- TEKsystems (Indianapolis, IN)
- Senior Service Desk Analyst Onsite, Indianapolis, IN Technical Skill + Customer Service + Troubleshooting + ServiceNow + Active Directory + Okta + ... VPN + Windows + Imaging Description The Senior Service Desk Analyst serves as the main contact for technical support, addressing IT issues, resolving… more
- TEKsystems (Indianapolis, IN)
- Sr . Service Desk Analyst (Hybrid) Location: Onsite in Indianapolis, IN (Mon-Wed), Remote (Sun) Schedule: + Shift: Sun-Tues, 7am-7pm; Wed, 7am-11am ... weeks, Mon-Fri, 8am-5pm onsite + On-Call Rotation: Mon-Sun, 7am-7pm Overview: We're seeking a Sr . Service Desk Analyst with strong customer service … more
- City of New York (New York, NY)
- …of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Procurement Operations Specialist. Duties include: - Troubleshoot PO ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- City of New York (New York, NY)
- …of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Vendor Management Specialist. Duties include: - Performing delegated and ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- Intuit (Tucson, AZ)
- **Overview** The Live Expert Service Desk Supervisor's role is to oversee the Service Desk staff and ensure that end users are receiving the appropriate ... of end-user help requests, including the monitoring, tracking, and coordination of Service Desk functions. The Service Desk Supervisor will also… more
- Intuit (Tucson, AZ)
- …3 days a week. **Responsibilities** Strategy & Planning + Establish and enforce Help Desk service level agreements in consultation with end users to establish ... team. + Proven track record of developing and providing Service Level Agreements and Help Desk deliverables....and providing Service Level Agreements and Help Desk deliverables. + Solid relationship management and performance management… more
- GovCIO (Washington, DC)
- …and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues ... USD $58,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/tier-1- service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5201_… more
- BXP (Boston, MA)
- …analysis and ongoing improvements. Technology Implementations + Manage process, service , and technology improvement initiatives and assume ownership of ServiceNow ... and/or self-manage projects. + Demonstrated commitment to and proficiency in customer service culture. Exhibits and champions excellence in work habits and a… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- HCA Healthcare (Nashville, TN)
- …key technical resource responding to end user desktop incidents and requests reported to the Service Desk . Technical Analyst II will also be responsible for ... support of IT&S desktop equipment and software + Effectively works with customers, Service Desk and Technical Services personnel + Participates in meetings,… more
- HCA Healthcare (Asheville, NC)
- …key technical resource responding to end user desktop incidents and requests reported to the Service Desk . Technical Analyst II will also be responsible for ... support of IT&S desktop equipment and software + Effectively works with customers, Service Desk and Technical Services personnel + Participates in meetings,… more
- HCA Healthcare (Savannah, GA)
- …key technical resource responding to end user desktop incidents and requests reported to the Service Desk . Technical Analyst II will also be responsible for ... an organization that invests in you as a Technical Analyst II? At Memorial Health University Medical Center, you...desktop equipment and software + Effectively works with customers, Service Desk and Technical Services personnel +… more
- NTT America, Inc. (VT)
- …ITSM ticketing system + ITIL v3 or higher + IT Certifications: HDI Support Center Analyst , Service Desk , MCITP, MCSA, MCA, RedHat, Linux or equivalent + ... organization, apply now. We are currently seeking a IT Service Desk Supervisor/lead to join our team...and verbal communication skills and an ability to brief senior level customer officials. + Proven reporting experience and… more
- TECO Energy (Tampa, FL)
- **Title:** Sr . Desktop Support Analyst , Service Now Focus, Progression **Company** : Tampa Electric Company **Location:** Midtown East Tower **State and ... and application interface issues following the guidelines for IT Service Desk . 1. Complete password resets for...objects up to 25 pounds on a routine basis. ** SENIOR DESKTOP SUPPORT ANALYST ** **Additional Duties and… more
- Johns Hopkins University (Baltimore, MD)
- …the Homewood Campus, with occasional support at East Baltimore and APL campuses. Senior IT Technical Solution Analyst assists with AV configuration, hybrid ... and event environments for faculty, staff, and students. The Sr . Technical Support Analyst performs PC, peripheral...graduation equivalent. + Three years related experience, including help desk or comparable IT client service experience.… more
- Carnival Cruise Line (Miami, FL)
- The Senior Casino Marketing Analyst is responsible for leading the execution and optimization of casino campaigns targeting high-value guests. This role designs, ... analytics, and reporting to maximize net revenue and enhance profitability. The Senior Casino Marketing Analyst collaborates with Global Gaming (GG), Revenue… more
- Guthrie (Corning, NY)
- This is an ON-SITE position located in Corning, NY. Summary: The Sr . Analyst , Desktop Support is responsible for the maintenance, installation, repairs and ... devices to support critical healthcare operations across The Guthrie Clinic (TGC). The Sr . Analyst documents, upgrades and/or replaces hardware and software as… more
- AeroVironment (Petaluma, CA)
- …goals and objectives + Experience working with Oracle Support + Experience with Service Desk ticketing System **Other Qualifications & Desired Competencies** + ... **Worker Type** Regular **Job Description** **Summary** ** Sr . Enterprise Application Analyst Fusion Supply...business cases to define high-level product features and desired service levels for existing and emerging IT offerings +… more
- City of New York (New York, NY)
- …is recruiting for one (1) Computer Specialist (SW) Level II, to function as Sr . Security Access Management Analyst , who will: - Manage two domains Windows ... MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE The Department of Social Services (DSS) is...operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be… more
- Two95 International Inc. (Wayne, PA)
- Title : Sr IT Support Analyst Location : Wayne,...(Best Possible) YOU'RE GOOD AT: + Monitoring JIRA Help Desk system for work intake from problem tickets to ... service requests + Providing Tier 1-3 hardware support on...analysis for problem elimination, with a focus on customer service and innovation. + Maintain workstation inventory and licensing… more