- Janus Henderson Investors (Denver, CO)
- …snacks and all employee Happy Hours Must have skills + 3+ years in an IT Service Desk support role + Knowledge of Windows 10/11 and Office 365 applications ... Acting as Tier 2 support specialist for the Global Service Desk T1 team while tackling complex...carried through for JHI employees + Conduct New Joiner IT induction alongside user training on internal applications as… more
- University of Miami (Miami, FL)
- …Miami Health System, "UHealth", IT Department has an exciting opportunity for a Sr . Manager, IT Service Desk . The Sr . Manager, IT Service ... in a leadership or managerial position. + Experience with ServiceNow (or other similar IT Service Management platforms). + Experience in managing remote teams. +… more
- ChenMed (Miami Gardens, FL)
- …within the Service Desk team, the IT Service Desk Technician works closely with senior team members in order to implement predefined processes ... need great people to join our team. The Associate IT Service Desk Technician is... team, the IT Service Desk Technician works closely with senior team… more
- Terracon (Olathe, KS)
- …issues and escalates issues that cannot be resolved in 20 minutes to either a more senior IT Service Desk level or tier 2 support. + Create, modify ... Responsibilities:** + Respond proactively to telephone calls, emails, and chat sent to the IT Service Desk system as the first level of assistance. + Open… more
- City of New York (New York, NY)
- …billion in assets and over 215,000 active and inactive members, retirees and beneficiaries. TRS' IT Service Desk is looking for one Summer Intern to support ... the Service Desk calls for troubleshooting, diagnosis, and...office furniture and prepare boxes for recycling - Assist Sr . ITSM Manager with supporting and managing the ServiceNow… more
- Vectrus (Bangor, WA)
- …complex challenges with integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to ... (CI) Polygraph. Responsibilities + What You'll Do + The Senior Service Desk Specialists are...or more years of experience working in an enterprise IT Service Desk or Help… more
- General Dynamics Information Technology (Arlington, VA)
- … Service ,Help Desk Operations, IT Help Desk ,ITIL Service Desk , IT Service Desk **Certifications:** CompTIA - Security+ - CompTIA - ... this role. You will be interfacing with users and senior staff. Therefore, you should be articulate in your...3+ years of related experience on Service Desk + **Required Technical Skills** : IT … more
- Red River (Lexington, MA)
- …Tasks:** + Reporting to the VP of Account Management, oversee the day-to-day activities of the IT Service Desk to ensure users receive required support in a ... Desk reporting to management + Assist with managing IT projects that leverage Service Desk...to ensure completion of shared goals. + Interacts with senior management for reporting, strategy development and execution planning.… more
- General Dynamics Information Technology (Key West, FL)
- …Trust/Other Required:** None **Job Family:** Systems Analysis **Skills:** Hardware/Software Troubleshooting,Help Desk Services, IT Service Desk , IT ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Senior Systems Analyst Transform technology into opportunity as a Systems Analyst… more
- Beth Israel Lahey Health (Charlestown, MA)
- …response, positive outcomes and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that require ... required. 2. 1-3 years related work experience required in 2 plus years of Service Desk / IT Support experience supporting a large enterprise of end users in a… more
- Tractor Supply Company (Brentwood, TN)
- …The role will provide oversight for IT Operations, storage, servers, cloud computing, IT service desk , end-user support, and vendor management. This role ... Dir, IT Enterprise Infrastructure Services **Overall Job Summary** **Location:**...and processes. 5+ years of proven leadership at a senior level directing a team of manager direct reports… more
- STERIS (Plymouth, MN)
- …Degree required or 6+ years of experience + Minimum of 3-5 years experience with IT Helpdesk/ Service Desk . + 1-2 years of experience with Server ... and/or secondary support for site specific business applications. The Senior IT Site Technician has increased autonomy...missing system patches and updates. * Responds and logs Service Desk tickets, providing phone and hands-on… more
- HCA Healthcare (Nashville, TN)
- …(ACSA) provides support for basic incident resolution and requests reported to the IT Service Desk for all HCA Organizations. Responsibilities include ... 156,000 hours volunteering in our communities. As an Associate IT Client Support Analyst with Parallon you can be...3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off… more
- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure ... associated hardware or software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met and customer… more
- Montana State University (Bozeman, MT)
- …Support) or equivalent certifications. + Knowledge of SolarWinds Web Help Desk . + IT Service Desk support. The Successful Candidate Will + Demonstrate ... technical leadership and advanced support to IT Service Analysts ( Service Desk ), monitor...effective and efficient. Under the direction and guidance of senior IT staff, the Computer Support Specialist… more
- Randstad US (Raleigh, NC)
- …executive level communications - Significant experience in IT support organizations, especially IT Service Desk or related end user support operations - ... successful delivery of industry leading client engagements related to Service Desk , Desk side support,...senior level Director position is responsible for ensuring service excellence across all assigned engagements, with a strategic… more
- CADENT (Philadelphia, PA)
- …What You Will Do: * Serve as the main point of contact and escalation for IT service desk inquiries, ensuring timely and effective resolution. * Provide ... cross-screen campaigns. Right now we are seeking a seasoned Senior Support Analyst to join our IT ...is critical in ensuring the seamless operation of our IT service support, serving as a knowledgeable… more
- Excentium (Jacksonville, FL)
- …Technician (FL) ID:359 Department:All Location:Jacksonville, FL Description Senior Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned ... Sr . Help Desk Technician (FL) Summary...support for incident resolution and requests reported to the service desk . The Specialists are responsible for… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …dispersed personnel with a minimum of five years of experience as a technician performing IT Service Desk or Desktop. - Possess a minimum of five ... of five years of experience as a technician performing IT Service Desk or Desktop...minimum of five years of experience supporting high-level and Senior Government Executive customers with IT requirements.… more
- Hyundai Autoever America (West Point, GA)
- 20149 - Sr Service Desk Rep. West Point, GA (fully onsite) CBU: KaGA PURPOSE: Provide initial employee support for technical inquiries received via phone, ... equivalent work experience WORK EXPERIENCE - 7+ years' experience in the IT field. SKILLS/KNOWLEDGE: * Basic understanding of networking. * Troubleshooting skills. *… more