- Leidos (Reston, VA)
- …This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is technical, customer oriented ... and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or Remedy. This individual should be detail oriented in order to capture customer inquiries… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …Technician, Customer Service Technician, Client Support Specialist, Call Center Support Agent, Helpdesk Support Analyst , Software Support, etc. Powered by JazzHR ... members to join our wonderful team! As an Application Analyst , you will be at the heart of the...professionalism, while providing a personal experience to our customers. Tier I agents are responsible for advocating for and… more
- City of New York (New York, NY)
- …resolution. The Bureau of Business Information Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support ... in the country, with nearly 6,000 employees. We deliver 1 . 1 billion gallons of high-quality drinking water...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical… more
- General Dynamics Information Technology (Washington, DC)
- …** ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1 .5 Service Desk Technician. + Delivering excellent customer service and quick ... issues for customer via chat, email, and deskside support. + Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting and repair of… more
- CAI (Alexandria, VA)
- …customers with varying levels of technical expertise + Act as escalation point for the Tier 1 support + Troubleshoot desktop, laptop, printers when needed + May ... We are looking for a motivated Senior Help Desk Analyst ready to take us to the next level!...when problems cannot be resolved remotely + The Support Technician/ Tier 2 also provides standard Enterprise application and/or customized… more
- MyFlorida (Tallahassee, FL)
- …Office Suite 2010 and 2013. Proficient in Outlook and/or O365. DESCRIPTION This is a Tier 1 Help Desk position that primarily provides application support to the ... OFFICE AUTOMATION ANALYST - 60034400 Date: May 23, 2024 Location:...Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) Working Title: Entry Level Helpdesk Agent Department of Children and Families ANTICIPATED VACANCY… more
- CACI International (VA)
- …**What You'll Get to Do:** + Support end-user applications and work with a multi- tier service desk as well as work with software development teams to help research, ... of working with end user business applications/software. + Provide Tier 2 Knowledge Based Articles to a centralized knowledge...limited to: + 3-year check for felony convictions + 1 year check for illegal drug use + … more