- Epsilon, Inc (Greenville, SC)
- **Deputy Service Desk Manager** **Epsilon is now part of AMERICAN SYSTEMS!** We are pleased to announce Epsilon, Inc. has joined AMERICAN SYSTEMS. Together, ... 31, 2025, transitioning fully to AMERICAN SYSTEMS on January 1 , 2026. We're committed to a smooth transition and... service . The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management… more
- NuAxis Innovations (Washington, DC)
- …**Help Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex work ... and innovation in determining how to accomplish tasks. The Service Desk Specialist is required to meet...resolves technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets… more
- Red River (Chantilly, VA)
- …affect others; you seek to make those around you successful. We are looking for a Tier 1 Technician to join our growing **on-site** team at our HQ located in ... Chantilly, VA! The Tier 1 Technician is primarily responsible for...the organization's perception with existing customers through exceptional customer service . **This role operates on the Monday-Friday 8AM-5PM** **Primary… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …efforts and mentor Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role supporting systems engineering and networking operations. If this is ... who also demonstrate our core values of passion, freedom, service and growth. If you are looking for a...If you are looking for a career as a Tier 2 Cloud Support agent and you are interested… more
- Sharp Electronics Corporation (Kingsport, TN)
- …Help Desk Technician is an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise sized clients with ... basic troubleshooting, and escalate alerts + Reconcile licensing for Cloud Service offerings + Troubleshoot, monitor, and maintain client computers and desktop… more
- Tyto Athene (San Diego, CA)
- …VA, Huntsville, AL, Dayton, OH and Patuxent River, MD. The Service Desk Team provides a mixture of Tier 1 .5 and Tier 2 desktop support to DAU ... to serve as a resource on the DAU Customer Service Team with on-site support required at the West...+ 3+ years industry experience, support center or help desk . + ITIL Foundations Certification desired. + Microsoft certification… more
- Jobleads-US (Redwood City, CA)
- HR Service Center Benefits & Operations Specialist, Fixed-Term Thank you for your interest in Stanford University. While we have instituted a hiring pause for ... their careers and enrich their lives. Job Details Job Title: HR Service Center Benefits & Operations Specialist, Fixed-Term Location: Stanford Redwood City campus… more
- Epsilon, Inc (Alexandria, VA)
- …world class customer service . The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident ... 31, 2025, transitioning fully to AMERICAN SYSTEMS on January 1 , 2026. We're committed to a smooth transition and...monitoring (MI), and Advanced Problem Resolution (APR) technicians. Our Service Desk Agents are the initial point… more
- NuAxis Innovations (Washington, DC)
- …tracking systems to ensure a timely resolution. (ie: ITSM tool- CA Service Desk , SharePoint, etc.) + Provides targeted TIER 2 Support for applications and/or ... **PC Deployment Technician** Location **Washington, DC** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal...an active WMATA PC Deployment Project + Partner with Service Desk ), Network Services Team, and the… more
- Epsilon, Inc (Alexandria, VA)
- …Certification and ITIL Service Operations Certification + Experience managing a Tier 2 specialized support desk in a large environment, preferably supporting ... 31, 2025, transitioning fully to AMERICAN SYSTEMS on January 1 , 2026. We're committed to a smooth transition and...incident documentation is required + Address urgent requests for service and assume the duties of any team member… more
- Epsilon, Inc (Quantico, VA)
- …Technology services for the MCU including network and systems, data center, service desk , cybersecurity, and audio visual/video teleconferencing. **An average ... 31, 2025, transitioning fully to AMERICAN SYSTEMS on January 1 , 2026. We're committed to a smooth transition and...level events to include venue rehearsals and coordination. Provide tier 3 support for all AV/VTC systems in the… more
- Epsilon, Inc (Manassas, VA)
- …international partners and foreign military sales (FMS) clients, providing top- tier desk -side support, and offering adaptable enterprise infrastructure ... 31, 2025, transitioning fully to AMERICAN SYSTEMS on January 1 , 2026. We're committed to a smooth transition and...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more
- Epsilon, Inc (Manassas, VA)
- …international partners and foreign military sales (FMS) clients, providing top- tier desk -side support, and offering adaptable enterprise infrastructure ... 31, 2025, transitioning fully to AMERICAN SYSTEMS on January 1 , 2026. We're committed to a smooth transition and...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more
- Epsilon, Inc (Manassas, VA)
- …international partners and foreign military sales (FMS) clients, providing top- tier desk -side support, and offering adaptable enterprise infrastructure ... 31, 2025, transitioning fully to AMERICAN SYSTEMS on January 1 , 2026. We're committed to a smooth transition and...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more
- Epsilon, Inc (Washington, DC)
- …provide top level ( Tier 3) technical support to customers and all service -related problems. In this position you will: + Assist in managing a Cisco Enterprise ... AMERICAN SYSTEMS until December 31, 2025, transitioning fully to AMERICAN SYSTEMS on January 1 , 2026. We're committed to a smooth transition and look forward to what… more
- Tyto Athene (Reston, VA)
- …as part of an integrated team including cybersecurity specialists, network engineers, service desk analysts, and other personnel. Applicant should be ... Tier III support and work with Desktop Support/Help Desk personnel, both internal and external (vendors), to provide...diagnosis of network issues, and address trouble tickets and service tasks across all tiered levels. + Provide escalation… more
- The Lora Reynolds Team - Epique Realty (San Diego, CA)
- …Follow-up FREE Leads FREE CE Classes, Live Coaching, Daily Training Revenue Share from Day 1 + Company Stock NO Franchise Fees, Desk Fees, or Hidden Costs See ... Choose The Flex Team Powered by Epique: Efficiency-Driven Systems: We utilize top- tier systems and automation to enhance client experiences, allowing you to… more
- Red River (Chantilly, VA)
- …are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in Chantilly, VA, ... in a prompt, professional manner. + Deliver high-quality customer service with a focus on empathy and clear communication...business-critical software + Ability to assess, triage, and resolve Tier 1 technical issues quickly and accurately… more
- Wheeler Machinery (Salt Lake City, UT)
- …**A** Requirements **Duties and Responsibilities** Ticket Management: + Assess, plan, and resolve Tier 1 & 2 issues efficiently and effectively to ensure minimal ... while upholding stringent security best practices. The position involves providing level 1 & 2 technical support, addressing a diverse range of technical challenges,… more
- Dentons US LLP (Atlanta, GA)
- …of the Firm's technology goals and objectives + Assist with end user issues and service desk tickets where Level 3 support is required + Participate in outage ... from initiation to completion. + Installation of a middle tier application layer when required. + Provide third line...application process, please call our Talent Acquisition Specialist at + 1 314 259 5898 or contact us at ###@dentons.com._… more
