- Cayuse Holdings (Pendleton, OR)
- **Overview** The Tier 1 .0 Helpdesk Specialist acts in a customer service capacity responding to customer requests on the Client SAP applications via phone, ... USD $13.20 - USD $16.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/2384/ tier - 1 .0- helpdesk -specialist/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834356743) **Location** _US-OR-Pendleton_… more
- TEKsystems (Coppell, TX)
- Job Summary: We are seeking a customer-focused and tech-savvy Tier 1 Help Desk Technician to provide first-level technical support to end-users. This role is ... (eg, ServiceNow, Jira, Zendesk). + Escalate unresolved issues to Tier 2/3 support teams with detailed documentation. + Assist...procedures and contribute to knowledge base documentation. Qualifications: + 1 + year of experience in a help desk or… more
- TEKsystems (Anchorage, AK)
- TEKsystems is seeking 1 End User Helpdesk Support Technician...Friday 8- 5 position on-site in Anchorage, AK The Tier 1 End User Support Technician will ... be responsible for answering first- tier service desk calls. The candidate will work over...ABILITIES Education: Associate's degree or equivalent work experience. Experience: 1 year of Enterprise Windows OS experience. Previous Help/Service… more
- BOOZ, ALLEN & HAMILTON, INC. (Arlington, VA)
- …of experience providing customer and user support to an IT operations environment + Experience as a Tier 1 helpdesk techni cia n or with resp ond ing to ... Helpdesk Technician The Opportunity: Your combination of people...the technology supporting the DoD? We're looking for a Helpdesk Techni cia n with a solid background in… more
- Insight Global (Arlington Heights, IL)
- …. Skills and Requirements 2-3 years of experience in a Tier 1 helpdesk /desktop support role Experience with ... process, troubleshoot common access problems, and escalate unresolved or complex issues to Tier 2 support as appropriate. All support will be delivered via inbound… more
- Sharp Electronics Corporation (Downers Grove, IL)
- …The National Helpdesk Technician is an entry-level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise-sized ... Respond to calls, tickets, and emails to troubleshoot reported issues in a helpdesk environment + Monitor Backup offerings and escalate alerts + Reconcile licensing… more
- M. C. Dean (Austin, TX)
- …Information Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support. Main responsibilities include but are ... and changing the world for the better. We are seeking a **System Administrator 1 ** to join our **Security and Electronic Systems (SES)** business Unit. As part of… more
- Georgia Military College (Fairburn, GA)
- …with classroom technology and makes technological updates/recommendations to meet changing needs. Provides tier 1 helpdesk support to students to answer ... duties as assigned. Media/Technology Related: + Works with Main campus to resolve tier 1 student, faculty, and staff IT helpdesk tickets on accounts and… more
- M. C. Dean (Annapolis Junction, MD)
- …of Information Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier 2 ... (Escalation) problem identification, diagnosis and resolution of problems and supports the escalation and communication of status to agency management and internal customers. This position requires onsite support at a single work location in the Washington DC… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 2 Helpdesk Technician (EITAAS-2024-23089): Bowhead seeks a Tier 2 Helpdesk Technician that will provide multiple tier support to ... providing the initial set up and operational expansion of the Wave 1 Enterprise Service Desk, Unified Endpoint Management, and Enterprise Support Services.… more
- Waverly Health Center (Waverly, IA)
- …+ Collects the required information for requests and enters the information into the Helpdesk portal. + Provides first- tier problem resolution to Helpdesk ... SCHEDULE FTE: 1 .0 PRIMARY FUNCTIONS Provides high-quality customer service to...inventory of desktop equipment, peripherals, hardware, and software. + Helpdesk Support: + Answers and responds to phone and… more
- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- …problems not isolated by SMART-T Built In Test (BIT) or system alert messages. + Provide Tier 1 and Tier 2 support for supported systems and will facilitate ... escalation to Tier 3 as needed + Support and review applicable...Experience Requirements + 2-3 Years of SATCOM experience + 1 + Years of experience in helpdesk is… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the… more
- Samsung SDS America (Hazleton, PA)
- …or equivalent experience in warehouse systems (hardware and software) support setting with proven Tier 1 IT Support + Knowledge of IT principles, concepts and ... its logistics business with Business Process Outsourcing. As Korea's no. 1 IT service provider, Samsung SDS has completed a...SDS America, Inc. is looking for Warehouse IT & Helpdesk Support ensures coverage of any IT related items… more
- Hidden Level (Syracuse, NY)
- …enhance security across various environments. As we expand, we're looking for an IT Helpdesk Technician who will serve as the first line of defense in supporting ... in a timely and professional manner, documenting issues and solutions in the helpdesk system. + Support and troubleshoot user issues across macOS, Windows 10, and… more
- Genesee Community College (Batavia, NY)
- …currently registered) Posted On: Mon May 19 2025 Job Description: GENERAL FUNCTIONS The HelpDesk Technician will provide tier 1 triage and technical support ... of time and be able to lift 50lbs. Additional Information: Work Schedule / Availability: Helpdesk hours are Mon - Friday 8am - 4pm. Minimum of a 2 hour shift… more
- Trace Systems Inc (Shaw AFB, SC)
- …SC. The job responsibilities include, but are not limited to: Provide Tier 1 technical support (performing initial trouble ticket/call prioritization, diagnosis, ... Job Overview Job Title: Helpdesk Specialist II Location: Shaw AFB, SC Job...resolution of basic client hardware and software issues); Provide Tier 1 hands-on support to users on… more
- TEKsystems (Kansas City, KS)
- …City Metro area. Remote work from home. Must have previous over the phone helpdesk / service desk experience to be considered Description: 6-month contract to hire ... Help Desk position. This position requires at least 1 year of Service Desk or Help Desk experience....moderately complex problems while referring more complex problems to tier 2 technicians. Assist users inquiring how to use… more
- Insight Global (Windsor Mill, MD)
- Job Description Manage the ticket queues for the Tier 1 and Tier 2 CCaaS (AWS Connect) application support team. Provide guidance and assistance to Tier ... impacts. Provide recommendations on tasks that may be handled by the Tier 1 and Tier 2 resources. Provide CCaaS 800 Number support when needed (high call… more
- Alaant (Glens Falls, NY)
- …seeking an individual to lead and manage a team for their Tier 1 and Tier 2 helpdesk . Great benefits and work/life balance!** **Hours and Benefits for ... the IT Support Manager:** + On-site Monday-Friday + $65,000 - $85,000 + Paid Time Off, plus paid Holidays + 401k with employer match (3%), a fully funded ESOP plan, Pension Plan (6%) AND Profit-Sharing Plan! + Medical, Dental and Vision insurance… more