- TEKsystems (Coppell, TX)
- …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 ... years of experience working with "help desk ticketing tools" ie Service Now Experience supporting Work from Home end-users Experience working remotely yet as a team member Skills: Ability to troubleshoot common Windows related issues Working knowledge of… more
- TEKsystems (Coppell, TX)
- …looking for candidates that have completed the A+ certification or the Google IT Support Certifications. If you have not completed the certifications but are 90% of ... the way through studies, please still apply! Pay and Benefits The pay range for this position is $16.25 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to… more
- M. C. Dean (San Jose, CA)
- …Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support . Main responsibilities include but are ... for the better. We are seeking a **System Administrator 1 ** to join our **Security and Electronic Systems (SES)**...Help desk phone calls; triage initial phone calls providing support and determine when escalation is required. + Utilize… more
- Sharp Electronics Corporation (Downers Grove, IL)
- … Helpdesk Technician is an entry-level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise-sized clients with ... tickets, and emails to troubleshoot reported issues in a helpdesk environment + Monitor Backup offerings and escalate alerts...1 to 3 years' experience in a technical support role + Current Microsoft Desktop Certification is highly… more
- M. C. Dean (Annapolis Junction, MD)
- …of Information Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier ... agency management and internal customers. This position requires onsite support at a single work location in the Washington...not limited to: + Contribute to physical security system support to meet service level agreements. + Support… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- …Bowhead seeks a Tier 2 Helpdesk Technician that will provide multiple tier support to end users. They will support a newly awarded contract ... providing the initial set up and operational expansion of the Wave 1 Enterprise Service Desk, Unified Endpoint Management, and Enterprise Support Services.… more
- Waverly Health Center (Waverly, IA)
- …accurate documentation of inventory of desktop equipment, peripherals, hardware, and software. + Helpdesk Support : + Answers and responds to phone and electronic ... SCHEDULE FTE: 1 .0 PRIMARY FUNCTIONS Provides high-quality customer service to...information for requests and enters the information into the Helpdesk portal. + Provides first- tier problem resolution… more
- Candela Corporation (Marlborough, MA)
- …treat. **Overview** Candela is seeking a Senior Help Desk Specialist to provide Tier 1 - Tier 3 advanced technical support services for a mixed platform ... provide the highest levels of clinical, technical, and customer support and continue to build on the longstanding partnerships...monitoring system health. . Serve as an escalation point ( tier 2 and 3) for the helpdesk … more
- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- …by SMART-T Built In Test (BIT) or system alert messages. + Provide Tier 1 and Tier 2 support for supported systems and will facilitate escalation ... Clearance Work Schedule:Onsite, Full-Time Role Overview: As a SATCOM helpdesk technician, you will provide technical support ...to Tier 3 as needed + Support and… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir,...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members ... VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA...Qualifications: + Bachelor's degree in a related field and 1 + years of relevant experience. + A combination of… more
- Hidden Level (Syracuse, NY)
- …in a timely and professional manner, documenting issues and solutions in the helpdesk system. + Support and troubleshoot user issues across macOS, Windows ... environments. As we expand, we're looking for an IT Helpdesk Technician who will serve as the first line...reliable, and fully operational. A strong understanding of user support , system administration, and IT best practices is essential… more
- Genesee Community College (Batavia, NY)
- …On: Mon May 19 2025 Job Description: GENERAL FUNCTIONS The HelpDesk Technician will provide tier 1 triage and technical support for the ITS HelpDesk . ... by the supervisor. + Answer inbound calls + Create support tickets + Triage and re-assign new unassigned tickets...to lift 50lbs. Additional Information: Work Schedule / Availability: Helpdesk hours are Mon - Friday 8am - 4pm.… more
- Trace Systems Inc (Shaw AFB, SC)
- …AFB, SC The job responsibilities include, but are not limited to: Provide Tier 1 technical support (performing initial trouble ticket/call prioritization, ... Job Responsibilities Trace Systems is actively recruiting for a Helpdesk Administrator I to support the AFCENT...resolution of basic client hardware and software issues); Provide Tier 1 hands-on support to… more
- General Dynamics Information Technology (Bethesda, MD)
- …public health, working at the prestigious National Institutes of Health main campus. You will provide Tier 1 support to important NLM clients, as well as ... need in an incident management system + Performing first-line ( tier 1 ) support to determine...1 or higher environment + Working knowledge of Helpdesk software and remote control interactions + Knowledge of… more
- Envita Medical Center (Scottsdale, AZ)
- …in Arizona. Primary Job Responsibilities: * Provide Tier 1 and Tier 2 level desktop support via phone, email, and ticketing system. * Responsible ... Job Title: IT Support Specialist / Cabling Technician ( Tier ...hardware, software, and information systems. You will provide advanced helpdesk computer support to more than 200… more
- Proven IT (Phoenix, AZ)
- Tier 1 Engineer Phoenix, AZ (http://maps.google.com/maps?q=Gateway+I+Phoenix+AZ+USA+85008) * IT Apply Job Type Full-time Description The Tier I Engineer is ... support . This is the basic level of customer support . The Tier I Engineer is a...required to understand the inner workings. Responsibilities + Aids support to the Proven IT Helpdesk which… more
- Insight Global (Hampton, VA)
- …and be responsible for providing Tier - 1 network monitoring, operational support , and Helpdesk services across a global enterprise. Their day to day ... Global is seeking a qualified TS Network Monitor in support of one of our large federal clients at...logs for troubleshooting and capturing metrics * Provide technical support in data network planning, engineering, and design, as… more
- City of New York (New York, NY)
- …Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the ... remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to...procedures on software and hardware deployments, account administration, and helpdesk tasks. Provides support related to testing… more
- Insight Global (Ithaca, NY)
- …. Skills and Requirements * 1 -3 years of experience in a helpdesk /desktop support role with an emphasis on phone support vs. ... Insight Global's engineering client is looking for a Help desk Support technician that will provide Level 1 and 2 support sitting in upstate new york.… more
- ManTech (Chantilly, VA)
- …Military ID services, PIN resets, and Helpdesk support + Providing Tier 1 support for Identity, Access, and Credentialing within a customer-facing ... cybersecurity operations in a dynamic environment. You will provide essential Tier 1 support for access and credentialing issues, ensuring seamless… more