and coaching to other members of the Service Desk team . Your experience… more
- BAE Systems (Roy, UT)
- …customer support skills + Exceptional time management + Experience working on a Service Desk or Help Desk team , with demonstrated excellence in customer ... position. The selected candidate(s) will join our Information Services team and have an important role in supporting our...the employee assistance program, and business travel accident insurance. ** Technical Intern 3 - Service Desk… more
- Geisinger (Harrisburg, PA)
- Job Summary In a 24/7/365 environment, the Service Desk Technical Analyst is responsible for the performance of tasks related to Geisinger IT hardware, ... technical needs supporting all business lines across Geisinger's customer base. + Service Desk Technical Analyst makes decisions based on independent… more
- Three Saints Bay (Battle Creek, MI)
- ** Technical Service Desk (TSD) Manager - Battle Creek (3720)** Location **Battle Creek, MI** Job Code **3720** \# of Openings **1** Apply Now ... a Federal Government Contractor industry leader, is seeking a Technical Service Desk (TSD) Manager...Saints Bay, LLC and its subsidiaries offer a diverse, team -oriented working environment and the opportunity to work with… more
- General Dynamics Information Technology (Beltsville, MD)
- …Must Be Able to Obtain:** Top Secret **Job Family:** SCA **Skills:** Problem Resolution, Service Desk , Technical Helpdesk **Experience:** 5 + years of related ... Our work depends on a Technical Help Desk Professional joining our team to support...of contact for IT problem resolutions for the DoS service desk . In this role, a typical… more
- City of Bellingham (Bellingham, WA)
- …Service Desk Technician works as a member of the Information Technology Service Desk team . Performs responsive and timely front-line analysis and ... Provides Service Desk trend feedback, analysis, and documentation to the Technical Services Service Desk Supervisor and Technical Training… more
- GCI Communication Corp (AK)
- …to issues in addition to escalating problems to the appropriate IT resource/s. Interacts with Service Desk customers and IT team by phone, email, chat, ... must reside within 50 miles of Anchorage, Alaska GCI's Service Desk Specialist II is part of... technical activities to customers and resolve complex technical issues. + Excellent customer service and… more
- Red River (Chantilly, VA)
- **Position Summary:** The Service Desk Team Lead (TL) will support a team of 5-10 service desk engineers as an active leader in the management ... TL will build a positive work environment, so their team is ready to provide the best technical...objectives are achieved. This role will report to the Technical Service Desk Manager. **Primary… more
- MUFG (Tampa, FL)
- …world class employee experience in all aspects related to technology by enabling our Service Desk team through knowledge base, training, process improvement, ... , and trend analysis, supporting special projects, and serving as escalation point to the Service Desk team and management as advanced members of the support… more
- General Dynamics Information Technology (Washington, DC)
- …is smarter. Our work depends on a Service Desk / Help Desk Analyst joining our team to bring professionalism and initiative to a fast-paced environment ... Desk Technician. + Delivering excellent customer service and quick resolution of technical issues...+ Comprehensive health and wellness packages + Internal mobility team dedicated to helping you own your career +… more
- University of Washington (Seattle, WA)
- … team .** The manager will provide technical leadership for the UW Bothell IT Service Desk Team . This is a hands-on leadership position; technical ... goals and requirements. **DUTIES AND RESPONSIBILITIES** Leadership / Management + Responsible for Service Desk Team (7 staff FTE and student staff;… more
- Koniag Government Services (Rockville, MD)
- …with the following: + Supervise the day-to-day operations of the IT Service Desk . + Support and coach team members on effective methods to research, ... troubleshoot, and deliver solutions. + Train team members on the Service ...levels and standards. + Ensure the latest product and technical updates or policies are available and communicate to… more
- TEKsystems (New York, NY)
- …Skills Details: Service Desk , Help Desk , Helpdesk,Support,Troubleshooting,Customer service ,Windows, Technical support,Desktop,Servicenow Additional ... , Help Desk , Helpdesk, Support, Troubleshooting, Customer service , Windows, Technical support, Desktop, Servicenow, windows...of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients,… more
- Sunrun (Columbus, OH)
- …of Service Desk staff + Provide assistance and guidance to Service Desk Team + Create progression plans, understand employees passions, and ... to clients (internal and external) and to oversee all Service Desk staff, processes and technology to...resolution plans. The individual will be part of a team that supports a wide range of departments across… more
