- Sun Country Airlines (Minneapolis, MN)
- …working at a great and growing company, as a Product Owner - IT Service Management you'll enjoy these benefits and more: Comprehensive benefit package including ... this role. JOB SUMMARY The Product Owner of IT Service Management is responsible for defining and...the ServiceNow platform. This role defines the strategy for ITSM , ITIL, ITOM, and ServiceNow practice. This role is… more
- Compu-Vision Consulting, Inc. (Chelsea, MA)
- …to improve CMDB accuracy and efficiency. Support CMDB integration with other IT Service Management ( ITSM ) processes and tools, such as Incident, ... Change, and Problem Management . Lead efforts to continuously improve CMDB...CMDB processes, tools, and best practices. Collaborate with the ITSM and Asset Management teams to ensure… more
- SAP (Newtown Square, PA)
- …projects. Occasionally take over responsibility as a (sub-)project lead or team lead for a service delivery. Support line manager in people development ... and Business transformation programs and projects; SAP ECC, SAP S4 Hana, ServiceNow ITSM , SAP FIORI, and HP Application Lifecycle Management ; Identifying and… more
- Corvel (Portland, OR)
- CorVel has proprietary software to provide claims, bill review and case management services to our customers. Both CorVel employees and customer users must be set up ... user setup tools for setting up both internal and external users. User management in our proprietary software. Process Internal and External User Setup Requests to… more
- CACI International, Inc. (Chantilly, VA)
- …Developers for the Sustainment and Administration of an Enterprise ServiceNow implementation (IT Service Management ( ITSM ), IT Operations Management ... of the platform. Create and enforce configuration, change, and release management policies and procedures Ensure the Platform sustainment team proactively responds… more
- Xcelerate Solutions (Arlington, VA)
- …certified quality management system, an ISO 27001 certified information security management system, an ISO 20000-1 ITSM system, and delivery processes ... logistical support for engagements both domestically and internationally. Responsibilities Lead strategic communication efforts, providing technical content recommendations, overseeing… more
- Atomicwork Inc (Palo Alto, CA)
- …processes, and platforms through AI automation. Our team is building a modern service management platform that enables growing businesses to reduce operational ... join our team and help us build our modern service management platform. This is a hybrid...solution consulting or sales engineering experience. Hands-on knowledge of ITSM , enterprise automation, and enterprise AI is preferred. Proficiency… more
- MCIM (Glen Allen, VA)
- …Maintenance Management System (CMMS), Data Center Infrastructure Management (DCIM), IT Service Management ( ITSM ), and IT Asset Management (ITAM). ... Summary As the Senior Product Manager for the MCIM platform, you will lead in driving product strategy and delivering innovative solutions that address critical… more
- KeyBank (Cleveland, OH)
- …for the integration of testing into release management and change management within the ITIL/ ITSM process framework, Communicates accurate status/health ... timely manner and making sure that Key performance indicators and service level agreements are being met and enforced. REQUIRED QUALIFICATIONS Education/Experience:… more
- Strategic Staffing Solutions (Detroit, MI)
- …with ticketing and ITSM platforms such as ServiceNow, Zendesk, Jira Service Management , or similar. Familiarity with enterprise IT infrastructure, including ... Contract Engagement SUMMARY We are seeking a seasoned Global IT Support Manager to lead and scale our worldwide IT support operations. This role is responsible for… more
- Wells Fargo (Charlotte, NC)
- **About this role:** Wells Fargo is seeking a Lead AI-driven IT Service Management ( ITSM ) Engineer ( Lead Specialty Software Engineer), as part of the ... This role is responsible for optimizing the L1 and ITSM activities within the Wealth Management organization,...experience, education + 4+ years of experience with IT Service Management **Desired Qualifications:** + Strong understanding… more
- Shake Shack (New York, NY)
- …high availability, and business continuity plans across infrastructure services. IT Service Management ( ITSM ) + Lead the enterprise-wide ITSM ... This role will drive operational excellence, scalability, and innovation across IT service management ( ITSM ), cloud infrastructure, restaurant and home… more
- GNC (Pittsburgh, PA)
- …security, scalability, and performance in network design and operations. **IT Service Management ** + Lead all ITSM functions including incident, problem, ... architecture, data strategy and governance, infrastructure services, telecommunications, and IT service management . **What You'll Do:** **This is a Full-Time… more
- BeOne Medicines (Emeryville, CA)
- …team is seeking an experienced and strategic technical leader to serve as both the ITSM Lead and Architect, acting as the primary owner of our ServiceNow ... with senior leaders to influence the future of IT service management and technical architecture. **Growth** :...of improvement and leading optimization efforts. **Team Leadership & Management :** + Build, lead , and mentor a… more
- Toyota (Plano, TX)
- …Commercial Lending team is seeking a skilled IT Governance Analyst ( ITSM ) to lead IT Service Management initiatives within a regulated financial services ... Incident, Problem, Change Enablement, and Service Request Management . + Lead Service Level,...service workflows and support audits. Team & Tool Management : + Partner with ITSM process owners,… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …+ Leads work efforts to improve efficiencies across IT Service Management ( ITSM ) process lifecycles. + Functions as a lead business partner with ITSM ... recommend tools and processes for the enterprise. + Provides ITSM project services and support with limited management...of Information Technology experience. + ITIL Foundations and IT Service Management certifications preferred. + 10 years… more
- American Express (Phoenix, AZ)
- …We are seeking a highly motivated and experienced Vice President of IT Asset and ITSM Platform Management to lead our organization's efforts in maturing and ... Lead the architecture, engineering, and operations of the ITSM platform, servicing the needs of asset owners for...orchestrated with inline self- service consumption. + Democratize ITSM and asset management data to enable… more
- CACI International (Washington, DC)
- IT Service Management ( ITSM ) Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... system infrastructure. CACI is looking for an experienced, innovative, and motivated **IT Service Management ( ITSM )** **Specialist** to support the mission… more
- MUFG (Jersey City, NJ)
- …ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management platform while supporting current state. Candidate must have ... a strong functional and technical understanding of ServiceNow's IT Service Management ( ITSM ) platform. This...SMEs across IT to implement and enhance capabilities + Lead the requirements and design workshops, and implementation of… more
- UKG (Ultimate Kronos Group) (Weston, FL)
- …The Team:** The Incident Management Team, being part of the IT Service Management ( ITSM ), works cross-functionally with Global Services, Engineering, ... Cloud Hosting and Management on the effective delivery of UKG's Cloud SaaS...the data captured in all the tools used in ITSM (PagerDuty, Service Now, JIRA..etc) * Learn… more
