- COOLSOFT (Conyers, GA)
- MS Office outlook SLAs IT Help Desk Analyst (Jobs in Conyers, GA) Requirement id 155776 Job title Analyst Job location in Conyers, GA Skills required MS Office, ... outlook, SLAs, IT Help Desk Open Date 31-Oct-2025 Close Date...technical assistance to both internal and external customers for tier one issues. This position requires handling a high… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …If you are looking for a career as a Tier 2 Cloud Support agent and you...Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role ... long-term supportability through documentation, scripting, and adherence to escalation protocols. ** Tier 2 Cloud Support Position Requirements:** + **Must be… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Senior Specialist II** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time...Tier I support **Essential Functions:** + Provide onsite desk -side and remote technical support. The onsite support may… more
- Tyto Athene (San Diego, CA)
- …Dayton, OH and Patuxent River, MD. The Service Desk Team provides a mixture of Tier 1.5 and Tier 2 desktop support to DAU faculty, staff, and classroom ... related field or equivalent. + 3+ years industry experience, support center or help desk . + ITIL Foundations Certification desired. + Microsoft certification… more
- Wheeler Machinery (Salt Lake City, UT)
- …computer science, information technology, or other related discipline. + 3-5 years of experience in tier III Help Desk or IT support environment. + 3-5 years ... Services function. **Ticket Management:** + Assess, plan, and resolve Tier 2 & 3 issues efficiently and...automating the distribution and management of issues, and implement self- help capabilities as well as knowledge base. **Call Transfer… more
- SMBC (Charlotte, NC)
- …to evaluate new products for network and system controls. + Provides training to Help Desk staff on access request procedures + Adheres to project management ... SMBC Group is a top- tier global financial group. Headquartered in Tokyo and...to projects and their implementation. **Qualifications and Skills** - 2 years experience supporting IT Security tools and applications.… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- ** Tier 2 Help Desk Specialist - Part-Time (Weekend Day Shift)** **Category:** Service Desk / End User Services **Main location:** United States, ... Type:** Full Time **Position Description:** We are seeking a dedicated and experienced Tier 2 Customer Service Representative to join our helpdesk team. The… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in ... qualified, experienced and self-motivated individual to perform the duties of a Tier 2 Help Desk Engineer to support a potential future business… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38246 **Summary** ** Tier 2 Help Desk Analyst** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly ... the national security and provide services to our nation. SecuriGence is seeking a ** Tier 2 Help Desk Analyst** to help contribute to our success.… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo Bay Cuba, NM (http://maps.google.com/maps?q=Guantanamo+Bay+Cuba+NM+USA) Job Type Full-time Description Location:Guantanamo ... Required Experience: 2 -5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to work out of US Naval Base… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …to resolve tickets at lowest level of support + Receive, triage and route tickets to Tier 2 Help Desk according + Compile and organize data for monthly ... Desk Specialist will provide 24x7 Help Desk support as defined by first response/ Tier ...a minimum certification of IAT Level I** The Level 2 Help Desk Specialist shall… more
- Kaizen Approach, Inc (Linthicum, MD)
- …with COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories ... your contributions? We are currently looking to hire a Help Desk Specialist to support our very...very mission-focused customer. In this role you will provide Tier 1 support to end users by utilizing various… more
- General Dynamics Information Technology (Quantico, VA)
- …Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier 2 ** with GDIT. A career in enterprise IT means connecting ... This position is pending funding. Our work depends on a ** Help Desk Analyst Tier 2 ** joining our IT Technology Development division within the NCIS ITD… more
- City of West Des Moines (West Des Moines, IA)
- …Summary Under the general direction of the ITS Operations Manager, performs Tier 2 (specialized, mission-critical help desk support) and some Tier ... Help Desk Specialist II + Type:... Help Desk Specialist II + Type: Full Time +...link is provided below to our Online Application System. 2 . Attachments: You must attach the following documents to… more
- IT Veterans (Greenbelt, MD)
- …Manage and supervise Tier 1, Tier 2 , and Tier 3 IT help desk staff, ensuring consistent, high-quality service delivery. + Oversee the IT ... IT Help Desk Manager Greenbelt, MD . Information Technology Apply Now IT Veterans is seeking an IT Help Desk Manager to join our team in Greenbelt,… more
- Robert Half Technology (Charlotte, NC)
- …Posting: Robert Half is building a proactive candidate pipeline for mid-level Help Desk Analyst ( Tier 2 ) contract roles. We regularly partner with ... junior technicians. Requirements Qualifications: + 3-5 years in IT support or Tier 2 environment. + Experience with ITSM tools such as ServiceNow, Jira, or… more
- Leidos (Reston, VA)
- …installation, configuration, and troubleshooting. * Dell Hardware installation, configuration, and troubleshooting. * Tier 2 Help Desk support with some ... etc) into the production environment, responsible for ensuring mission readiness. 2 ) Manages change controls for documentation within a configuration management… more
- Exeter Government Services, LLC (Newport News, VA)
- …ATIS development effort. This contract consists of four distinct areas: Analysis, Reviews, Training, and Tier 2 help desk support. Preference in hiring ... techniques, and tools (ie, RoboHelp, which was used in developing current Help features). Web Designer should have three or more years' experience designing… more
- General Dynamics Information Technology (Quantico, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier I** with GDIT. A career ... in improving how agencies operate. Our work depends on ** Help Desk Analyst Tier I**...2 + years of IT support experience in a Help Desk environment + Experience with Remedy… more
- Exeter Government Services, LLC (Newport News, VA)
- …ATIS development effort. This contract consists of four distinct areas: Analysis, Reviews, Training, and Tier 2 help desk support. Preference in hiring ... will be afforded to applicants with current or prior experience providing technical support services to the T PO ATIS . Primary Responsibilities: The Senior IT Systems Solution Architect provides architectural support, studies and analysis of subjects… more
