- CBRE Government and Defense Services (Mclean, VA)
- …and related applications. This role bridges technical administration with frontline support, offering Tier 1 help desk assistance, troubleshooting ... applications. This role bridges technical administration with frontline support, offering Tier 1 help desk assistance, troubleshooting application… more
- COOLSOFT (Madison, WI)
- Help Desk IAM Consultant (Jobs in Madison,...candidate will be required to come into the office 1 day each week. The contractor will be required to ... in Madison, WI Skills required Customer Service, Communication Skills, Help Desk , IAM Open Date 15-Oct-2025 Close...public users of DWD applications, performing 1st and 2nd Tier computer support for internal DWD staff, and managing… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Senior Specialist II** Location...resolves technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets ... NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time...Tier I support **Essential Functions:** + Provide onsite desk -side and remote technical support. The onsite support may… more
- Epsilon, Inc (Greenville, SC)
- …technology experience, including at least three (3) years of leadership experience in a help desk or call center environment. + Highly organized with attention ... **Deputy Service Desk Manager** **Epsilon is now part of AMERICAN...31, 2025, transitioning fully to AMERICAN SYSTEMS on January 1 , 2026. We're committed to a smooth transition and… more
- Sharp Electronics Corporation (Kingsport, TN)
- **Overview** The National Help Desk Technician is an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to ... reported issues in a helpdesk environment if necessary and requested **Qualifications** + 1 to 3 years' experience in a technical support role + Current Microsoft… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …efforts and mentor Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role supporting systems engineering and networking operations. If ... If you are looking for a career as a Tier 2 Cloud Support agent and you are interested...wide range of related disciplines.? The successful applicant will: 1 . Diagnose and resolve access, connectivity, and authentication issues… more
- NuAxis Innovations (Washington, DC)
- …for Tier I and Tier II staff as needed. + Coach Help Desk personnel, guiding, teaching, and implementing best business practices. + Establish training ... **Technical Trainer** Location **Washington, DC** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a...plans and provide Help Desk personnel with refresher training as… more
- Epsilon, Inc (Alexandria, VA)
- …of work experience in the computer field, with a minimum of two (2) years in a help - desk area, and two (2) years at a mid/senior level position, to include the ... AMERICAN SYSTEMS until December 31, 2025, transitioning fully to AMERICAN SYSTEMS on January 1 , 2026. We're committed to a smooth transition and look forward to what… more
- Epsilon, Inc (Alexandria, VA)
- …new responsibilities business needs change. **Preferred Qualifications:** + One or more Help Desk Institute (HDI) certification preferred; HDI Support Center ... 31, 2025, transitioning fully to AMERICAN SYSTEMS on January 1 , 2026. We're committed to a smooth transition and...and ITIL Service Operations Certification + Experience managing a Tier 2 specialized support desk in a… more
- NuAxis Innovations (Washington, DC)
- …Service Management (ITSM) or IT Operations roles. + Demonstrated experience supervising enterprise IT Help Desk or Service Desk operations. + Proven ability ... **Operations Supervisor** Location **Washington, DC** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer… more
- NuAxis Innovations (Washington, DC)
- …through tracking systems to ensure a timely resolution. (ie: ITSM tool- CA Service Desk , SharePoint, etc.) + Provides targeted TIER 2 Support for applications ... **PC Deployment Technician** Location **Washington, DC** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make… more
- Vaco (Dallas, TX)
- …and direct-hire positions in the areas of information technology, ranging from Help Desk Support and Application Development to Network Engineering, CIOs, ... explore the career of a lifetime. + Ranked the # 1 Best Staffing Firm to Work for in North...to assess qualifications. + Work with sales team to help drive the delivery strategy for consultants and candidates.… more
- The Kinetic Group (Lonoke, AR)
- …Manager and is based out of our Lonoke, Arkansas office. **What you'll do:** + Provide Tier 1 and Tier 2 support for desktops, laptops, mobile devices, ... and software systems. + Respond to and resolve service desk tickets in a timely manner. + Troubleshoot issues...- we** **are the people developing the products that help ** **customers the world over.** The Kinetic Group is… more
- Stony Brook University (Stony Brook, NY)
- …+ Provide updates to managers and technical guidance to coworkers. Work from within the Help Desk system and update tickets in a timely manner. + Provide insight ... for more information). + Leading the way as the # 1 ranked institution in the AAU and #3 of...enterprise-level systems. **Technical Support:** + Providing first and second tier daily support for all SHWPS IT needs. +… more
- Tyto Athene (Reston, VA)
- …SSO integrations. + Provide Tier III support and work with Desktop Support/ Help Desk personnel, both internal and external (vendors), to provide resolutions ... of an integrated team including cybersecurity specialists, network engineers, service desk analysts, and other personnel. Applicant should be multi-disciplined with… more
- Red River (Chantilly, VA)
- …remote access, and business-critical software + Ability to assess, triage, and resolve Tier 1 technical issues quickly and accurately while following established ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in… more
- Wheeler Machinery (Salt Lake City, UT)
- …**A** Requirements **Duties and Responsibilities** Ticket Management: + Assess, plan, and resolve Tier 1 & 2 issues efficiently and effectively to ensure minimal ... stringent security best practices. The position involves providing level 1 & 2 technical support, addressing a diverse range...**Qualifications** Education/Experience: + 3-5 years of experience in a Help Desk or IT support environment. +… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support KITS and our government customer in ... qualified, experienced and self-motivated individual to perform the duties of a Tier 1 Help Desk Engineer to support a potential future business… more
- Centre Technologies (Dallas, TX)
- …to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Our Company Culture: Our diverse workforce ... reports to immediate supervisor and or Project Manager (if so assigned) + Help turn business problems into technical solutions + Manage deployment of equipment in… more
- Robert Half Technology (Des Moines, IA)
- …to grow your technical expertise in a dynamic work environment. Responsibilities: * Deliver Tier 1 help desk support, addressing user inquiries ... Help Desk Analyst I to provide Tier 1 technical support for our team in...2 years of experience in a Tier 1 technical support or help desk … more
