- Microsoft Corporation (New York, NY)
- …we are looking for people with a passion for delivering customer success. As a Support Escalation Manager , you will be the primary contact managing escalated ... support experiences to our customers to gain and keep their trust. Our Support Escalation Manager will be positioned and aligned with our customers as… more
- BrightSpring Health Services (Louisville, KY)
- …business impact of an outage and set appropriate incident priority when engaging IT support teams. The Incident Escalation Manager will also be responsible ... Our Company BrightSpring Health Services Overview The Incident Escalation Manager oversees the Manager...document processes and ensure alignment on all aspects of support process. + Adjusts the incident management process as… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …customer escalation management support to Customer Experience teams. The Escalation Manager will act as a liaison and coordinate internal efforts to ... have a significant impact on our customer's business. The Escalation Manager will also be responsible for...Basic Qualifications: + 2+ years of experience in customer support , escalation management or related field +… more
- M. C. Dean (San Jose, CA)
- …systems designs and equipment in a lab/pre-deployment setting. + Available for 24/7 on-call support as an escalation manager during assigned shifts. + ... world for the better. We are seeking a **Project Manager - High End Residential Security & Technology Solutions**...Managing daily operations with the project sustainment and support team working on 24/7 call rotation and preventative… more
- Keurig Dr Pepper (Frisco, TX)
- **Job Overview:** Seeking a skilled and experienced Escalation Manager to oversee customer complaint handling and escalation resolution within our call ... high-level consumer issues, and ensuring service excellence across all touchpoints. The Escalation Manager will also directly supervise a Consumer Relations… more
- Applied Materials (Santa Clara, CA)
- …Careers website to learn more about careers at Applied. **Job Role: Spares Escalation Project Manager ** **Key Attributes for Candidate Position:** + Highly ... your whole self and your whole family. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at… more
- Walmart (Bentonville, AR)
- **Position Summary ** **What you'll do ** As a Partnership Manager for Walmart Fulfillment Services (WFS) which is a fast-paced, new fulfillment operation, your role ... the stake holders and update the leadership + Track escalation action items to bring closure with bias for...in all forms, with no shortage of guidance and support for you as you grow and develop your… more
- The Hertz Corporation (Chicago, IL)
- …adherence to ITSM's Change, Incident and Problem Management processes + Provide on-call manager escalation support for production incidents and incidents ... will be accountable for the overall delivery, solution and support of database services in the open systems environment...SDL will be the first point of contact for escalation /resolution of client issues and lead incidents until resolution.… more
- Amazon (Tempe, AZ)
- Description Manager III, Risk Management - WW Executive Escalations About the Role: We are seeking an experienced professional to join our Risk Mitigation, ... Escalations Reduction, and Quality Assurance (REs-Q) organization as a Manager III within the Worldwide Executive Escalations division. This critical role leads… more
- Publix (Alpharetta, GA)
- …training materials, and general guidance for various application and infrastructure support teams, furthering the Infrastructure Escalation Engineering mission ... **32992BR** **Position Title:** Sr Engineer 2 - Escalation Engineering (Alpharetta, GA) **Department:** Publix Technology **Location:** Alpharetta,GA near Atlanta… more
- Bank of America (Chicago, IL)
- Third Party Information Security Escalation Management and Oversight Chicago, Illinois;Washington, District of Columbia; Addison, Texas; Charlotte, North Carolina; ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Chicago/Third-Party-Information-Security- Escalation -Management-and-Oversight\_25017629) **Job Description:** At Bank of America, we are… more
- Safran (Peachtree City, GA)
- Customer Support Manager OAM Company : Safran Aerosystems Services Job field : Customer services and support Location : Peachtree City , Georgia , United ... one click Any questions ? **Job Description** The Customer Support Manager OAM (Original Aircraft Manufacturer) plays...into three main sections: 1. Customer Relationship and Operational Support : * Serve as a facilitator and escalation… more
- Belcan (Cincinnati, OH)
- IT Support Services Manager Job Number: 357883 Category: -Software & Systems SBU Description: An IT Support Services Manager job is currently available ... must be able to pass a drug test prior to starting. The ITSM - IT Support Services Manager 's responsible for day-to-day operations of the Level 1 triage team.… more
- Amazon (Nashville, TN)
- …communities, and long-term growth potential. Our team is seeking a Sr. Program Manager to build and lead our escalation management framework, ensuring ... that enable program scale, you may be just right for this Sr. Program Manager role on the AFP Marketing, Acquisition and Experience team. Amazon Freight Partner… more
- Wells Fargo (San Francisco, CA)
- About this role: The Manager , Agreement Support Team is a new role responsible for providing daily oversight of the newly combined Negotiation Support Team ... efficiency and a high-quality work product. In addition, the manager is responsible for helping to drive process and...role is tasked with identifying synergies across the Agreement Support Team, enhancing processes, and building a more integrated… more
- Bank of America (New York, NY)
- Global Markets, Business Support Manager New York, New York **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/New-York/Global-Markets--Business- Support - Manager \_25021462) **Job Description:** At Bank of America,… more
- GE Appliances, a Haier company (Louisville, KY)
- …and continuous improvement in safety, quality, delivery, and cost. **Position** Manager , Manufacturing Operations -2nd Shift **Location** USA, Louisville, KY **How ... You'll Create Possibilities** MANUFACTURING OPERATIONS: Provides support to the value stream Business Leader by leading...Maintain a good technical knowledge of operations; follow the escalation process to address and respond to abnormalities and… more
- Wells Fargo (Los Angeles, CA)
- **About this role:** Wells Fargo is seeking a Branch Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about our ... in various aspects of operations, compliance, and technology + Collaborate with the Brokerage Support Manager and other support team members, as projects… more
- Wells Fargo (Vero Beach, FL)
- **About this role:** Wells Fargo is seeking a Branch Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about the ... in various aspects of operations, compliance, and technology + Collaborate with the Brokerage Support Manager and other support team members, as projects… more
- Celonis (Raleigh, NC)
- …Support and you will be based in Raleigh, USA. **The Role:** As a Customer Support Delivery Manager , you will be responsible for the renewal of Premium ... the business. You will also be their point of escalation and ensure a regular cadence of meetings with... contract and support OLAs. As a Support Delivery Manager , you will ensure a… more