- CBRE Government and Defense Services (Mclean, VA)
- …and related applications. This role bridges technical administration with frontline support, offering Tier 1 help desk assistance, troubleshooting ... applications. This role bridges technical administration with frontline support, offering Tier 1 help desk assistance, troubleshooting application… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Senior Specialist II** Location...resolves technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets ... NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time...Tier I support **Essential Functions:** + Provide onsite desk -side and remote technical support. The onsite support may… more
- Home Depot (Atlanta, GA)
- **Position Purpose:** The Product Support Technician is responsible for handling Tier 1 support calls, guiding callers through problem resolution, managing open ... help requests via phone, tickets and remote support ( desk -side as needed) in a courteous manner; escalates accordingly...POP), Active Directory, and Citrix Servers + Experience providing Tier 1 -2 support for store and non-store… more
- Red River (Chantilly, VA)
- …affect others; you seek to make those around you successful. We are looking for a Tier 1 Technician to join our growing **on-site** team at our HQ located in ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...Chantilly, VA! The Tier 1 Technician is primarily responsible for… more
- Epsilon, Inc (Greenville, SC)
- …technology experience, including at least three (3) years of leadership experience in a help desk or call center environment. + Highly organized with attention ... **Deputy Service Desk Manager** **Epsilon is now part of AMERICAN...31, 2025, transitioning fully to AMERICAN SYSTEMS on January 1 , 2026. We're committed to a smooth transition and… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …efforts and mentor Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role supporting systems engineering and networking operations. If ... If you are looking for a career as a Tier 2 Cloud Support agent and you are interested...wide range of related disciplines.? The successful applicant will: 1 . Diagnose and resolve access, connectivity, and authentication issues… more
- Sharp Electronics Corporation (Kingsport, TN)
- **Overview** The National Help Desk Technician is an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to ... reported issues in a helpdesk environment if necessary and requested **Qualifications** + 1 to 3 years' experience in a technical support role + Current Microsoft… more
- NuAxis Innovations (Washington, DC)
- …through tracking systems to ensure a timely resolution. (ie: ITSM tool- CA Service Desk , SharePoint, etc.) + Provides targeted TIER 2 Support for applications ... **PC Deployment Technician** Location **Washington, DC** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make… more
- Epsilon, Inc (Alexandria, VA)
- …of work experience in the computer field, with a minimum of two (2) years in a help - desk area, and two (2) years at a mid/senior level position, to include the ... AMERICAN SYSTEMS until December 31, 2025, transitioning fully to AMERICAN SYSTEMS on January 1 , 2026. We're committed to a smooth transition and look forward to what… more
- Epsilon, Inc (Alexandria, VA)
- …new responsibilities business needs change. **Preferred Qualifications:** + One or more Help Desk Institute (HDI) certification preferred; HDI Support Center ... 31, 2025, transitioning fully to AMERICAN SYSTEMS on January 1 , 2026. We're committed to a smooth transition and...and ITIL Service Operations Certification + Experience managing a Tier 2 specialized support desk in a… more
- Tyto Athene (San Diego, CA)
- …Dayton, OH and Patuxent River, MD. The Service Desk Team provides a mixture of Tier 1 .5 and Tier 2 desktop support to DAU faculty, staff, and classroom ... related field or equivalent. + 3+ years industry experience, support center or help desk . + ITIL Foundations Certification desired. + Microsoft certification… more
- Vaco (Dallas, TX)
- …and direct-hire positions in the areas of information technology, ranging from Help Desk Support and Application Development to Network Engineering, CIOs, ... explore the career of a lifetime. + Ranked the # 1 Best Staffing Firm to Work for in North...to assess qualifications. + Work with sales team to help drive the delivery strategy for consultants and candidates.… more
- Tyto Athene (Reston, VA)
- …SSO integrations. + Provide Tier III support and work with Desktop Support/ Help Desk personnel, both internal and external (vendors), to provide resolutions ... of an integrated team including cybersecurity specialists, network engineers, service desk analysts, and other personnel. Applicant should be multi-disciplined with… more
- Red River (Chantilly, VA)
- …remote access, and business-critical software + Ability to assess, triage, and resolve Tier 1 technical issues quickly and accurately while following established ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in… more
- Wheeler Machinery (Salt Lake City, UT)
- …**A** Requirements **Duties and Responsibilities** Ticket Management: + Assess, plan, and resolve Tier 1 & 2 issues efficiently and effectively to ensure minimal ... stringent security best practices. The position involves providing level 1 & 2 technical support, addressing a diverse range...**Qualifications** Education/Experience: + 3-5 years of experience in a Help Desk or IT support environment. +… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support KITS and our government customer in ... qualified, experienced and self-motivated individual to perform the duties of a Tier 1 Help Desk Engineer to support a potential future business… more
- Motion Recruitment Partners (Phoenix, AZ)
- Tier 1 Help Desk Phoenix, Arizona **Onsite** Contract $15/hr - $20/hr This is a full time opportunity based in the Phoenix area with a growing technology ... preferred + Customer service experience in a call center environment + Help desk or technical support experience preferred + Knowledge and experience of… more
- Centre Technologies (Dallas, TX)
- …to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Our Company Culture: Our diverse workforce ... reports to immediate supervisor and or Project Manager (if so assigned) + Help turn business problems into technical solutions + Manage deployment of equipment in… more
- TEKsystems (Orlando, FL)
- …windows, help , desk , troubleshoot Top Skills Details: Trouble,Tickets, Tier , 1 ,active,directory,windows, help desk ,troubleshoot,service desk ... TEKsystems is seeking an experienced Tier 1 Service Desk ...TEKsystems is seeking an experienced Tier 1 Service Desk analyst for a...at least two years of experience working on a Help Desk / Service Desk … more
- Robert Half Technology (Des Moines, IA)
- …to grow your technical expertise in a dynamic work environment. Responsibilities: * Deliver Tier 1 help desk support, addressing user inquiries ... Help Desk Analyst I to provide Tier 1 technical support for our team in...2 years of experience in a Tier 1 technical support or help desk … more
