- Applied Statistics & Management Inc. (Temecula, CA)
- …Service Technician, Client Support Specialist, Call Center Support Agent, Helpdesk Support Analyst , Software Support , etc. Powered by JazzHR ... Onboarding Comparable Roles: Helpdesk Technician, Technical Support Representative, Customer Support Specialist, Service Desk Analyst , IT Support … more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst , ... , resolving the most complex issues related to hardware, software , and network systems. + Escalated Ticket Management: Handle...+ Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support… more
- ManTech (Herndon, VA)
- …and customer-oriented ** Tier 2 Network Operations & Security Center (NOSC) Analyst .** There are three possible locations for this role Chandler, AZ; Stennis, MS; ... **Responsibilities include but are not limited to:** + Provide Tier 2 support by analyzing network traffic...following certifications: DOD 8570 Industry Related Certification - CSSP Analyst , CSSP Infrastructure Support or CSSP Incident… more
- ManTech (Herndon, VA)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 2 Service Desk Senior Analyst ** to join our team in ... but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software...diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds… more
- R2 Logistics (Dallas, TX)
- The Help Desk Tier I Analyst will provide end-user technical support for hardware/ software installation/configuration and troubleshooting in a fast-paced ... knowledge of PC hardware and Windows Operating Systems (Windows 10). The Help Desk Tier I Analyst must be able to prioritize technical issues, while maintaining… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... II candidate will escalate to the eBusiness team for a more detailed level of support . The Tier II will consult with appropriate manufacturers where required in… more
- SAIC (Las Vegas, NV)
- …career with SAIC in Las Vegas, NV. Duties: + The qualified applicant will provide Tier II help desk support to users unable to resolve tech issues that ... exceed Tier 1 level support . + The candidate...customers. + Consults with users to determine if existing hardware/ software meets specifications required to support functionality… more
- ERP International (Washington, DC)
- …www.erpinternational.com ) is currently seeking a Full Time ** Tier 1 Service Desk Analyst ** to support our DFC CFESS technical support program. Qualified ... Employer - Disability and Veteran. **Responsibilities** **Job Specific Details and Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk… more
- Leidos (Rockville, MD)
- …an opportunity to make an impact!! Leidos currently has an opening for a Help Desk Analyst ( Tier 1). This is an exciting opportunity to use your experience to ... Nuclear Regulatory Commission (NRC). In this mission we provide Tier 1 Help Desk Support to the...data communications problems using specialized tools, test equipment, and software utilities. + Replies to telephone calls, email and… more
- City of New York (New York, NY)
- …Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction ... office as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to… more
- General Dynamics Information Technology (Quantico, VA)
- …world's most complex technical challenges. The Navy **NCIS** team is searching for **Help Desk Analyst - Tier I** to join their program in **Quantico, VA** . The ... support of internal and/or outside customer computer hardware, software , network, system/application access, and telecommunications systems + Using problem… more
- Insight Global (Tempe, AZ)
- …years of experience working with Retail Systems * 3+ years of experience in a Tier 3 level technical support role * Experience working in a Point-of-Sale ... Description A client in Tempe, AZ is looking for two Level 3 POS Analyst to join their team. This individual reviews, analyzes, and evaluates information technology… more
- Jacobs (Columbia, MD)
- **Your Impact:** Jacobs is seeking a Vulnerability Assessment Analyst (VAA) Advanced for a prime contract that is based out of a Columbia, MD office. As VAA ... Customers. Our program includes easily available process information and support from others with similar positions across the team....an exciting and dynamic program. Responsibilities: + The VAA Tier 3 will be working within a small and… more
- Leidos (Reston, VA)
- **Description** This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is technical, ... customer oriented and familiar with using desktop software applications such as web browsing and client ...work first, second, third, and weekend shift work to support 24x7x365 support . Primary Responsibilities: This role… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …* Installs, configures, tests, and maintains Linux operating systems, applications software , and system management tools. * Promotes efficiency of routine operations ... and readiness reviews, and quality control. * Provides some technical support in system architecture, system design, system integration and technical management… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst ... and network systems, serving as an escalation point for Tier 1 support . + Ticket Resolution: Handle...facilitate problem resolution and the procurement of hardware or software solutions. + Remote Support : Offer remote… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst , you will be ... and chat, addressing a wide range of hardware and software issues. + Ticket Management: Log, prioritize, and track...self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 1 Help Desk Support Services Specialist** to join our ... but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support , Asset… more
- University of Utah (Salt Lake City, UT)
- Details **Open Date** 02/02/2024 **Requisition Number** PRN37608B **Job Title** Technical Support Analyst **Working Title** Video Tier 1 Technician **Job ... software tools and applications the position provides Tier 1 troubleshooting support for the Utah... software tools and applications the position provides Tier 1 troubleshooting support for the Utah… more
- ManTech (Fort Detrick, MD)
- …innovative projects that offer opportunities for advancement. ManTech is seeking a **Risk Analyst ** to support a pivotal Defense Health Agency (DHA) program ... Scaled Agile Framework (SAFe) team reporting to the overall Program Manager. The Software Risk & Metrics Analyst provides analysis and reporting on operational… more