- Discover (Phoenix, AZ)
- … customer service skills. + Collects necessary information and completes a fraud report when the customer confirms unauthorized account activity. + Ensures ... ' **ll Do** + Responsible for resolving cardmember inquiries regarding a fraud or security related concern. Some examples include: verifying flagged transactions,… more
- JPMorgan Chase (Tempe, AZ)
- …+ Conduct annual relationship reviews with clients to identify potential customer -level fraud exposure and recommend appropriate products to mitigate ... banking landscape **Required qualifications, capabilities and skills** + **Bilingual in English/ Spanish is required** + Data Analytics & Change Management experience… more
- Concentrix (Arnold, MO)
- …and require some clarification or conceptual thinking. + Servicing both Debit/Credit Card and Debit/Credit Card Fraud Calls. Servicing active ... Job Title: Banking Customer Service Representative (On-Site) Job Description The Banking...reward programs or repricing. Origination of new accounts. Debit/Credit Card Fraud , addressing members report of unauthorized… more
- United States Senate Federal Credit Union (Staunton, VA)
- …to succeed. Able to multitask and practices good organizational skills. + Handles fraud ( Card Services and general Information for submitting fraud ... routine and complex transactions which include cash handling. Possesses strong customer service skills, able to have professional conversations with members.… more
- Otsuka America Pharmaceutical Inc. (Salem, OR)
- …management experience in the specific therapy area + Bilingual skills, particularly Spanish **Key Skills** + Exceptional empathy and active listening abilities + ... fast-paced environment + Superior organizational and time management skills + Customer service focus and professionalism **Physical Requirements** This role requires… more
- DXC Technology (Auburn Hills, MI)
- …to users via phone and other communication channels.** **Log and track customer inquiries using a problem management database, maintaining detailed records and ... documentation.** **Identify, evaluate, and prioritize customer issues to ensure prompt resolution.** **Troubleshoot and resolve hardware/software issues, escalating… more
- Evertec Group, LLC (PR)
- …& Merchant Acquiring Puerto Rico General Responsibilities Responsible for providing excellent customer care with a client service mindset with the ability to use ... approaches in achieving diverse goals. * Responsible for evaluating disputed credit card transactions. * Investigates the disputes cases and determine if the… more
- CRC Insurance Services, Inc. (Fort Worth, TX)
- …and actual damages, identify potential liable parties, recognize and address potential fraud . 4. Conduct thorough damage development, leading to timely and adequate ... business records, invoices, detailed inventory, purchase records, receipts, credit card statements, and ALE documents. Develop appropriate methods of… more
- City National Bank (Newark, DE)
- …Apple Pay, Fraud Support, Loans, Marketing, Online Application Support, and Spanish ) in a high volume fast-paced telephone and technical environment. * Provides ... IRAs and wire transfers. * Processes transactions requests such as credit card and loan payments, address change requests, and forwarding maintenance requests to… more
- American Airlines (Dallas, TX)
- …new/duplicate ATM/Debit cards to members + Provides PINS for cards + Reviews and files fraud and dispute reports on behalf of members + Assists members with credit ... card payments, balance transfers and statement copies + Responds...+ Previous banking or Credit Union experience + Previous customer service experience + Previous Call Center experience **Skills,… more
- DXC Technology (Baton Rouge, LA)
- …the Enterprise Technology Stack to drive new performance levels, competitiveness, and customer experience. Learn more about how we deliver excellence for our ... area of Plant Automation and Controls + Must be a US Citizen or a Green Card holder **Work Environment** + Remote work available + Ability to travel on short notice… more
- Evertec Group, LLC (PR)
- …for the detection and prevention of money laundering related activities and fraud , insider training and conflict of interest policies and procedures, as applicable. ... transform business. Communication: Communicate effectively both oral and written in Spanish and English. Speaks correctly, fluently and provide clear information to… more